HomeStars  >  Alarm Systems in North York  >  SafeTech Alarm Systems and Video Surveillance
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88%
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Reviews for SafeTech Alarm Systems and Video Surveillance

Average customer rating:
9.4 10 (819 reviews)

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Nick V. in East york
5 reviews Toronto, ON
10/10

This company is absolutely amazing. The quality of service is great. Highly recommended for alarms and especially the camera system. We are able to see the outside of our house from anywhere on Earth that has wifi.

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Nick, thanks for the amazing review.

Private User
1 review Toronto, ON
9/10

I had my alarm system upgraded to VOIP. Everything works great so far! Sharon was very helpful in getting things working.
Currently, I can go through a website to arm/disarm the system. As a suggestion, it would be more convenient if safe tech alarm had an app for arming/disarming the system and monitoring the opening and closing of doors.

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Thank you so much for the great review. Sharon was very pleased with your comments.

John in Toronto
1 review , ON
0/10

They have illegally charged my credit card for monthly service after my contract finished (even though I sold that house 3 years ago) Thay won't answer my phone or email messages to correct the issue.

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Company Response

Hi John, I am all to happy to correct the issue. In fact I have asked accounting staff to show me your file so I may review your account, unfortunately, accounting has not been able to bring me anything to review because they don't know who you are. I even asked Homestars to share with me your account related details so I could locate you, however, due to privacy concerns they declined. Can you please call me at 416-229-9902 ext. 225 or email me at [email protected] and I will make sure you are looked after. Thanks. Sean O'Leary President SafeTech Alarm Systems.

JT in Toronto
2 reviews Toronto, ON
10/10

I have been with Safetech for over 16 years. They initially installed the alarm system in my new home and initially helped ensure all the sensors were working correctly. Each time I have contacted them their customer service folk have been very helpful.

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Great to hear from you JT, thanks!

Wiseman82 in Toronto
1 review Toronto, ON
10/10

As an emerging small business, my partner and I have been thrilled with the premium level of customer service and knowledge displayed by the staff at Safetech.

A sharp contrast from the callous corporate attitude of some of the larger companies who only treat you like an account number and nothing more.

All of our questions answered quickly and clearly, putting our minds at ease. The alarm system functions perfectly and was user-friendly from Day 1.

Now happily recommending Safetech within our business network.

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You can always count on SafeTech. Thank you for the amazing review and the recommendation.

RA in Toronto
1 review Toronto, ON
10/10

Best customer service
The people working in this company are very knowldegable. They teach me very well how to use the keypad. This company has one of the best monitoring system and they are always help me whenever I need their help.

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Thank you for your review.

Sam in Toronto
1 review Toronto, ON
10/10

I have joined SafeTech Alarm System 10 years ago they are the best one in the market. I never had any problem contacting them. They are always available if I need them. They answered my Calls right away. so I recommend SafeTech Alarm System to every home and business.

Review has 1 previous version
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Company Response

Great to hear you are happy with our service.Thank you for the recommendation Sam.

gmmcdoug in Toronto
1 review Toronto, ON
0/10

Horrible company, they refused to service and fix my alarm. when I tried to cancel my alarm after the contract expired, they refused to acknowledge that the account was cancelled.
They still keep sending me invoices, despite the fact it was cancelled in November 2016. Avoid this company, they are very dishonest!

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Company Response

My VP of Operations and I have tried to reach you on several occasions to discuss your situation but you have failed to respond. I also replied to your negative comments made about our company with the BBB but you failed to respond to it as well after you initiated the process. BBB has now closed the matter. Unfortunately for SafeTech, as we were looking forward to getting their input about your precarious position. Firstly, your above comment is grossly unfair and less than truthful. The alarm system SafeTech installed at your residence was 3 1/2 years old and you were not paying for equipment warranty. We offered to attend your home, investigate and correct any issues you were having with the alarm system for a small standard service call fee but you refused to pay. We next offered you a free service call based upon you entering into a new renewal agreement, however this offer was also declined. We continued to provide 24/7 monitoring services to you until spring/summer of 2017 even though you stopped paying us for monitoring services in November 2016. You were receiving invoices from us because your account was not cancelled, this I have verified and we were still providing monitoring services to you. I am more than happy to send you your account activity log showing system traffic and usage since January 2017 as evidence. Please contact me at 416-229-9902 ext. 225 so that we can discuss the matter further and I can prove to you what actions SafeTech has taken.
Sean O'Leary.

Private User
1 review Toronto, ON
10/10

Had Safe Tech install my system 11 years ago and functions perfectly to this day. I had to deactivate some smoke detectors and change some codes. The technician arrived on time and quickly completed all tasks.

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Great to be at your service, and for many years to come.

Private User
2 reviews Toronto, ON
10/10

Needed an alarm monitoring service and safety fit for purpose my expectations. Good and supportive service on the phone and quick to help. I plan my vacations with them so, my house is always watched.

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Thank you for your trust in Safetech!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about SafeTech Alarm Systems and Video Surveillance

By strategically locating devices designed to detect intrusion, Safetech's acquired a unique ability to successfully protect both people and property. By blending together different security technologies and procedures we achieve the highest security standard possible with the lowest “rate of loss” among our clients in the industry.

