The Floor Shop

Floor Laying & Refinishing
154 Wicksteed Ave Toronto ON M4G 2B6
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Reviews for The Floor Shop

Average customer rating:
9.7 10 (195 reviews)

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MBM
MBM
9 reviews Toronto, ON
10/10

Good price and excellent installation

The installers did an excellent job and left the place clean. The office was responsive but did not initiate communication around the schedule. But everything happened on time. I would use this company again. Very happy with their work on my project.

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Donna in Toronto
Donna in Toronto
2 reviews Mississauga, ON
10/10

Living Dining Kichen Entrance Hall Powder room

Amazing Flooring, Awesome Customer Service and perfect Installation. This Team of Professionals ROCK!! Debbie was able to have this job completed in a timely manner and Thomas the Installer is the best!! Our dogs loved him which made for a stress free install. Thanks Guys!

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Company Response

Thank you Donna much appreciated

Matt Elliott from Old Toronto
Matt Elliott from Old Toronto
2 reviews Toronto, ON
10/10

Old house, complicated project, great service

We needed to find someone who could replace the terrible green shag carpet in our upstairs bedrooms and on our staircase. Speed was a priority as we're expecting a baby at the end of the year and needed to get a nursery ready.

After trying (and failing) to get estimates from a few other companies, The Floor Shop proved to be more than up for the job.

Peter and Ryan provided good advice and guidance throughout and were patient when dealing with our circa-1890 downtown Toronto house that is always full of not-so-fun surprises whenever we embark on a reno project.

Really happy with the work. All contractors showed up on time (or earlier!) and finished ahead of schedule. Special shout out to Pavel, Elizabeth and Eugene at Europerfect who did a great job with the stairs and railings.

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Private User
Private User
0 reviews Toronto, ON
10/10

Floor repair

Tom worked efficiently and enthusiastically. Well organized and tidy. A pleasure to have him in our home.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Second job just as satisfied

The floor shop just completed the replacement of hardwood in my L/R, D/R, +1 in my condo. This is the second job they have done in my home and I couldn't be happier with the price, quality and installation. Debbie, the salesperson was very helpful and great to work with. Tamas, the installer, did an outstanding job! I cannot recommend them highly enough.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Customer Service & Quality of work unparalled

We had raw wood floors installed that were sanded, stained and finished.

The process began with removing our old flooring and prepping the sub-floor for installation. The team of gentlemen that came for this portion of the project were professional and efficient.

Once the floors were installed Doug (the sander, stainer, and finisher) came and worked his magic. The floors look so smooth and they were a near perfect match to our existing hardwood floors.

Full disclosure, there were a couple of boards that had flaking (thank you covid) and had to be replaced. Peter's team came to replace the flaking boards, hand sanded and stained them (and although they looked good, they were not quite perfect). The team returned and re sanded and finished the floors. The end result is flawless, and totally worth the extra time and wait.

Full disclosure, there were some issues with a couple of pieces of wood, that were replaced, hand sanded and stained (after this process we were not quite satisfied with the result). We then proceeded to have the entire floor re sanded and finished. The end result is flawless and we couldn't be happier!

1 of 1 people found this review helpful.
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Samarie in Toronto
Samarie in Toronto
6 reviews Toronto, ON
10/10

Hardwood floor replacement throughout my home

I would recommend the Floor Shop without reservation. Peter was very helpful and informative when making my selection. He came out to do the measurements promptly and answered my many questions patiently. He discussed pros and cons with me so that we could make an informed decision and I am really happy with the final product. Andrew scheduled the job, explained what I needed to do to prepare for the work and his teams arrived on time, worked hard and tidied up each evening before leaving.

It is amazing what a difference the new floors make to the overall appearance of my home. Thank you!

0 of 1 people found this review helpful.
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Company Response

I could be a tad biased but I definitely agree that a new hardwood floor does wonders to the overall appearance of a home. Your kind words are much appreciated!
James, The Floor Shop
416-421-8588

Jayne Patterson from Toronto
Jayne Patterson from Toronto
2 reviews Toronto, ON
10/10

Basement Apartment Flooring

I sought 5 quotes before choosing The Floor Shop. Peter came for a site visit and explained exactly how they would proceed with the job. He promptly provided a quote the next day. A week later Bob and his partner arrived to lay down vinyl flooring in two small rooms in my basement apartment. They were cheerful and eager to do the work. They did an absolutely super job and thoroughly cleaned up when they were finished. I will call the Floor Shop whenever I need flooring done!!

1 of 1 people found this review helpful.
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Company Response

Thank you so much Jayne. It was a pleasure meeting you and we are thrilled that the whole process was done to your satisfaction!
James
The Floor Shop
416-421-8588

L Collodel
L Collodel
2 reviews Mississauga, ON
10/10

new hardwood floor installation throughout home & laminate floor in basement

I contacted The Floor Shop (Mississauga) to have all my home's wall-to-wall carpeting removed from the top and main floors and replaced with beautiful hardwood flooring ('autumn leaf' oak). Every detail of the cost and installation was clearly explained to me. In addition, I had a new laminate floor installed in the basement which included an oak handrail and spindles that matched the floor perfectly!

The staff at The Floor Shop Mississauga were very courteous and are professional in every detail of the service they provided. The installers were second to none - professional craftsmanship- masters at their job! They even brought to my attention and corrected a subtle squeaking defect in the stairs going down to the basement. They treated the work they were doing as though they were doing it in their own home - with pride and no small detail was overlooked.

Everyone went above and beyond my expectations and I am so happy with my new floors! I highly recommend The Floor Shop.

1 of 1 people found this review helpful.
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Company Response

Your detailed review is much appreciated! We are thrilled to see this postive feedback! Kindest regards, James
The Floor Shop
416-421-8588

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Floor Shop

Category for The Floor Shop : Floor Retailers

Mississauga Store Hours: 8am - 5:00pm Mon-Fri & 9am - 4:00pm Saturdays, 700 Dundas Street East (SE Corner Cawthra) 905-803-0050

Etobicoke Store Hours: 10am - 6:00pm Mon-Fri & 9am - 4:00pm Saturdays, 4195 Dundas Street West (Between Jane and Royal York) 416-234-0599

Toronto Store Hours: 7:30am - 5:00pm Mon-Fri & 10:00am - 5:00 pm Saturdays, (Eglinton and Brentcliffe area, beside the Home Depot) 416-421-8588

The Floor Shop has built its business on referrals. For more than 30 years we have been supplying and installing Hardwood Flooring for both home and business, THAT’S ALL WE DO. Our knowledgeable Staff can help you make the right choices for your environment based on appearance, price, and traffic.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood, Luxury Vinyl and Laminate Flooring
SERVICES
Sanding, Refinishing, Installation.
BRANDS
Vintage, Mercier, Torly's, Quick Step, Kentwood, Evoke and Superior.
STYLES
Oak, Maple, Birch, Beech, Walnut,Hickory, American Cherry, and many more.
SPECIALITIES
Convert carpet staircase to wood stairs
WEBSITE
http://www.thefloorshop.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
E-Transfer, Interac, Visa, MasterCard, American Expressws
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum starts at $900 plus HST
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Labour Guarantee
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