Don't have faith in what you are told at the quote.
While getting a quote for a foundation crack repair, I infatically said I would only hire the company if they replaced the driveway (bricks) back after the repair.
The repair was done in winter and they left saying they could not but back the bricks until the summer so the earth could settle (and in case of a leak), so call in June, which I immediately backed up with a message to the salesman to confirm this, and he repeated the yes call back in june.
It's June and I called the salesman (Richard) and he said he would get the office to call which the did the next day to tell me (quite rudely) that they don't do this????
I messaged back our salesman (Richard) who told me he got it wrong I hadn't paid for that and they don't do it??? So why did you promise this and then tell me to call back in june etc?
I am now stuck with a driveway that has been a pile of dirt for nearly six months and that's it..... Too bad so sad basically.
So perhaps look for a company that completes the service they promised and you thought you paid for..... Because I am now also seriously doubting their "lifetime guarantee" if they cannot finish they job that they said would be done....... As I said over and over during the quote "I am not interested in hiring your company if the driveway cannot be put back to pre dig condition as part of the repair........ Seriously who wants their driveway dug up and they just left???
So good luck all!