Reviews

10/10

Dalton was very professional and gave practical advice of replacing the existing 4x4 posts to x6 posts for longetivity. He was pretty reasonable. Completed the project on time and made sure my backyard was all nice and clean before he left after completing the work. Would strongly recommend him. Also came to know that he does everything as a contractor such as finishing basement, landscaping, kitchen, etc.

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First Review

9/10

Mohamed was extremely helpful. And quoted reasonable price. But the project creeped as he saw that by toilet was leaking and needed to replace the toilet bowl. He was very kind to go and get me and replace the toilet bowl. In addition, he also disposed the old one for me. Extremely friendly. Just did'nt expect that cost. But overall was satisfied with his service.

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9/10

Mohamed was extremely helpful. And quoted reasonable price. But the project creeped as he saw that by toilet was leaking and needed to replace the toilet bowl. He was very kind to go and get me and replace the toilet bowl. In addition, he also disposed the old one for me. Extremely friendly. Just did'nt expect that cost. But overall was satisfied with his service.

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First Review

1/10

I had purchased LED Bulbs from Canadian Tire using a gift card and lost the receipt. By mistake, I picked few boxes with wrong color - Bright white instead of soft yellow. When I went to Customer service to ask them to replace the colors with the same brand and all. They flatly refused. I know it's my fault of not having the receipt but was very upset that they did not replace. I can understand not reimbursing but if I need to change and get the same thing but in different color, don't see why they were so fussy.

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10/10

I just took out all my evergreens which were very close to my house and went to Jade Gardens to get plants that needed bare minimal caring and still looked nice. The cashier hooked me up with their specialist Yu. He had a wealth of knowledge and understood exactly our needs and recommended plants to get for our front yard. And not only he advise us which plants not to take as required a lot of work but also suggested how to place the plants to get the best effects in terms of height, coloration, etc. And even the cashier was great. Because of my wrong estimate I was short of couple of plants so next day went to them to get those but was not very sure which plant did I pick up. Yu was again very courteous and helpful in making an exception of their return policy and told me that if this is not the one (Sure was from the same family - just not sure if the same species) the bring it back and they will exchange it. Definitely would highly recommend Jade Gardens for any of your garden needs. Two big thumbs up!!!

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10/10

My electrical sockets in both my washroom were not working, but the lights worked... So posted for help on Facebook! James Hunt was very kind enough to help me out by not just giving me the solution but educating me on it. In addition, he also was willing to come in if the solution did not work. I was able to get my sockets working without paying for anything. Thanks James. Will definitely keep you in mind when I actually require an electrician.

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10/10

Taylor Brown was extremely professional, courteous and very reasonable. In my stand-up shower, my grout was wearing off and I could see built up of mold... He came and cleaned the tiles by steaming them and then used special kind of grout which would expand and contract instead of cracking. Was very timely. Explained me what he was going to do, and completed the work as promised. He also sealed the gap between the tub and sliding door for my other washroom. Will definitely recommend him. Two big thumbs Up!!! Thank you:)

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First Review

10/10

My old kitchen refrigerator conked out so was looking to get a new one. After doing my research online, went to Lowe's and met Lowe's Representative for Appliances - Rajiva. He not only gave us advised to change the refrigerator we were going to purchased but showed us a better refrigerator for lower price. And made the delivery available in 2 working days. Once I received the refrigerator, went back to him as I was not able to figure out how to connect the water pipe to my new refrigerator as thought I needed to buy some plumbing connection parts. He connected me to the Plumber who was very patient and explained me what I had to do. Extremely satisfied with the service. Two Thumbs Up!!!

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10/10

I have a two door Whirlpool refrigerator- Left side is the freezer and right side is the fridge. My refrigerator was not cooling although my freezer was working fine. Gave a call to Same Day Appliance Service and the lady I spoke to was extremely courteous and friendly. She was willing to give me an appointment for some one to show up within an hour but I asked her to book an appointment for evening which she was able to. Ray came and saw the refrigerator and told me it could either be a connection loose which he showed me while checking or the board has conked off. And that was the reason why my freezer did not auto defrost and hence my refrigerator was not getting any air to cool. He asked me to disconnect the plug and leave the door open to defrost for 24hrs and re hook it. It should work... And if there is some other problem like circuit board then within 2-3 weeks I will experience the same issue and that time I will have to buy a new one as the part is not being made by Whirlpool any more. Would highly recommend Same Day Appliance Service.I was extremely satisfied with his honesty, technical knowledge, patience in showing me the issue as well as the solution and his time management.

