The Floor Shop

Floor Laying & Refinishing
Toronto ON M4G 2B6
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Reviews for The Floor Shop

Average customer rating:
9.7 10 (219 reviews)

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Private User
Private User
Private User reviews East York, ON
10/10

replaced carpeting with wood floors in two bedrooms

The customer service was excellent. The work was done on time as per schedule. They were careful making sure that all the work was done neatly and expertly. I'm very happy with my new floors.

Approximate cost of services:
$10,000.00
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Sam Beninato from Toronto
Sam Beninato from Toronto
2 reviews Scarborough, ON
10/10

Whole Home - Condo

This was a rather large project in a condo, consisting of installing various hardwood planks (widths) and patterns. Peter visited to provide an estimate and also made suggestions regarding the lay out /design for each area. The job was completed quickly efficiently and according to the quote. No surprises. No hassles! Looks great. I wouldn't hesitate to use the Floor Shop again.

Approximate cost of services:
$40,000.00
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Brian
Brian
2 reviews Old Toronto, ON
10/10

The Floor Shop at 154 Wickstead Avenue

Susan at The Floor Shop worked with me to find the perfect engineered hardwood flooring for my condo flooring project. I had been unable to find the colour or product quality I wanted until I spoke with her and she showed me the line of Mercier flooring. She guided me through the selection process to be sure that what I was ordering was exactly what I wanted. And more than this: she followed through with phone calls to the Quebec company to get the product I wanted in a timely fashion. The flooring arrived on time and the installers who recommended The Floor Shop on Wickstead Avenue to me initially were able to pickup the material and complete the job in one day. I highly recommend the company and its competent and knowledgeable staff.

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Flooring supply and install for 860sf condo

I went to The Floor Shop to get flooring for my old condo unit which was originally built in the 90s. At first, I wanted to go with luxury vinyl but after my condo board disapproved using vinyl, I decided to switch to laminate flooring. Every time I walked into the flooring shop having to either change the flooring type, colour, or underlayment type, Justin at the store helped me the best he could in every way - i.e. explaining different product types, ratings, stock levels, install availability etc. After selecting my flooring and underlayment, I dealt with Debbie mostly to get final pricing and scheduling install. Debbie was also very helpful in every way. Debbie revised the quote many times based on my needs and was accommodating when I had to change the install date. The installation itself was very good too. The team that came in was very professional and worked very fast. My 860sf condo was done in a day and a half - it probably could've been done within a day but they wanted to get additional T-cap for transition at sliding doors that was not anticipated originally. The team wanted to make sure once they were finished, everything looked beautiful and it did. The install job was very well done. The floor cutting around my kitchen cabinets is super crisp and baseboards look great.

Overall, I am very satisfied with the service provided by The Floor Shop and would gladly recommend them to anyone. Their price was very good too.

Approximate cost of services:
$7,500.00
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Company Response

Thank you We appreciate the review

Jennifer from Toronto
Jennifer from Toronto
3 reviews Toronto, ON
10/10

Overall amazing experience

We had our floors ruined by another flooring company and hired The Floor Shop to restore and refinish our floors. It was not an easy task but they were amazing and our floors are perfect. Peter was so great to work with, Doug is an amazing sander and handled our house with such care, Woytek and Eric were great as well and overall everyone was professional, effective communicators, managed our expectations, on time, tidy and receptive to all our questions and concerns. We couldn't be happier. They saved our floors and brought our house back to life.

Approximate cost of services:
$15,000.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Basement New Floor

Over a year ago The Floor Shop installed the Torlys Everwood product in our basement. Quote was fair, Debbie worked with us to choose the correct colour and had some great suggestions for the stairs.
It still looks brand new, very happy with the product quality.
The installer was on time and his work was amazing. We had forgotten to ask for one little thing and he found some left over in his truck and made it work. Extremely appreciated!
Highly recommend this company.

Approximate cost of services:
$10,000.00
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Company Response

Thank you

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Flooring

Job was completed quickly efficiently and according to quote. No surprises. Looks great. Wouldn't hesitate to use the Floor Shop again.

Approximate cost of services:
$4,000.00
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Private User
Private User
0 reviews Toronto, ON
10/10

Performed beyond expectations

This is the second project that The Floor Shop has done for me. I honestly cannot say enough good things about this company. Were renovating the whole house ourselves, and they were so patient, happy to move our installation date and keep the materials for us until we were ready.

Then the installation. What to say. They are magicians.
I had accidentally ordered 1/2 instead of 3/4 flooring, and as a result my prep work was not done properly. The workers were so patient with me, and assured me theyd make it work. And make it work they did! Im beyond impressed and thankful for their hard work. They worked efficiently and cleanly. They checked in with me every step to make sure I knew what was going on and confirming I was happy with the choices.

I want to shout out to one of the two gentlemen (whom Ive been told has the nickname Polish Prince). Cannot emphasize enough how much I appreciate his work!!

Approximate cost of services:
$6,000.00
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Nurfwilli in Toronto
Nurfwilli in Toronto
2 reviews Port Carling, ON
10/10

Outstanding

The crew was so excellent! On time, meticulous and final product was outstanding. Would definitely use again and recommend. Looks beautiful.

Approximate cost of services:
$36,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Great work replacing flooring in condo

The quote to replace very dark MDF flooring in my new condo anticipated at least a weeks work and several problems areas where the installers might have to cut around (not replace) old flooring. Despite a days delay due to elevator problems, Wojtek and Eric ripped out old floors, installed new engineered white oak everywhere (no cut-outs) and kept everything scrupulously clean in 4.5 days. Am very happy with the product and the work.

Approximate cost of services:
$22,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Floor Shop

Category for The Floor Shop : Floor Retailers

Mississauga Store Hours: 8am - 5:00pm Mon-Fri & 9am - 4:00pm Saturdays, 700 Dundas Street East (SE Corner Cawthra) 905-803-0050

Etobicoke Store Hours: 10am - 6:00pm Mon-Fri & 9am - 4:00pm Saturdays, 4195 Dundas Street West (Between Jane and Royal York) 416-234-0599

Toronto Store Hours: 7:30am - 5:00pm Mon-Fri & 10:00am - 5:00 pm Saturdays, (Eglinton and Brentcliffe area, beside the Home Depot) 416-421-8588

The Floor Shop has built its business on referrals. For more than 30 years we have been supplying and installing Hardwood Flooring for both home and business, THAT’S ALL WE DO. Our knowledgeable Staff can help you make the right choices for your environment based on appearance, price, and traffic.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood, Luxury Vinyl and Laminate Flooring
SERVICES
Sanding, Refinishing, Installation.
BRANDS
Vintage, Mercier, Torly's, Quick Step, Kentwood, Evoke and Superior.
STYLES
Oak, Maple, Birch, Beech, Walnut,Hickory, American Cherry, and many more.
SPECIALITIES
Convert carpet staircase to wood stairs
WEBSITE
http://www.thefloorshop.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
E-Transfer, Interac, Visa, MasterCard, American Express
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum starts at $900 plus HST
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Labour Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.