Reviews

10/10

From start to finish, Trenton delivered top-notch service. He responded to my request for quote in a timely manner, took the time to come out to my house (twice), helped me find subcontractors for unrelated work and was committed to ensuring we were happy with the final product. Thank-you, Trenton!

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Company Response

Thanks for the review Carrie . We are committed to putting the customer first . You where a pleasure to work with , and enjoy your new floor.

10/10

We recently worked with our cable company to upgrade our internet and cable services. Unfortunately, when they came out to complete the order, they were unable to network our Apple Express (which allows us to stream our favourite tunes). I contacted Shaun on Dec.28th--fully not expecting to hear from him until the New Year--and he called me that same day. Best of all, he found room in his schedule the following day to provide us with the support to get up n' running. Both he and his colleague were polite, professional and extremely helpful. I was incredibly impressed with both of them. I will certainly, without hesitation, hire AudoVation for any future audio/TV mounting support. Five stars!

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Company Response

Thanks Carrie, glad we could get this solved for you!

10/10

Keith is the consummate professional; he's punctual, respectful of the homeowner and is genuinely invested in ensuring customer satisfaction. This is the second time we've contacted Keith and it will be part of our annual maintenance plan. If you're in the market for exemplary service, and want to extend the lifespan of your furnace, this service is a must. Thanks, Keith! A++

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Company Response

Hello,
Thank you for the repeated business, this review and all the referrals I've received from your kind words.
I look forward to serving you in the future.

10/10

My husband has been having trouble sleeping for over 13 months. We decided it was time to upgrade our mattress. From the moment we began working with Black Sheep Mattress, we've had a phenomenal experience. Not only was our mattress built to our taste (and timeline) but my husband can now sleep right through the night. Our biggest challenge is getting him out of bed. Huge thanks to Christian and Andrew for their support and exemplary service.

2 of 2 people found this review helpful.
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Company Response

Thank you Carrie! So great to hear about your guys improved sleep! Good luck with getting out of bed over the holidays, we wish you and your family an amazing Christmas and New Year! :) Christian

10/10

Keith's years of experience really show--he's punctual, honest and amazing at what he does. I really appreciate how thorough he was, his candour about the inspection results andwould highly recommend his services.

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Company Response

thank you for this very kind review. It was my pleasure to serve you and hope to see you in the future.

10/10

We discovered our hot water tank was leaking and contacted a couple of plumbers to diagnose the issue. Andy, and his wife, were awesome. They provided professional, well-priced and extremely prompt service; I will definitley be keeping their card handy.

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Company Response

Thank you for reviewing on services on Homestars, and even more so for choosing Ducky's Drains for your plumbing needs.

9/10

After recently relocating to Calgary, we were seeking a residential security solution for our new home. After speaking with several companies, we selected SafeTech based on their reputation and the consultation with the sales and installation team members. From the helpful tips from the sales staff, to the knowledge demonstrated by the installer, we are very pleased with our security product.

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Company Response

We are happy to hear you are pleased with our security system. Thank you for your feedback.

10/10

I was very impressed with Shift Air Mechanical Ltd. I contacted Brent yesterday, and even though he was swamped with two other installations, he offered to come by last night. As it turned out, our furnace was functioning (well enough...just not great) and we decided an an early morning appt. the next day. Brent arrived on time, was incredibly professional and personable, and had the furnace up and running within the hour. Terrific job, Brent! Thanks for your help...

1 of 1 people found this review helpful.
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Company Response

Thanks Carrie,

hope all goes well for you in your new house. We were happy to help you out and hopefully the new filters will help to keep the dust down for you.

10/10

I discovered Masterpiece Hardwood by conducting a search through Homestars. At the time, we were relocating from Toronto to Calgary and I had (successfully) used Homestars to find some amazing contractors. However, Todd and Connie, surpassed all my expectations. Conne was gracious enough to come to our home and patiently walk me through all of our flooring options. Initially, we were looking to match our upstairs flooring with the existing (maple) on the main floor. After much discussion, and thankfully some good advice, we decided to replace the main floor hardwood and the upstairs hardwood with an unbelievably beautiful product (Du Chateau: Olde Dutch). Although this product was a bit more expensive than some of the other lines carried by Masterpiece, it was everything we were looking for: gorgeous, thick-planked wood that promises to look as beautiful today as tomorrow. Anyhow, I could ramble on about the product itself for a long time (not only is it stunning, but it's a character-grade wood which means the inevitable signs of aging will only enhance this beautiful product), but we'll leave it at this: this hardwood completely changed the appearance of our home. It's gorgeous. Working with Todd and Connie was an immense pleasure. These two folks are 100% committed to ensuring customer satisfaction. We never felt like they were pushing a product--they provided product details and advice--and we made the ultimate call. Todd, while onsite was meticulous: it's clear he's a craftsman who is incredibly passionate about his work. Truly, it was a pleasure. I would highly recommend this company to anyone who is considering making a change to their flooring. If you want to work with a team who has your best interests at heart, this is the team.

