ExpressRooter Plumbing

Drain Services
Write a Review
Write a Review
Website
HomeStars  >  Drain Services in Markham  >  ExpressRooter Plumbing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for ExpressRooter Plumbing

Average customer rating:
9.7 10 (614 reviews)

Sort by

Paul Garcia in Toronto
Paul Garcia in Toronto
1 review Toronto, ON
10/10

Hose bin

I recently had a frost-free outside hydrant installed by another plumbing company. When I attached my sprinkler I found I had very little water pressure. I called the company back in. They advised I call the city to see if my water pressure was fine coming into the house, even though I told them the rest of the house was fine. I did that and, as expected, the city told me my water pressure was fine. Eventually I called ExpressRooter Plumbing. The plumber arrived within the hour and quickly figured out that my 2 shut off valves were to blame. He replaced them both and my hydrant is now working properly. Next time I will call ExpressRooter Plumbing first!

Was this review helpful?
Company Response

Thank you for your review, Paul. We're extremely pleased that you were happy with our service and look forward to helping you with your plumbing needs in the future!

Peter K. in
Peter K. in
1 review Mississauga, ON
10/10

Drain issue

When flushing the toilet upstairs, I found that I would have water backing up into my laundry tub in the basement. I called ExpressRooter Plumbing and they sent a plumber within the hour. He ran a camera inspection, cleared the clog and opened up the drain. Fortunately, he said our drain was in great shape and after clearing the clog it should work fine. I appreciate how quickly they responded, and their honesty in not trying to sell us extra work that we didn’t need. I will call them again if I’m in need of a plumber.

Was this review helpful?
Company Response

Thank You Peter for your review. We always do our best to accommodate customers as quickly as possible and we are happy your drains are in great shape.

Suzanne Morrison-Bielak in Mississauga
Suzanne Morrison-Bielak in Mississauga
7 reviews Toronto, ON
10/10

The Drip, drip, drip of the toilet

This morning I contacted ExpressRooter regarding an ensuite toilet with very low water pressure and one that constantly drips. By the afternoon Yuri and his partner ( sorry I forget the name) came to the rescue. This toilet was old and the one item that we did not replace when we moved into the condo 3 years ago thinking it was fine. In the past 3 years we have had 3 plumbers into check the problem each one assuring us that they had solved the problem. Yuri was the first to suggest replacing the toilet completely as he could not guarantee the problem would be solved. As the toilet was over 20 years old I thought he was probably batting 100 with this. We bought a new toilet and then our plumbing
experts came back to install it. I wish other plumbers had been as honest with us and saved us a great deal of late night choruses of dripping water. These men were professional, courteous and a credit to their company.

Was this review helpful?
Company Response

Thanks for your kind words Suzanne. Our plumbers have seen enough to know that sometimes a 'band-aid' solution is not always the answer. A pleasure doing business with you and I will pass along your thoughts to Juri.

John Zorzi from Toronto
John Zorzi from Toronto
2 reviews Toronto, ON
10/10

Replaced lead pipe with copper

When I was told 2 large holes were needed and 1 smaller hole in basement. I thought what a mess. The hole in my driveway and the one in garden looked disasterous with mounds of earth. I assumed house would never look the same. But they layed tarp in drive and covered basement with cloth. Thankyou for a job well done. I highly recommend this company. John Avenue Rd and Lawrence

Was this review helpful?
Company Response

Thank you, John. We always try to leave a property looking the way we found it! Thank you for your business, we'd be happy to serve any further plumbing needs.

Robert in Mississauga
Robert in Mississauga
1 review Mississauga, ON
10/10

Drain repair

We were having problems with our drains and had a couple of backups from our floor drain in the basement. We called ExpressRooter to come out and check out the drains. Jamey came out the next day to unblock our drain, run a camera inspection and to quote on any necessary repairs. He gave us various options at different costs. We decided to go with a section repair in our basement. The guys were quick, fixed it fast and left no mess behind. I would highly recommend them.

Was this review helpful?
Company Response

Thank you, Robert. We always like to give our customers different options when looking for a solution to their drain problems. We look forward to helping you with any plumbing or drain issues in the future.

scottfmacdonald
scottfmacdonald
1 review Toronto, ON
10/10

Lead Pipe water line replacement.

Just a terrific company. Honest, professional, gets the job done well. Can’t recommend these guys enough.

Was this review helpful?
Company Response

Thank you, Scott. Mark and the rest of the crew appreciate your kind words. It was a pleasure doing business with you.

Liz in Old Toronto
Liz in Old Toronto
1 review Toronto, ON
10/10

Sewer line clog

It was with considerable relief that Tony of Express Rooter came to my home on the Toronto Islands to clear a clog somewhere in the exterior drain running from my house to the city sewer line. It is often almost impossible to get city contractors to come here, but Express Rooter agreed that they could. Tony came right on time (despite disruptions to the ferry service due to the weather). He did an efficient and thorough job with the electric snake, cleared the clog, sent a camera down to show me the condition of the line, and then gave me further recommendations and preventative advice. Thanks, Tony! It was a pleasure doing business with Express Rooter.
Liz
Toronto Islands

Was this review helpful?
Company Response

Thank you, Liz. It was a pleasure doing business with you, and our first trip to the islands! Thank you for all your tips on how to get across and find your home. Call us anytime you have a plumbing need.

Ryan D.
Ryan D.
2 reviews Toronto, ON
10/10

Kitchen Sink Clog

It was a pleasure dealing with Mark from Express Rooter. He explained the issue really well and gave us a lot of information on what work had to be done. However, there were a few unexpected issues with the piping internally and it made things a little more complicated. Mark spent the next few hours troubleshooting the issue and eventually resolved and fixed everything. I really appreciate that he went was patient, kind and courteous. He definitely went above and beyond, making sure everything was working as it should. I would highly recommend them to anyone looking for an honest, skilled and customer friendly company.

Was this review helpful?
Company Response

Thank you Ryan. We'll take as much time as is needed to ensure we troubleshoot the job correctly and offer the best solution.

Bob in Mississauga
Bob in Mississauga
2 reviews Mississauga, ON
10/10

Fixed leak in basement

I had a leak in the basement behind the ceiling drywall. The plumber Mark DeMelo quickly found the leak and made the repair in a very short time. He was very professional and ensured the area was cleaned up after the work was completed. I would recommend this company to anyone.

Was this review helpful?
Company Response

Thank you Bob. We always try to ensure we leave our work sites are left as clean as when we came. We appreciate your business!

102 marion  in Mississauga
102 marion in Mississauga
1 review Mississauga, ON
10/10

water line

I recently called Express Rooter for a leaky walve. a plumber responded and fixed the problem fast and professionaly : I will use their services again if needed. J R

Was this review helpful?
Company Response

Thank You for your kind words. Our goal is to always expedite service in timely and most professional way. We are looking forward to working with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ExpressRooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
http://www.expressrooter.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.