Only by taking a comprehensive integrated security approach to the needs of our clients can the best results be achieved. For instance, statistically adding an alarm will reduce a chance of a ‘break and enter’ by 10x when compared with a home that has no alarm system. However, if you combine one or more surveillance tools together, such as an alarm system combined with video surveillance cameras, your chance of a ‘break and enter’ is reduced by 40x when compared with an unprotected property.

Furthermore, even if you do end up being a victim of a ‘break and enter’ the amount of property stolen is 50% less than it would be if the premise only had an alarm system. Compare this to a property that has little or no protection (no alarm or video cameras) the savings are even greater, with a total 80% reduction in loss of property value. Therefore, security surveillance tools work even better when used in tandem to prevent property loss and are a very effective way of deterring and reducing crime.

Good Protection Starts with Good Design

Safetech loss prevention advisors are trained to ensure clients receive proper security coverage using the significant arsenal of security tools and techniques they have at their disposal.

An advisor will begin first by having a detailed discussion with our potential clients to determine their specific application and security needs. Once an advisor is satisfied that they have an understanding of the clients needs a security solution will be recommended. There is absolutely ‘no obligation’ to follow any recommendation given and there is no charge for our security evaluation.

Good protection may start with good design but it can only be maintained with good monitoring and management procedures.Most people think that a 24 hour monitoring station exists solely to respond to emergency signals. However, equally important is the need to respond to no signals when one is expected, or to trouble signals coming from the control panel.

A trouble condition may arise when a client’s alarm panel fails to send its scheduled weekly test signal to the monitoring station, or, if it sends a signal indicating that the power has failed or the back up battery is low. “How quickly a security company deciphers and responds to these conditions is a true measure of the quality of their service”.
Sean O’Leary – President of Safetech Inc.

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CATEGORIES
Alarm Systems, Locks & Locksmiths, and Home Automation
PRODUCTS
DSC and Honeywell Brand Home and Business Alarm Systems, Security Cameras, CCTV, DVR, Window Bars, Access Control, and much more, GSM 3070. GSM 3060, GSM 2065, DSC 1616, DSC 1832, DSC 1864
SERVICES
Burglar, Fire & Flood Alarm Monitoring, Installation of Surveillance Cameras & Recorders, Card Access Control Systems, Article Surveillance Tags, Area Wide RFID, GPS Tracking, Medical Alarm (Personal Emergency Response Systems, Window Film, Window Bars & Gates, Security Keys, Door & Window Locks, Security Signs, Security Guards, Convex Mirrors, Computer Cages, Security Cable, Client / Employee Training, Fencing,Alarms, Security Systems, Surveillance Cameras, Alarm Systems, Security Cameras, Access Control, Security Alarm Systems, Smoke Detectors, Wireless Cameras, Video Surveillance, Home Security Systems, Fire Alarms, CCTV Cameras, Business Security, Home Alarm Systems, Home Alarms, Alarm Toronto, Burglar Alarm Systems, Guards, Bodyguard, Security Guard, Security Services, Private Investigator, Emergency Response, Office Security, Loss Prevention, Guard Dogs, Private Security, Event Security, Corporate Security, Security Guard Toronto, Mall Security, Security Guards Toronto, Security Guard Companies, Private Security Guards, Bodyguarding, Medical Bracelets, 24 hour monitoring, Digital video cameras, Fire alarms, Private Guards, security doors, security locks, locksmith, reinforcement door frames, door reinforcement, locks, alarms & video surveillance, Brampton home alarms, Burlington home alarms, Cambridge home alarms, Guelph home alarms, Hamilton home alarms, Kingston home alarms, Kitchener home alarms, London home alarms, Markham home alarms, Mississauga home alarms, Niagara home alarms, Oakville home alarms, Oshawa home alarms, Ottawa home alarms, Richmond Hill home alarms, St. Catharines home alarms, Sudbury home alarms, Thunder Bay home alarms Toronto home alarms, Vaughan home alarms, Waterloo home alarms, Windsor home alarms, Airdrie home alarms, Calgary home alarms, Edmonton home alarms, Red Deer home alarms, Vernon home alarms, New Westminster home alarms, Phoenix home alarms, Kelowna home alarms, West Palm Beach home alarms, Vancouver home alarms
BRANDS
DSC, General Electric, Honeywell. Paradox, GSM, ADEMCO, etc.
STYLES
Combining different security solutions together to achieve the 'highest rate of loss' in the industry.
SPECIALITIES
Free alarm installations, HD security cameras, uniformed security guards, card access, fire alarms, medical alarms, window bars and gates, security guard service and home automation (smart homes).
WEBSITE
http://www.safetechalarms.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
44
RETURN POLICY
One year parts and labour warranty or three year parts and labour extended warranty.
PAYMENT METHOD
Cheque, Visa, MasterCard, American Express, Pre-authorized Payment Plan
LICENSES
Security Guard License No. 10820898ULC Listed Commercial Type Alarm Systems
MEMBERSHIPS
Canadian Alarm and Security Association, Underwriters Laboratories of Canada, GTHBA (Builders As
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year parts and labour, Extended 3 year parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.