The Floor Shop

Floor Laying & Refinishing
154 Wicksteed Ave Toronto ON M4G 2B6
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for The Floor Shop

Average customer rating:
9.7 10 (179 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Solid Oak floor

I received good quality Canadian flooring from The Floor Shop and it was well installed. My old house presented several installation challenges that were beautifully resolved. They have good people working for them and that really made the difference.

Was this review helpful?
Michael in Toronto
Michael in Toronto
4 reviews Toronto, ON
10/10

Excellent service from start to finish

My wife and I could not be happier with the Floor Shop. They had excellent selection at their Wicksteed location. All their staff were very knowledgeable and patient with us hemming and hawing over our decision (Ryan was who I dealt with most). I also appreciated my interaction with the owner, Peter, who visited our home to do the measurements. The installer's name was Wojtek, and his attention to detail was remarkable. He clearly encountered some obstacles he was not expecting (including things previously believed to be flat that were not) but took the extra time, care and expertise to make sure everything turned out perfect in the end. I could not recommend more!!

Was this review helpful?
Private User
Private User
0 reviews Toronto, ON
10/10

New floors

I have a one bedroom condo downtown, The Floor shop put in my floors 22 yrs ago, they needed replacing and so I called the Floor Shop again to replace them. This is a very stressful time in my life and I was apprehensive to take on the job at this time but it had to be done . The Floor shop came removed the old and put in new floors with no issues. They came on time, were professional and did a super job once again... great service, no stress and beautiful new floors. Thanks again Andrew and Ryan and Peter. All the staff are helpful and nice.

Was this review helpful?
Fred W
Fred W
0 reviews Toronto, ON
10/10

Floor refinishing

I had 800 sq ft of the ugliest almost black shiny wood floor. Doug the sander who I think is an artist took away that finish and now I have natural oak low finish floors that look new! Thank you guys your the best

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Floor replacement

The Floor Shop provided knowledgeable and helpful information during our process of selection of flooring. The installers were always on time, courteous, efficient and professional.

Was this review helpful?
Private User
Private User
1 review Toronto, ON
10/10

Hardwood flooring and stairs

I have used the floor shop a number of times in the past and have always been more than satisfied with the result and the latest job was no different. I had my second floor and stairs carpeting removed and replaced with hardwood. The product used was manufactured by Mercier which is a Cdn product. The installation was completed by competent staff from the Floor shop the end result was excellent as always.

Was this review helpful?
Kevin in Toronto
Kevin in Toronto
1 review Toronto, ON
10/10

Basement floor installation

The installation crew from The Floor shop were punctual and professional, and completed the job quickly with high quality. They installed Torlys EverWood luxury vinyl tile and we are very happy with the product. They removed the old floor and worked around the kitchen and appliances with ease. They even installed quarter round and filled the nail holes for us. I would highly recommend The Floor Shop for any flooring needs.

Was this review helpful?
Leone
Leone
3 reviews Toronto, ON
10/10

Parquet floor removal and installation of engineered wood floors

Parquet floors were taken up in living room, dining room and three bedrooms and new engineered hardwood was laid. The staff had to work around furniture in place and were constantly cheerful, courteous and each morning arrived on time. The work was done in 4 days and I am very pleased with the results. I live in a condo so the workers also had to comply with the wearing of masks (Covid!) while in the building. They were also very comfortable working within the strictures of condo rules etc which as a new comer to condo living made me very grateful for their understanding.

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Brampton, ON
10/10

Dinning & Living room

We were very satisfied with work and product special order. They were on time, clean and proffesional and would have no problem in providing a personal recommendation if requested.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Floor Shop

Category for The Floor Shop : Floor Retailers

Mississauga Store Hours: 8am - 5:00pm Mon-Fri & 9am - 4:00pm Saturdays, 700 Dundas Street East (SE Corner Cawthra)

Etobicoke Store Hours: 10am - 6:00pm Mon-Fri & 9am - 4:00pm Saturdays, 4195 Dundas Street West (Between Jane and Royal York)

Toronto Store Hours: 7:30am - 5:00pm Mon-Fri & 10:00am - 5:00 pm Saturdays, (Eglinton and Brentcliffe area, beside the Home Depot)

The Floor Shop has built its business on referrals. For more than 30 years we have been supplying and installing Hardwood Flooring for both home and business, THAT’S ALL WE DO. Our knowledgeable Staff can help you make the right choices for your environment based on appearance, price, and traffic.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood, Luxury Vinyl and Laminate Flooring
SERVICES
Sanding, Refinishing, Installation.
BRANDS
Vintage, Mercier, Torly's, Quick Step, Kentwood and Superior.
STYLES
Oak, Maple, Birch, Beech, Walnut, Jatoba, Hickory, American Cherry, and many more.
SPECIALITIES
Convert carpet staircase to wood stairs
WEBSITE
http://www.thefloorshop.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
E-Transfer, Interac, Cheque, Visa, MasterCard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum starts at $900 plus HST
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Labour Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.