Rcc Waterproofing

Waterproofing
Write a Review
Write a Review
Website
HomeStars
Waterproofing
Rcc Waterproofing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rcc Waterproofing

Average customer rating:
9.3 10 (360 reviews)

Sort by

ND Ribiero in Brampton
ND Ribiero in Brampton
1 review Brampton, ON
10/10

Excellent service

Ive used RCC in the past before and had another issue with a different area in my basement, called rcc and the original salesman rick was still there even after all these years. he returned to my home and remembered myself and my properly great service, hes always been very polite and knowledgable. he was able to fit my job in with the scheduling department in a short time. very pleased with the service from the phoning in, to rick coming out, and getting my work scheduled and completed. thanks rcc team

Was this review helpful?
G Johnston in Brampton
G Johnston in Brampton
1 review Toronto, ON
10/10

One of the best I have ever encountered

0 Rcc Waterproofing
416-747-1920
4101 Steeles Ave W
Toronto
ON
M3N 1V7
CANADA

I have used RCC waterproofing for three waterproofing jobs at three different properties in a Toronto and Oshawa. In each case I found the service and performance to be excellent. The price was fair, the technicians well trained and the delivery on time and without issues. A year after one job I had slight mishap and broke an external connection. RCC offered to fix it at no charge. I would recommend RCC to everyone.

Was this review helpful? Yes No
Paul C in Pickering
Paul C in Pickering
3 reviews Pickering, ON
6/10

Took the Deposit and Vanished: UPDATE

After getting quotes to fix a couple foundation cracks, we ended up choosing RCC. The salesman was friendly and full of information on the process, and we all know RCC is endorsed by Holmes and Baumler so it was a no brainer.

We were told it would take 2-3 weeks for install after we left a deposit. We left a deposit on Dec 11 and have not heard anything back (at the time of writing this it has been 6 weeks). We have called and emailed our sales guy multiple times with no response. We have called the main office asking to speak with a manager but they are always "busy".

So we are out our deposit, its been 6 weeks, and we have absolutely no idea on an install date. Really shocked that this has been our experience, its the last thing I expected from such a reputable company.

I can't recommend this company. I mean, I'm sure they do good work, but from my point of view they seem like a scummy contractor who takes your money and runs.

UPDATE:
(Changing rating from 0-6)
They arrived and did the work 7 weeks after leaving a deposit, and as I expected they did good work. The end product will definitely be a good one, just be aware you may wait longer than anticipated, and communication might be an issue.

Review has 1 previous version
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

RCC saved us!

We inherited some insane water problems in our new house. Problems that previous owners had unsatisfactorily remedied (multiple times) with other waterproofing companies. But thanks to the amazing George and his tireless crew, the house has now been properly waterproofed FROM THE OUTSIDE. Our job was anything but standard and these guys were patient and persistent and somehow got it done despite many obstacles.
I COULD NOT RECOMMEND MORE.

Was this review helpful?
Company Response

Hello and thank you so very much for your feedback. We appreciate it more than you'll know. We are so pleased that George and the crew were able to fix your water problems. Thank you again for choosing RCC.

Angela from Toronto
Angela from Toronto
2 reviews Toronto, ON
10/10

Excellent employees

I had an excellent experience with Marlou and his crew (Mando, Winston and Roger). It is a rare thing to find workers that are competent, respectful of you, your neighbours and your property, who clean up after themselves at the end of each day and at the end of a job, and all with a smile, and all this in crappy November weather. Thank you gentleman for job well done and completed on time.

Was this review helpful?
Company Response

Hi Angela, thank you for taking to time to share your experience. We are so glad to hear that you are happy with the crew. They are a bunch of very hard workers and this message will definitely be passed to them. Thank you for choosing rcc.

Private User
Private User
Private User reviews Vaughan, ON
0/10

Very Disappointing. Drop the ball. Still have wet basement.

