Radon West

Green Products & Services
440-10816 Macleod Trail SE Calgary AB T2J 5N8
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Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Radon West

Average customer rating:
10 10 (37 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Totally recommend Radon West

Colin and his team did an amazing job! He’s super knowledgeable and ensures the job is done right. Our house was challenging and it took them 3-4 visits. Really appreciated that it was all included in their standard price.

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Company Response

Yes, your house was very challenging. Usually we complete the job in a day but when it comes to radon mitigation any home can be tricky to fix. We are proud of our team's commitment to sticking to the project until it is complete and honoring the estimate that we provided at the start. It was a pleasure to work with you and very happy about your low post mitigation levels. We appreciate taking the time to write us a review. Thank you!

Ed
Ed
1 review Calgary, AB
10/10

Informative and thoughtful

The installation of Radon equipment and testing was efficient and I appreciated the explanations of why certain tasks were done. The team was great to work with and they cleaned up the work area perfectly. I'm so happy and relieved to have radon mitigation, and I'm happy I went with this company.

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Company Response

We are happy you chose our team as well Ed. Thanks for taking the time to review our company. Radon mitigation is a technical process and so we do like to explain how your fan is sized and how we know the system will work in all seasons, even before we start the construction portion of the install. A pleasure to work on your home and to reduce your radon concentrations. The Radon West Team.

Kevin in Calgary
Kevin in Calgary
0 reviews , ON
10/10

Radon Mitigation

Highly recommend!
They are very knowledgeable about what they do. Not only did they do a good job, which decreased the radon level significantly, they also explains every steps while they do it.
They also pay much attention on the cleanness. The whole process is dust free. When they finished, they did a great job cleaning up.

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Company Response

Hi Kevin, Happy to hear the radon levels are at a better level. Thanks so much for the great review, it helps out our team. Thanks for choosing Radon West!

Mike in Calgary
Mike in Calgary
0 reviews Calgary, AB
10/10

Radon Mitigation

We were very happy with Radon West. They were in and out in a day, solved our radon problem and were very thorough. They sealed our sumps, installed a mitigation fan and explained how everything worked. We really liked that they spent the time to educate us on how everything worked. Thanks to Radon West for the help!

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Company Response

Hi Mike,

Thanks so much for taking the time to leave a review. We appreciate your time and your business. Happy we could lower your radon levels. The Radon West Team.

Alex B
Alex B
0 reviews Calgary, AB
10/10

Radon mitigation

Highly recommend. Excellent work. Excellent customer service. Great people.

Radon West carried out a sub-slab depressurization at our home. They explained the work in detail. They were explicit in testing before and after. The home was left looking clean and professional, both inside and out.

In addition, we learned about their expertise on the national stage - training other radon mitigation providers across Canada.

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Company Response

Hi Alex, so nice to leave us a review. We also meet some great people while helping to lower radon so it's a win win! Thanks for taking the time to leave a review about our team and services.

M. Coleman.
M. Coleman.
1 review Calgary, AB
10/10

Radon mitigation project at my home.

Radon West is one of the most professional, knowledgeable firms that I have ever hired for a home service.

From the initial conversations, to an on-site evaluation of potential basement locations for my mitigation, to the flawless execution of my mitigation installation, I was throughly impressed with Radon West.

I would not hesitate for a moment to recommend Radon West for the science and approach that Radon West brings to radon mitigation.

Thank you, Radon West! I am very happy with my service.

M. Coleman.

Calgary.

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Carrie
Carrie
26 reviews Calgary, AB
10/10

Professional & Instructive Installation

We conducted our first radon test nearly two years ago. At the time, it was quite low, and Renata was extremely helpful. She patiently walked me through all of our options, and I decided, because our number was quite low, to hold-off on the mitigation work.

Fast forward to October of 2020, we retested and discovered, although we were still well below the Health Canada guideline of 200 Bq/m3, our radon number had doubled to 130 Bq/m3. At that point, we decided to proceed with the mitigation.

