Express Rooter Plumbing

Drain Services
3328 Testimony Square Mississauga ON L5B 3G2
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Drain Services
Express Rooter Plumbing
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95%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Express Rooter Plumbing

Average customer rating:
9.6 10 (640 reviews)

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A.M.
A.M.
8 reviews Ajax, ON
9/10

Quick response, very professional

We had a slow leak from the kitchen sink pipe that unfortunately we didn't discover until the ceiling in the finished rec room below started staining and peeling away. (We don't go there often.) Found Express Rooter here on HomeStars the same evening, called and were able to get Vlad to replace the broken section the next day. The office was polite and prompt and Vlad was great. Not only did he do the repair well without a mess, but gave us some valuable advice about how to keep the drains clean. Will use again if necessary and recommend highly.

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Company Response

Thank you for your kind words. We look forward to helping you in the future with any of your plumbing needs.

Ewa in Etobicoke
Ewa in Etobicoke
0 reviews Mississauga, ON
10/10

Drain replacement

Our kitchen sink and first floor bathroom would not drain and were backing up. We found ExpressRooter Plumbing on Homestars and called them for an appointment. Yuri and Tom arrived the same day and discovered that we had a blockage in the the bottom of the stack leading to our main sewer. They arrived the next morning and replaced a section of the drain in the basement and below the basement floor. They were very quick, very clean and very polite. We have not had a problem with our drains since. Good job!

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Company Response

Thanks Ewa. We are glad you were satisfied with the service and look forward to helping you out in the future.

Nicole  in Toronto
Nicole in Toronto
1 review Toronto, ON
10/10

Drain Replacement

We had a backup in our basement and found ExpressRooter Pumbing on Homestars. Their office staff was very helpful and arranged to have Tony come out to see us the same afternoon. He ran a camera inspection and found roots in our drain, which had also shifted. Tony arranged to have the gas company come and mark where the gas lines are and once that was done, he attended with a crew and replaced a section of our sewer pipe. The repairs were all done in a single day and the men were very careful and left our outside very clean. I would recommend using this company to others.

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Company Response

Thank you Nicole for your feedback. We really appreciate it.

Anthony Costa in Mississauga
Anthony Costa in Mississauga
1 review , ON
10/10

Laundry room valves

I have used ExpressRooter Plumbing for years now. No matter which plumber they send, they are always friendly, informative and clean.

My last appointment was with Tony, who replaced the valves in my laundry room for my washing machine. When the installer went to turn off the valves, they wouldn't close completely. Tony arrived quickly and managed to get the job done the very same afternoon. Thank you Tony!

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Company Response

Thank you for being a long time customer, Anthony! We are always happy to help you with any of your plumbing needs!

mann.dc in Toronto
mann.dc in Toronto
1 review Mississauga, ON
10/10

Project

Had an emergency situation where are washing machine clogged up, flooded the sink and our downstairs bathroom. Tom came over, looked at the situation. Went to get parts, cam back and all fixed

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Company Response

Thanks for taking the time to post. It is very much appreciated.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Plumbing

This company is brilliant. Excellent service. Adore everyone who works there. Best, best plumbers in Toronto. Super efficient. On time. Quotes match the work. Perfect. Super happy with all their work. Wld recommendation 100%.

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Company Response

Thank you for your enthusiasm & recommendation. Always happy to help!

Krystyna  in Mississauga
Krystyna in Mississauga
1 review Mississauga, ON
10/10

Drain replacement

My mother called me to let me know that her basement was flooded with dirty water. I went to take a look and sure enough, there was sewage coming out of the floor drain of her furnace room. I found ExpressRooter on the internet and arranged a visit from Jason.

Jason arrived very quickly did an inspection of the drain with his camera equipment, and managed to clear the blockage. He showed us that there were breaks in the drain under my mother’s basement flooramd that we would have the problem again. He left a quote for us to excavate in the basement and replace the damaged section of drain. We called the office back later in the day and told them we would like to move ahead with the work.

Jason arrived the next day with some men to do the excavation. They worked into the evening so that my mother would have the use of her drain again. They replaced the section of drain, laid new concrete and did a nice job on the clean up.

I was very impressed with the speed and cleanliness of the work. I’m glad I called ExpressRooter.

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Company Response

Thank you, Krytsyna. We're glad you had a good experience and look forward to helping you with your plumbing needs in the future!

Darren
Darren
1 review Toronto, ON
8/10

BAD SITUATION RECTIFIED

**UPDATE - AFTER HEARING OF MY COMPLAINT ROOTER PLUMBING WAS VERY RESPONSIVE AND MADE THINGS RIGHT**

Was quoted $350 on the phone. However, knowing that they had us in a bind, they dramatically increased the charge once on site. In the end, was over $600 FOR A SIMPLE 1 HOUR JOB.

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Company Response

Darren, I'm glad we were able to rectify the situation to your satisfaction. We do not like to have unhappy customers and do our best to make sure each customer ultimately ends up with a positive experience.

Karen L. in Toronto
Karen L. in Toronto
1 review Toronto, ON
10/10

Drain work repair

After a recent thaw we had sewage and water all over our basement floor. We called the city who sent out a crew who determined that the backup was due to a clog in the drain on our property, and recommended we call in plumbers.

We got on Homestars and found ExpressRooter Plumbing who sent out a man quickly to inspect and clear our drain. He showed us how roots had broken through our drain and that the problem would happen again. He left us a quote to repair the drain and we called them back and had the work done. It only took a single day and we have not had a problem since. We appreciated their quick response, their hard work and the fact that they left no mess behind!

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Company Response

Hello Karen, Thank you for sharing your experience with us. We are happy to hear of the great experience with our team! We are always here to help only a phone call away. It was a pleasure working with you. Thank you for choosing Express Rooter Plumbing!

Dave B in
Dave B in
1 review Mississauga, ON
10/10

Frozen Pipes

We discovered we had no cold water in our kitchen and our bathroom. We got on Homestars and looked for a plumber to help us. Based on the reviews, we chose ExpressRooter Plumbing. We called their office and the person who answered told us we were in luck as they had a plumber in our area who was just finishing up a job. The plumber arrived within 20 minutes and determined we had frozen pipes. He went to his truck, brought in a machine, hooked it up to our pipes and waited. While the machine was working, Tony, the plumber, gave us great advice on how to avoid this problem in the future. In a little while all of our water was running just fine. We appreciated their quick response and friendly advice. We will definitely recommend ExpressRooter to our friends and neighbours.

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Company Response

Thank you, Dave. We appreciate your kind words and will definitely pass along your comments to Tony! We hope to serve your plumbing needs in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Express Rooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
http://www.expressrooter.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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