Reviews

10/10

This is the third time we've used WaterWorks and every time we've been very happy with the workmanship and customer service. Michael showed up on time, was friendly, did a great job with the installation and cleaned up afterwards. Natasha always makes it easy to book and calls ahead when the plumber is on his way. They're not the cheapest out there, but you get what you pay for. We'll be calling them again next time we need a plumber.

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Company Response

Hi Adrian, thank you for the great review and continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

10/10

Very fast service and they came the same day we called. Brian was friendly and professional. We are happy with their work and would recommend SWAT Wildlife to our friends.

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Company Response

Thank you for the review Adrian! We are very happy to hear that Brian was professional, courteous and able to solve your wildlife issue!

10/10

We were very happy with Aaron's work. He was on time, friendly, put on booties to protect our floors, and explained what had to be done clearly. He even caught a mistake made by the previous owner, which was worth the visit in itself (thanks Aaron). It was our second time using Waterworks and we would not hesitate to use them again. Highly recommended.

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Company Response

Hi Adrian, thank you for the great review and continued loyalty. Glad to hear you were very happy with Aaron work. We are a phone call away should you need us in the future. Thank you from Aaron and The Waterworks team.

9/10

Overall, we had a good experience with WaterWorks. The booking was easy, they sent a photo of the plumber to us an hour before he came, and Larry showed up on time as promised. He was courteous, efficient, wore booties, and we are happy with the work completed (snaked the drain and fixed the toilet in under an hour). Our only caveat is that they are quite expensive. We were told that an estimate couldn't be given in advance, but when Larry arrived, he simply just pulled out a binder and quoted us a standard rate for the toilet repair and to snake a drain. At that point, we just proceeded to get the work done even though it was much more than we expected.

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Company Response

Hi Adrian, thanks for the awesome review. Our pricing is very similar to our other competitors here on Homestars and in the market place. Where we shine the brightest is we don't try to up sell you things that you may not need and we show up in a timely fashioned. We also stand behind our work. We take care of you just like family. Thank you very much for allowing us to serve you. Thanks from Michael Yuffa and your Waterworks Team!

8/10

Rob was friendly and showed up on time as promised. We were happy with the caulking work he did in the washroom and kitchen, however, the clean-up was not as thorough as we would have liked. My main issue was that David told us we could pay by credit card in response to my inquiry, but when it came time to pay after the work was completed, we were told that we couldn't use a credit card after all. Otherwise, we were happy with the quality of the work.

1 of 1 people found this review helpful.
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Company Response

Hi Adrian, Thank you for the review. I apologize for the mix up. We just introduced the option to pay with Visa recently so it is a bit new. It looks like Robert may not have been aware of that. I would be happy to refund the cheque and offer the credit card option if you would like. Thank you

10/10

Fantastic experience! Gary responded to emails in a punctual and professional manner, provided us with a competitive estimate, and showed up on time as promised. He was courteous and completed the work ahead of schedule in less time than quoted (so we ended up paying less than expected - a nice bonus). We are very happy with the work he completed and would definitely call Gary again!

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Company Response

Thank you Adrian - I'll be glad to be of assistance again anytime in the future.
Gary Pastor | Fixitgary.com | 416-276-4977

10/10

Highly recommended! Alex and Stephanie did a great job from start to finish,from protecting the hardwood floors, to explaining the process, properly cleaning the duct work, and being super friendly and professional. Atlas threw in a free dryer vent cleaning which turned out to be critical when Alex found the dryer vent was so clogged that he had to take it apart to properly clean it out. They also identified a problem with the AC unit which needs attention and Stephanie took the time to help us understand the issue in more detail. The organic disinfectant was a nice touch too. It may have cost a little more than some of the duct cleaning companies out there, but you get what you pay for and it was worth every penny. We're very happy we decided to go with AtlasCare.Thanks again Alex and Stephanie!

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10/10

A terrific experience working with Finer Edge from the first meeting with Bill to coordinating with Frank and his team of painters, all the way through post-painting follow-up. Customer service oriented, reasonable rates, professional job, friendly, on time, job done as scheduled. We are extremely satisfied and highly recommend them.

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Company Response

Thanks so much for the review.
Regards

10/10

From the first inquiries at The Floor Shop (Wicksteed location) through ordering, installation and follow up, the staff at The Floor Shop provided outstanding A++ service. Knowledgeable, friendly, on time, excellent quality of installation, great post-installation follow up. Highly recommended.

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10/10

Solutions came out and did a test and troubleshoot and installed some new washroom exhaust fans, GFCI outlets, etc. Despite some scheduling hiccups, the actual work provided was thorough and the electricians were courteous and professional. We are happy with our decision to use Solutions and would use them again for any electrical needs in the future and recommend them to our friends.

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Company Response

Thank you for your understanding Adrian, scheduling is a very difficult task, we do our best to have one of our employees on call to fill in for the unexpected stuff. I am blessed with great team players (9 in the field) yet life does happen, sick day or family emergencies, we do our best for these things not to become the clients problem. Frank Cozzolino president of Solutions Electrical

10/10

We checked out Alliance based on the Homestars reviews and were pleased with both the price quoted and friendly service we received in the showroom and on quotation day. The cork floors (Torlys) were installed on the day promised, and looked beautiful upon installation. There were some minor issues that needed attention after installation, however, but we were very pleased that both Mike and Lehel came out and made a considerable effort following up to ensure that everything was done to our complete satisfaction. Alliance went the extra mile to ensure 100% customer satisfaction and we recommend them highly!

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