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Company Response

Hi Carrie! We really appreciate all your kind words about our company and your experience with us to replace your flooring in your new home. It was our sincere pleasure to work with you and your wonderful family. We are still talking about the beautiful transformation of the new Du Chateau hardwood and the difference it made in your already stunning home. We hope you are enjoying settling into your new place and we look forward to working with you again in the future! All the best, Todd and Connie

10/10

I contacted Maple WIndow & Eaves Cleaning to help us clear a blockage in our eavestrough and to, generally, clean the eaves. I was very impressed with their service! Before beginning work, the workman knocked on our door and politely informed us about a) who he was b) what he was doing. Then, he got to work just hours before a huge thunderstorm overtook Toronto. Obviously, he did an excellent job...because everything moved smoothly through the eaves. I have no hesitation recommending this team if you want upfront, reliable and above reproach service. Thanks Maple WIndow & Eaves!

1 of 1 people found this review helpful.
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10/10

This is the 4th season I've relied on Patrick to prep our eaves for the onslaught of winter. As usual, his service didn't disappoint! He did an amazing job, above and beyond, and I will certainly be reaching out to him again in the spring. Thanks for your professionalism!

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Company Response

Thanks for choosing us. See you next season.

10/10

In a word: amazing. Nikki helped us create a design for our very shady backyard. For several years, my husband had struggled to grow all varieties of grass, with little to no success. Add a large, exuberant 65-pound dog into the mix and we were at a loss for ideas. Enter Nikki! She created a beautiful, sustainable plan for our backyard that that not only produces gorgeous flowers and full, lush plants but is dog-friendly. Yes, she actually took the time to do research about how her choices would impact our garden-loving (re: digging/eating) pooch. Thanks Nikki! We love our beautiful city, garden oasis. Cheers, Carrie & Brian

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your feedback, Carrie. I'm glad we can keep Lucy happy and healthy!

10/10

Reliable came to our rescue. They responded to my call very promptly and were at our house within 24-hours of the call. Both Rob and Jamie were extremely helpful and professional. Not to mention just really nice, approachable guys. They even made the trip back to our place--they day after the storm--to help us with a small issue. Would most certainly call them again!

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10/10

I sent an email to Valentin on a Sunday morning and heard back from him within an hour. We discussed the issue, made an appointment and he resolved the problem. His professional attitude was refreshing. Our toilet works better than it EVER has and the area where he worked was absolutely immaculate. He is our new plumber! I would highly recommend his services.

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10/10

Antonio, and his nephew Pavel, exceeded our expectations. When we realized a chest freezer would never fit down the stairs of our narrow basement, we decided to hired an electrician to set-up a dedicated service out to the cold room off our kitchen. We suspected this wouldn't be a large job and worried it might be tough to find an electrician to take it on. We met with Antonio and Pavel on a Tuesday evening and by Saturday (on a long weekend no less) at 1pm we had electricity in the cold room. Not only did they show-up on time, do exceptionally professional work but they left the site exactly as they found it. Without question, I highly recommend their services.

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Company Response

Thanks so much for the review Carrie. We hope everything is going well with yourself and your family, take care.

10/10

Alec and his team arrived promptly on the morning of April 27 and by 3:30 that afternoon we had a beautiful cedar deck. It truly is a masterpiece and we absolutely adore it. Alec is such an easy going, polite and helpful guy to deal with...we highly recommend his services.

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Company Response

Thank you so much for your review!
We at Master Deck and Contracting value the opportunity to turn your house into a home.
Best always, Master Deck and Contracting

9/10

I was impressed with Martin from the moment he entered our property. I felt his quote for our basement work was quite fair. And Express Rooter did an exceptional job excavating our basement and addressing our "not to code" drain issue. There was no evidence of any mess after the guys wrapped up for the day. As a bonus, they also stepped up and completed our city paperwork (for a the city rebate). No question, these guys are professional. However, the work we had done at the front of the property did seem expensive. We were quoted $2499 and our neighbor, who had the same work done a month or two before, paid about $700 less. Perhaps the jobs weren't equivalent. But our situation was that we just wanted to get the work done...while the crew was on the premise (they were wrapping up the basement work). I would definitely recommend Express Rooter again as they are above and beyond professional. But I would get multiple quotes for future projects and ask for additional information on the calculation of any supplier's quote (if it was significantly higher than comparable competition (e.g. another company offering a similar warranty on parts and labour). Just a slight caveat.

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