Lacking in customer service. Totally dropping the ball. We had called out RCC in early June as there was a small leak in our basement. In July a 5 foot trench was dug for $1500. We thought great. A week later the basement still leaked. When I called the salesman, he was rude and insisted it was a different leak. I had to chase after them to come out and see was happened. They dug another trench for another $1000. Again it leaked. I had to chase them again. A young man came out to do a water test (ran the hose) could find the leak happening from the ground level. He basically threw up his hands and left. My basement is still leaking. Called again now in October. He said he would get back to me. Would never recommend them. 40 years of business apparently doesn't mean a thing. The salesman never called back
Very disappointing.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

.

Jason M in Mississauga
Jason M in Mississauga
1 review Mississauga, ON
10/10

Basement Leak

I had a leak in my basement caused by an external foundation crack. I had many companies inspect my basement and give me estimates. RCC was the best of the lot. They did a great job an fixed my basement at a reasonable price.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
9/10

Basement waterproofing.

RCC explained what they were going to do as well as explaining what another company had written on their quote. The job was done quickly and all cleaned up when they were done.

This was the second time we had them do work for us. The previous time was on a different secion of the basement and thir work then was also very good so we were comfortable using them again.

Was this review helpful?
Dawn in North York
Dawn in North York
1 review Toronto, ON
10/10

Basement repairs

We recently had RCC do some work to the side of our house. It was a 7ft stretch that needed to be dug up from the outside and properly sealed with some new weepers added, as we had been having a bit of leaking.
Right from the initial call to them they were professional, courteous, knowledgeable and honest. The quote came in much less than we had expected.
We dealt with Justin and Anthony who both stayed in touch as we lead up to the date the work was to be completed. The workers, who dug it out by hand, were also very professional, knowledgeable and quick at getting the job done. They reassured me that if we had any issues to call them back and they would take care of it. It's been a few weeks and don't for see any problems.
I would 100% recommend RCC to anyone and will not hesitate to call them again if we have any issues in our new home. Thanks again guys, great job.

Was this review helpful?
cjs2304 in Burlington
cjs2304 in Burlington
1 review Toronto, ON
2/10

Waterproofing

Very disappointed. My garden was put back with all the shrubs in the wrong places and looked awful and 80 percent died. The sidewalk was not put back where it belongs..no longer leads to the gate but instead to a fence. The contract says they will return to top up the soil after it settles. I called right after the work was complete to let them know the sidewalk was not where it should be and they said they would fix it when they come with the soil. 16 months and half a dozen calls and i’m still waiting. Beware ..do not pay in full until all work is done to your satisfaction!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rcc Waterproofing

RCC WATERPROOFING TORONTO
Phone: 416-747-1920 or toll free 1888-766-2071
Basement Waterproofing Toronto,Hamilton,London

Since 1920, Toronto homeowners and businesses have trusted RCC Waterproofing Toronto to solve their foundation problems. With over 80 years of operating experience in Toronto, RCC Waterproofing has the solution for all your foundation concerns. Specializing in water proofing residential, commercial and industrial structures in Toronto, Hamilton, Niagara, London and everywhere in between - Basements made permanently dry, from the inside or outside.

CATEGORIES
Waterproofing
PRODUCTS
Hydro Guard superior waterproofing rubber mebrane. DMX AG soil side and air gap drainage sheeting Bakor waterproofing products
SERVICES
Waterproofing Toronto basements Repair leaky basements in Toronto Hamilton Basement waterproofing
BRANDS
WET BASEMENT? is a registered trade mark of RCC and is registered with the federal government of Canada. Anyone using such a term is in breach of this trade mark.
SPECIALITIES
Waterproofing,Leaky Basment, Basement lowering, Underpinning, and benching. In Toronto,Hamilton,
WEBSITE
http://www.rccwaterproofing.com
YEAR ESTABLISHED
1920
NUMBER OF EMPLOYEES
150
RETURN POLICY
25 year waterproofing gaurantee
PAYMENT METHOD
Visa OR Mastercard, CHEQUE, CASH
LICENSES
Toronto,Hamilton
MEMBERSHIPS
Toronto Construction Association, Better Business Bureau, Ontario Waterproofing Association, NAWSRC
LIABILITY INSURANCE
Yes
DIPLOMAS
National waterproofing asociation
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500
PROJECT RATE
on request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.