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10/10

My dryer wasn't drying my clothes. Tried going on DIY YouTube video to fix it but could not.. So decided to call Steve Caldwell as he had fixed my washer and was very happy with his service. As usual when I called in for booking a visit, his wife who answers and schedules all the appointment gave me couple of tips to fix it by myself. Unfortunately, I had burnt the coil so called again and ask them to fix it. They came and did an awesome job of fixing but told me that my dryer vent needs to be cleaned as it exhausts out in a U-shape with two 90 degrees angle that would be hard to clean by myself. Now my dryer is working perfectly fine. Thank you for your wonderful service.

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Company Response

Dryers can be a bit tricky. Without proper airflow they will not dry clothes properly or it will take too long. Poor air flow also makes the dryer work harder and wears out parts faster. We are glad to hear you got your vent cleaned. Our worry is the way some ductwork is constructed. Too many turns create a place for lint to build up and that is a fire hazard.
Linda

10/10

Royal Basements Inc helped us complete our my unfinished basement into an open concept recreation room, a bedroom and a full 3 piece bathroom (vanity, toilet and stand up shower), a pantry closet and shelving for storage in the unfinished part of the basement. The work involved, insulating our exterior walls, laminate for the floor, complete washroom and plumbing, painting the walls, ceiling with pot lights and completing the electrical. Royal Basements have done a great job in finishing our basement. We were almost within the budget. Royal Basements was very accommodating to changes as long as they were within the contract parameters. Rene's (Royal Basements) suggestions regarding the layout etc, was also very helpful. Of all the contractors we met Rene was the only one who suggested replacing the basement stairs completely with oak hardwood instead of painting the old stairs or carpeting or laminate over the steps. This was within our budget price. There is a great attention to detail. We definitely recommend Rene and his team for high quality of work, on time, and fair pricing. Although we were delayed due to the inspector not showing up for the electrical inspection by a week, Rene worked weekends to reduce the delay in timelines. The only thing I would suggest is to add every little detail into the contract before signing up instead of assuming things as part of the package, for example installing the glass shower door for the stand up shower. We had assumed that this was included but it was not. Another one is shelving in the pantry cupboard. The pantry cupboard was made but no shelving because it was not in the contract. Rene will make sure to complete everything that is stated in the contract. Overall I give Rene and Royal Basements a two thumbs up!

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Company Response

Thank you Murtuza for your review. We were happy to serve you and create your dream project! Thank you again for choosing Royal Basements. It was a pleasure!

10/10

I am not sure what was better the product or the service... The salesperson Margaret was just too good with great customer service. She did not rush me into buying but on the contrary was extremely patient and educated me on what are different types of sheen's and which would make more sense for me to get. Thanks to her, I not only ended up buying great quality paints from Benjamin Moore but didn't pay exorbitant. Will always go here to buy my paint. Thank you!

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10/10

Rick from RCC came within 2 business days to look at the issue. My basement foundation wall was leaking. Rick saw and calmed us by letting us know that there is no seepage or leak... And its just condensation as the foundation did not have space to breathe. He did not charge anything and said it's fine as long as cracks are filled and the waterproof sheet is installed before building a dry wall while completing my basement. I hope not but if my basement ever leaks... I will definitely calling RCC Waterproofing. Thank you guys.

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Company Response

Hi Murtuza, Thank you so much for letting us know about your experience with Rick.

10/10

I was looking to buy Fluorescent Adapter Ballast for my light fixture hooked up with my ceiling fan which has been discontinued. I tried calling many places and finally I spoke to Terry from TES-Scarborough. Not only he searched and confirm that in Canada it will be difficult to get the unit but he would actually order it from US and asked me if it would be okay to wait for couple of weeks which would save me the cost of shipping from US which would roughly cost me as much as the unit cost or may be more. He was very helpful and had excellent custoner service skills. I would strongly recommend going to this store for any lighting needs. Although they mainly cater bussinesses.

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10/10

I wanted to get something to organize my toiletries supply. Bought 18 plastic stack-able shelves which fitted perfectly in my closet and now my closet is filled with everything well organized. Great stack-able shelves.

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10/10

As the name says, Asif is truly an affordable licensed electrician. He was very timely and courteous. Great customer service. He took time to explain what was the issue and how could it be fixed. Very genuine. If I have any other electrical work, I know who to go to. Two thumbs up!

