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HomeStars  >  Drain Services in Toronto  >  ExpressRooter Plumbing
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92%

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Reviews by rating (past 12 months)

Reviews for ExpressRooter Plumbing

Average customer rating:
9.6 10 (605 reviews)

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102 marion  in Mississauga
102 marion in Mississauga
1 review Mississauga, ON
10/10

water line

I recently called Express Rooter for a leaky walve. a plumber responded and fixed the problem fast and professionaly : I will use their services again if needed. J R

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Company Response

Thank You for your kind words. Our goal is to always expedite service in timely and most professional way. We are looking forward to working with you again in the future.

Private User
Private User
1 review Toronto, ON
10/10

Excellent Service!

This is the second time using ExpressRooter Plumbing. I called and requested Vlad who was the plumber that provided services for my home several years ago. He was on time, friendly, and got my toilet running again quickly! Best plumbing company in the GTA! Thanks again Vlad I will call you again in the future!

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Company Response

Thanks for your kind words. We will very often get requests for specific plumbers, and we will try our best to accommodate. We're glad you're pleased with Vlad's work, and look forward to working with you again in the future.

gabecsillag
gabecsillag
1 review Toronto, ON
10/10

Plumbing

Mike was incredibly professional and effective. Would highly recommend him to anyone in need of a plumber.

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Company Response

Thanks for your kind comments. We will pass along your recommendation to Mark, who did your work.

erica
erica
1 review Toronto, ON
10/10

Toilet repair

Mark De Mélo was incredibly responsive and professional throughout the process. I have an unusual toilet, which he researched thoroughly before recommending a fix and course of action. When the part arrived a week before it was scheduled to, he made himself available to do the fix within hours. Highly recommend Mark and the RotoRooter team!

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Company Response

Thank you for your positive review. Mark consistently goes out of his way to ensure a good customer experience. We're happy to have him as a part of our ExpressRooter (not RotoRooter) team!

Paul Jr. in
Paul Jr. in
1 review Ajax, ON
10/10

Faucet replacement

I’ve used ExpressRooter Plumbing for years now. Friendly and fast service every time! Each of the plumbers they have sent have been knowledgeable and professional. I recently had them back to install a new kitchen faucet. I was happy they provided me with next day service. I have used them several times in the past and have been satisfied every time. You can’t go wrong!

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Company Response

Thank you, Paul. It's always good to see a returning customer! We hope we can continue to fulfill your plumbing needs long into the future.

lindaramsay25
lindaramsay25
1 review Toronto, ON
10/10

Toilet

Mark D melo was prompt , courteous and very personable. Rather than replace the toilet as I was prepared to do , he found the problem with my toilet and fixed it immediately. So refreshing to find honesty and integrity in the workforce today . Thank you so much !

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Company Response

Thank you so much for your review! If we can find our customers savings in their plumbing needs, we will. We will pass along your generous comments to Mark.

sdholakia in Whitchurch-Stouffville
sdholakia in Whitchurch-Stouffville
2 reviews Mississauga, ON
10/10

Honest and Great Professional Advice

Mark D'Mello gave me fantastic explanation of the use and value of a frost-free hose bib to be installed. He took the time to ask me relevant questions, and give me advice which was basically I did not need to install it, based on his chat with me. Very difficult to find an honest plumber/professional these days, who give you advice that makes them no money!

I would definitely recommend using their services, and would 100% use them for all my plumbing jobs.

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Company Response

Thank you so much for your kind words. We will definitely pass your comments along to Mark. We always like to ensure our customers get the best solution for their issues!

Dorothy  in Oakville
Dorothy in Oakville
1 review Oakville, ON
10/10

Laundry room project

We decided it was time to get rid of our very old laundry tub and called ExpressRooter Plumbing. Mark arrived and gave us two quotes, one if we supplied the parts, and another if he supplied the parts. We decided it would be easier if Mark got the sink and faucet. He came back a couple of days later and did a great job. He supplied and installed everything, and left no mess in the laundry room.

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Company Response

Thank you for your comments, Dorothy. Wherever possible, we like to give our customers different options on their plumbing solutions. We're happy you were pleased with Mark's work and we will pass along your positive comments to him.

Brett in ??????????
Brett in ??????????
1 review Oakville, ON
10/10

Leak under kitchen sink

I had a leak under my kitchen sink, so I looked up local plumbers and decided on ExpressRooter. Very quick service. The plumber showed me how my old drains under the sink were corroding and leaking. He gave me an up front quote to replace them with plastic. He did the job right away and charged exactly the price in his quote. Knowledgeable plumber and no hidden charges. The work was done quickly and my kitchen was left clean. I will definitely be calling them the next time I need plumbing services

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Company Response

Thank you, Brett. We always provide an 'up front', no obligation quote before starting any work. We very much look forward to working with you in the future!

Rob H. in ??????????
Rob H. in ??????????
1 review Pickering, ON
10/10

Sump pump

I recently had my sump pump fail during heavy rains. My sump pit was filling up fast and there was a good chance my basement would be flooded.. I called ExpressRooter Plumbing and they arrived within the hour. Tony managed to get the pump working as a temporary fix and showed up the next day with a replacement. He took the time to explain what had gone wrong with my old pump and how to maintain the new one. Thank you, ExpressRooter Plumbing, and Tony, for saving me from what could have been thousands of dollars in damage.

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Company Response

Thank you, Rob. We're glad that Tony was able to get your old pump running while he sourced a new one for you! This was obviously an emergency situation. Your new pump should service your home for years to come. Happy to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ExpressRooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
http://www.expressrooter.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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