After furnace/AC install I had 3 floods in my finished basement. Never suspecting the install by aireone, I replaced 2 basement windows ($1900), had the water heater replaced and relocated, installed a pan under the washer and replaced the carpet as after 3 floods it and the underpass wash shot and stunk. During a really heavy rainfall culprit exposed itself. the hole to feed lines to the A/C outside was literally pouring water in. They had a small amount of silicone on the inside wall and nothing sealing the outside. A toddler would know this was backwards and would eventually decay the foundation. Calling them in I was told that it wasn’t their hole. It was already there. Even though they stripped the old lines and sealant out of it. They refused to compensate for any expenses occurred and even wanted to charge me $700 to relocate the hole. When they sent an installer over with a can of spray foam I told him to take a hike as the repair I did myself in the dark with high quality silicone was better than anything they could do. Hasn’t leaked since I asked them to leave and don’t come back. The repairman was stressed and said this kind of thing happens all the time and they won’t stand by their work. DO NOT USE THESE PEOPLE.