From the site assessment to the installation, Radon West was professional and extremely patient, explaining the work that was being performed to reduce radon in our home. Colin and Renata are knowledgeable, trustworthy and dedicated to the work they're doing in this field. Radon West did an amazing job! Top marks all around; I have 100% comfort in recommending them to other clients.

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Dave YYC
Dave YYC
1 review Calgary, AB
10/10

DIY Radon Installation

This is a DIY radon installation review with Radon-Kit purchased from RadonWest.
RadonWest supplies the Fan and all the parts to install yourself. Renata will answer all your radon DIY questions. She will advise and mentor you about coring your basement, best practices for excavating under the slab, fan selection, clearance requirements, noise reduction, energy consumption and best practices for installation.
You can purchase their DIY kit or you can buy à la carte products from them. You can DIY for about $960 complete, $675 of that is the kit. They don't do the coring, however I recommend ABC Coring as they are quick and affordable. The gas-vent pvc piping and fittings are available at Lowes. With their variable-speed fan, I dropped my levels down to 12 Bq/m³

Renata had no problems answering all my many email questions I had. All the advice she provided was more than worth the value of the products.
I highly recommend RadonWest if you are somewhat handy and would like to save on your radon installation. And if you're not handy, they do install and will do a complete radon analysis first.

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Company Response

Hi Dave, thanks for reviewing your DIY experience. While we always recommend using a C-NRPP certified professional we do think everyone should be able to reduce their radon levels in their home and will supply information to make sure it is a safe system and it follows proper clearances according to CAN/CGSB-149.12-2017. A DIY system is a different system than a certified system as it basically just the construction, a certified system is quite technical and the fan is sized according to the home operation. Not all DIY systems work but yours has been a success, congratulations. Make sure you keep monitoring your levels in all seasons to ensure the fan is not overcome by your building pressures. All the best for 2021! The Radon West Team.

Scott in Calgary
Scott in Calgary
1 review Calgary, AB
10/10

Radon Mitigation

We had extremely high levels of mitigation and Radon West was able to obtain results that are well below Health Canada Recommendations. Our house was a bit of a "problem house" in that we didn't get the results we were looking for after installing a fan and a seal around our sump pump. I contacted Colin and Renata and they were able to get us re-booked within days. They were then able to lower the levels further by cutting in behind our baseboards and sealing the frame of the house to the foundation. Results come down immediately and have been fairly stable ever since. I highly recommend this company for anyone who needs mitigation work done.

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Company Response

Hi Scott, thanks for leaving the review and details. In some cases we have to go into finished spaces to achieve great post-mitigation levels, it really has to do with your unique home, construction, and the air measurements above and below the slab. The diagnostics tell us what needs to be done, there is a science to radon mitigation! We could see at the first step you were losing air around the perimeter joint which was shortcutting the system. Happy we could solve the problem and you are achieving low concentrations. Thanks for submitting a review, it is appreciated. Thank you.

Leo from Calgary
Leo from Calgary
2 reviews Calgary, AB
10/10

Radon Mitigation

Well done! The job was done on time and as promised. Colin did a very good job explaining every step of the process and the reasons for what they were doing. So far, we are very happy with the result.

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Company Response

Thank you Leo, reviews help out our company and happy your system installation was a success. All the best! The Radon West Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Radon West

Radon West Ltd. is one of Canada’s most engaged companies in the radon industry.
We are a C-NRPP certified, full service radon and building science company, for both commercial and residential projects.
We also mitigate radon levels in existing buildings, install new construction details, and provide radon related certification and continuing education training.
Our services also include testing, design, analysis, inspections, research and development as well as consultation.
We develop and maintain NORM management programs to meet Occupational Health and Safety requirements.

Our technical expertise in the understanding of building science and system design ensures that the final installation is the best fit for the many factors that influence radon infiltration such as construction type, climate, geology, and the operating systems of a building.
We specialize in technical diagnostics and challenging projects.

