Radon West

I chose Radon West to do our mitigation because they really know this field more so than everyone else, plus they certify and train others. Their quote was competitive (in the middle), but I would have gone with them regardless because I felt their expertise and competence was far and beyond everyone else's. I am extremely happy with the work done (our lowest reading I saw 2 days after mitigation was 4 Bq/m3!!!) and all the other things they didn't have to do as well. They notified us our HRV was incorrectly balanced and the possible cause of how to fix it AND they reduced the noise and vibration of our Hepa filter unit by installing some plywood so the unit was not right up against the studs (Colin is a genius!). These extra things they did without charge. I highly recommend Radon West and no one else to take care of any radon problems anyone may have. (They were also referred by friends.)

I first contacted Radon West a few years ago to get some information on Radon since my levels were close to what is considered high by the WHO. Renata provided me a huge amount of helpful information. I ended up trying some low-cost strategies to mitigate the issue which helped initially, but saw the levels creep up over the years. I decided that mitigation would be the best option. When I got the quote, it was evident immediately that they are passionate in what they do. The quote seemed reasonable and I didn't see the need to get other quotes because it was very evident that they know what they are doing and provide a very high standard of customer service. Needless to say, the install went perfectly and every step of the way was explained to me. This company doesn't cut corners and the wealth of knowledge means they get it right the first time. My levels were averaging around 120 Bq/m3 over the year with some times of the year over 200 Bq/m3. Now averaging around 25 Bq/m3 for the past few months. They managed to achieve excellent results with a fan running at such a low speed, I literally have to put my ear on it to make sure it is still working. Thank you Colin and Renata!

Professionalism, Experienced, Educational, Dedicated to their work are how I would describe Radon West. From the first visit by Renata to assess what I had already done to mitigate the Radon in our home, to the follow-up visit by Colin and Renata to install the mitigation system they exhibited these four traits consistently. Plus they were fun to work with and showed me places in my walls where I could replace the insulation with spray foam to better insulate from outside air coming in. I had been thinking of doing a DIY job to save money but after seeing how they approached the problem and the expertise they bring, it simply is not worth it. I did not know anything about the code regarding where one can vent a Radon mitigation system nor would I have been able to design a system so compact as they did to get the maximum efficiency out of such a quiet small fan. Colin was very enthusiastic in explaining the science behind what he was doing and how he was working out the pressure gradient in our basement in order to meet the design specs for the pressure they wanted to achieve for effective Radon venting to the outside. And the final job is so clean and compact that future basement renos would not be impacted.

We bought Airthings measurement and tested our basement as high. Renata came and gave us a detailed explanation on everything about radon gas. Unlike other company who just want your business and tell you with a method that are most convenient and cost effective for them, Renata is trying to education you.

Colin came on the installation day. When he learned our home (built in 2010, building code not required to have radon system) has a passive system where a pipe connect under slab to whirlybird vent in the roof, he suspect it is no for radon. Since there is a landfill near our community, he suspected it designed for methane. He went extra miles to rent a methane detector on his own cost to make sure our home is methane safe, before installing the radon system.

Also, Colin welcomes the idea of having suction point closer to the center of the house. It means more work and material involved. Colin also capped the passive system for us as well. Applaud Colin's professionalism and dedication for the best result, he has no problem with the approach.

If you want a true professional to make your home safe, this is the only company I would recommend. Thank you Colin, Chris and Renata. After couple days of installation, the radon reading dropped to 20s. This really gives us peace of mind living in our home.

Radon West was recommended by a friend, and I am glad I decided to go with them. Colin and Renata truly are professionals. I appreciate Colin's willingness to thoroughly explain the testing and design process. They checked for possible leak points and sealed them. Colin and Renata also made sure that the pipes and fan were installed neatly and the job site was cleaned up afterwards. Based on my digital tester, my radon average dropped from 250+ Bq/m3 to 20+ Bq/m3. Thank you Colin and Renata!

After a visit to our home, Colin from RadonWest gave us a very thorough explanation as to why our radon readings were so high and what he proposed to do to remediate. After agreeing to go ahead, when his workload allowed, Colin proceeded with the work. After installation, our Radon reading dropped from 460 units, (+260 units above recommended max) to about 40 units!! Though it took some time for our tech to finally complete the install, overall project was very professionally done with detailed explanations all the way!! Pictures are of the radon pump (suction) from below the basement concrete slab, and piping to vent the radon gas to the outside of the house!!!

Radon West provided superb service from start to finish, and also explained science behind radon gas, how the mitigation works, etc. Renata, Colin and Don were precise, on time, and took pride in their work. Highly recommend using their services.

Radon West installed a crawl space vapor barrier and radon remediation system for us. Working with their entire team was such a refreshing experience. At every stage, from estimate to completion, they were the consummate professionals and always made time to answer our questions enthusiastically and in detail. They made sure we understood all aspects of the work and the impact of each step. It was a pleasure working with people who so clearly enjoy and excel at what they do! Bonus that mess and disruption were kept to a minimum and there were no surprise charges. This is the only company that I would recommend to my friends and family for radon remediation.

The RadonWest crew came highly recommended to myself by colleagues, and installed a mitigation system at our house. I was thoroughly impressed by their extensive expertise in the field, and Colin's willingness to educate the homeowner as they made progress. In particular, their attention to the smallest of details on the job gave me great comfort in that the "big details" of the remediation work itself was being covered. Very happy I went with RadonWest vs the other places that quoted.

This review is four months after the installation of an active depressurization system, and it's still working just great. Radon levels are around 13 Bq/m3 on average, and sometimes down to 3, and fell to this level within 36 hours of installation.

Colin was amazing on the day of, taking the time to answer my many questions and explain the science of how it all worked. He even took the time to demonstrate how little air pressure is involved in bringing radon into your house.

The work was quickly and cleanly done, and the place was spotless after, even having to drill an exit pipe through the house concrete in heavy snow. I don't want to get high radon ever again, but I do hope to work with Radon West in the future.