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10/10

I called Aire One for A quote & I spoke to PJ Brand who was great, answered all my questions and also educated me on what were my options and based on my needs and budget which one would make more sense. It is truly evident that this is a company who truly conducts business with the highest degree of professionalism. The installers were great as well, I would highly Recommend this team to anybody. I opted for the Carrier Dual Stage Furnace and AC - 16 SEERS one as my current AC was not operating. I installed it 3 weeks ago so still waiting for the rebate which PJ filled it for us. I will be dealing with Aire One for all my HVAC needs.

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10/10

I gave them a call on Sunday morning and the customer representative said that some one will get back to me within 24 hrs. Not even 30 minutes after hanging up, the technician Yasir calls me and makes the appointment to come the very same day - that too being a Sunday. He comes and makes sure that my furnace is working. Needed to change Flame Sensor which he did not have with him at that moment so he came on Tuesday as they had to order the part on Monday to fix it. The furnace is working perfectly fine. He also gave me few tips to improve the life of my furnace.

1 of 1 people found this review helpful.
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8/10

I had to buy and install new blinds in living room, kitchen, bed rooms and Omer helped me to get the blinds and install them within 48 hrs of taking measurements. Although he was bit late in coming to install. He made it by making sure that installation was completed that same very day.

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10/10

We unknowingly tried to wash our jute-home rug in the washing machine... And shred of the rug came out... But what it did was clogged my washer drainage due to which the water would leak out. Tried going on DIY YouTube video to fix it but could not.. So we decided to hire a professional to determine if the washing machine could be repaired. I found Steve Caldwell / Cascade Appliance on HomeStars and contacted him based on his excellent reviews. Steve arrived right on time. After inspecting the units he not only fixed the problem but also taught me how to properly maintain the machines - like not throwing the rug inside to begin with along with using one fourth of the "HE" liquid soap I needed to use instead of full cup. Steve is personable and professional; exactly the kind of person we hope in times of need. I strongly recommend Steve and Cascade Appliance. I wouldn't call anyone else!

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Company Response

Thank you for the great review. Steve loves to help people and giving suggestions to make your appliances work better and last longer is all part of the service

10/10

I was not sure whether I wanted to put blinds or curtains. So I was just inquiring and seeing what options I had. Although I finally went installing curtains. The customer service I received from Milton Blinds was extremely prompt and the quote was very reasonable.

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10/10

I needed to move my patio furniture, fridge and a water filter system. Rented their mini truck. Their service was extraordinary. I also rented a trolly and the staff were pretty helpful. Strongly recommend to rent trucks and moving supplies from them - great service for great price and no hassles.

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First Review

10/10

I had purchased 1 King Size and 2 Queen size Orthopaedic matresses along with their boxes. He gave me the 2-pieces boxes so that its easy to move around. In addition, his customer service was beyond extraordinary. He also gave me free delivery. His rates were the best compared to other stores that sold matresses in Milton. I would again buy it from him if I need more matresses in future.

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First Review

10/10

The best thing about IKEA is that you don't need to visualize how will it look in your head as they pretty much have each piece for you to look in their display. In addition, it's ecxtremely easy to assemble and now you could accessories it with different texture and colors. I purchased a bookshelf that covers my entire wall in black and made the accessories in red to match with their office chairs.

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10/10

They have pretty decent furnitute for seeting up your home office. Looks rich and is not that expensive. The best thing was that it was very easy to asseble along with not being bulky which made it perfect for my small office.

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First Review

10/10

I had ordered a big yellow bag of black soil for my lawn maintenance thru online. Extremely professional and very easy to order. Within a week they came and dropped the big yellow bag exactly where I had indicated in front of my porch. They also have very helpful tips of maintaining your lawn in a video format on their website. The quality of black soil was great.

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First Review

10/10

The staff was extremely helpful to show me the product and explaing how to install the bidet by myself. He was extrmely patient and answered all my questions. I would strongly recommend to seek advice from HomeDepot staff- very knowledgeable and patient with their customers.

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10/10

I needed to replace a fluorescent circline tube for one of my light fixtures, the size was ot one of the regular ones. I tried HomeDepot, Rona, Lowe's and many other lighting places but finally thru HomeDepot, I got their address... Not only they were able to get it for me in couple of days, the cost was way cheaper than getting it online. And excellent customer service and they know their stuff... I would never go anywhere but to them if I have any electrical issues.

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