We are a recognized industry leader in the radon services industry and are known nationally for our high-quality work and for our science-based design of effective and efficient radon control systems specific to Canada’s cold climate.

Our history:
Two of our founders built their own home in 2006. They had heard about radon but were assured by almost everyone they talked to that it was not a problem in Alberta. A couple of years later they decided to test anyway and were surprised with the findings. They had radon in their home above the acceptable levels. They reduced their levels and then started to test the homes of family and friends. 42% of them had levels higher than the acceptable guidelines. One founder’s levels were so high that based on the United States Environmental Protection Agency guidelines her family should have evacuated their home within 3 months. They had been living in the home for 8 years with their young children. Hence, in 2012 Radon West Ltd. was born in 2012. Now our team of 7 operates out of a head office in Okotoks, Alberta as well as field locations in Cochrane and Calgary.

Areas of expertise:
Our understanding of the science behind radon entry and mitigation has created our reputation as a “different kind” of radon professional. Our company is science driven and with that comes curiosity and exploring different ways to do things. We are well equipped to more than just the standard radon testing and mitigation that is common in the industry.

Mitigation:
The majority of radon reduction systems in Canada are depressurization systems for which we have a defined process that ensures we are designing systems specific to the building. It begins with a site assessment to help define scope and develop budget for mitigation activities. Next, we perform detailed diagnostics to determine natural pressure, design pressure and minimum target pressure for effective radon protection. Then we develop soil resistance and pipe resistance measurements to allow for an accurate estimate of the depressurization fan characteristics required for the design. Next, we apply temperature correction factors to ensure systems will work in the coldest time of the year. Construction of the sub-slab mitigation system according to design and budget is completed and documented in a detailed as-built application relating to the project. The system is commissioned and a short-term test is performed to verify system effectiveness. Some systems require different mitigation techniques, such as HVAC changes, but each building is different and the best mitigation type can only be determined once testing and diagnostics have been completed.

Radon in air testing:
We have experience managing large-scale testing projects. In the last 2 years we have managed test distribution, quality assurance and quality control activities for more than 10,000 buildings. We follow stringent quality control/assurance protocols.

We also offer residential test kits for home owners. Our kits are different than most others because we complete the same stringent quality control and assurance testing so homeowners have the same quality when testing their home themselves.

Radon in water testing:
If there are areas where the UofC processes significant quantities of groundwater, Radon West has experience quantifying the contribution of processing groundwater on the radon level.

Radon emanation from building materials (flux) testing:
In the unlikely event that radon emanation is thought to be a significant factor; we have the ability to quantify the impact of radon emanation inhouse.

Gamma radiation testing:
Certain types of radon mitigation systems can create gamma radiation issues. We have the equipment and knowledge to measure and analyze gamma radiation.

Building Code:
Radon is our business and we recognize how and which parts of the building code are directly related to radon. We can evaluate and understand how different technologies and products can improve or impede the ultimate goal of radon reduction.

Building Envelope Testing:
Radon entry and mitigation is all about building science. We need to understand how the building is operating before we can remediate efficiently and effectively. We use blower doors, duct blasters, thermal imaging cameras and smoke machines, etc. We consider these building science skills invaluable however few people in the industry have them.

Research and Development:
As with any science-based company we know that increased information drives better technologies, processes and policy. We collaborate with other specialized scientists, like sound engineers for example, to help improve and develop new techniques for both radon testing and mitigation to make systems less intrusive, more energy efficient and effective.

Training:
We are one of only four C-NRPP approved trainers in Canada and the only one in Western Canada that provides certification and continuing education courses in the field of radon measurement and mitigation.

CATEGORIES
Green Products & Services, Solar Panels, Solar Water Heating, and Asbestos, Lead, and Radon Removal
SERVICES
Radon Mitigation, Radon Assessment, CNRPP Certified, Radon Courses
WEBSITE
http://www.radonwest.com/
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
7
MEMBERSHIPS
BBB, CARST
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.