Alliance Floor Source

Carpet & Rug Retailers
1006 Magnetic Dr. Toronto ON M3J
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Alliance Floor Source
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97%

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Reviews by rating (past 12 months)
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Best of 2020 winner 9 timesBest of 2020winner 9 times

Reviews for Alliance Floor Source

Average customer rating:
9.7 10 (439 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Damaged Floor Repair

Very satisfied with the damaged floor replacement. Peter did a great job! And very nice customer service.

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Company Response

Thank you very much for the great feedback, we really appreciate it! Peter is one of our best, very detail oriented, nice to get another confirmation of his expertise.
Alliance Floor Source Inc.
416 398-0019

Leo in Toronto
Leo in Toronto
3 reviews Toronto, ON
10/10

Floor installation

Excellent customer service and the floor looks great. I ended up going with Alliance Floor Source as they were finding solutions to my problems -- a very tight deadline, creating an access for my backwater valve, uneven floor and a variety of tricky angles and door transitions. So impressed. The owner (Lehel) actually came to our home to do the initial measurements, then like clockwork the floor and underlay were delivered on another day, and then the installers came on another day and everything was done so efficiently and professionally. I would highly recommend Alliance Floor Source. They even followed up with me after the installation to ask if I was satisfied with the job before processing the final payment.

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Company Response

Thank you very much for providing a great feedback regarding our work, we really appreciate it! Nice to get the recognition from another satisfied customer!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Flooring

It was a pleasure to work with Alliance Floor Source. They were knowledgeable, patient and helpful while i was selecting my preferred floor. My small house had some challenging details to overcome and the Alliance staff worked to remedy those with great success. Their installer Joe was detail oriented and thoughtful in the installation. I was very pleased with the result!

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Company Response

Thank you very much for the nice review! Great to get the feedback from another happy customer! Enjoy the nice new flooring!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
1 review Brampton, ON
10/10

Hardwood Install

I recently had hardwood installed on my stairs and in the hallway where the bedrooms are. I highly recommend this company. I had a great customer experience. They kept me informed at all times and delivered on their promise. The Installer work efficiently and made it a smooth and easy transition for my family and I during the install. He was on time, organized and communicated with me throughout the entire process. Not to mention he cleaned his workspace at the end of each day. This is my second time using Alliance Floor Source for my flooring needs and both times I was very pleased. I give them a 10/10!

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Company Response

Thank you very much for the great review! It is our pleasure to work with great customers like you!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Flooring

Ms. Timea was very professional and assisted with all our questions regarding flooring project! Very knowledgable!

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Company Response

Thank you very much for writing the review for us, we really appreciate it!
Alliance Floor Source Inc.
416 398-0019

Lisa C in Toronto
Lisa C in Toronto
3 reviews Toronto, ON
10/10

Cork Floor

Great place to buy flooring. Timea and her husband know their stuff and were very knowledgeable with their product line. I was matching flooring that I had installed a number of years ago and they were fantastic. Love my cork flooring. Thanks Timea. Great Experience.

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Company Response

Thank you Lisa for the nice review! It is our pleasure to work with great customers like you. Enjoy the new flooring!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
Private User reviews Toronto, ON
10/10

Laminate Flooring Purchase

Tina was extremely helpful. She went above and beyond to get the delivery to me on time.

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Company Response

Thank you very much for taking the time to write the review for us! We always try our best, customer service is very important for us!
Alliance Floor Source Inc.
416 398-0019

Private User
Private User
0 reviews Toronto, ON
10/10

Entire hoodie floor renovation

Excellent costumer service ,highly recommend..
From the helping of choosing the right shades to the detailed product information.

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Company Response

We really appreciate the kind words and the recommendation! We really appreciate it!
Alliance Floor Source Inc.
416 398-0019

Ron in Toronto
Ron in Toronto
3 reviews Toronto, ON
10/10

As Advertised

I have used Alliance 3X - first to install new laminate flooring when I purchased/renovated my condo, then to fix 2 problems when I had 1) some water and tear that I wanted fixed, and 2) some flooding in unit.
On all 3 occasions, the team at Alliance were responsive, came onsite quickly to give me a quote, and delivered on both price and service.
I would recommend them to anyone. They met all their time commitments, and cleaned up after installation. Staff instore/sales, and online, and on install teams were courteous, knowledgeable and professional.

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Company Response

Thank you Ron for writing the review and for the repeat business, we really appreciate it!
Alliance Floor Source Inc.
416 398-0019

frances
frances
18 reviews Toronto, ON
10/10

Hardwood floors

We had gone to another hardwood store before going to Alliance Floor Source.

As soon as met with Timea we found her to be very welcoming. She went through the different hardwood choices and explained the difference between them. She was very helpful, knew her product and was simply amazing. We walked out knowing which hardwood flooring we would choose and felt we were in good hands.

Lehel came to our home to complete the measurements and also provided us various baseboards options. He was very professional, knowledgeable and helpful.

We couldn’t be more pleased with the work performed by Joseph, Bridget and Tom. They were very professional and completed the job seamlessly. They kept us informed as the job progressed and advised what the next step were. The work was high quality.

We are very happy with the experience from start to finish. We love our floors. Would definitely use Alliance again and refer them to our family and friends.
Silvio

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Company Response

Thank you Frances and Silvio for writing the awesome review for us! It was our pleasure to work with such great customers! We really appreciate your business and referrals!
Alliance Floor Source Inc.
416 398-0019

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Floor Source

Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers

Alliance Floor Source is a Toronto-based hardwood, laminate and carpeting specialist. We sell only top quality merchandise and offer the best brands in the industry. We offer flooring products for the "do-it-yourselfer" or we can professionally install it for you. In either case, we believe in providing only the best in products and customer service.
Selecting the appropriate flooring is an investment that will prove to be one of the smartest and most durable you'll make. As one of the most important design elements in any home or business, hardwood, laminate and cork flooring are used everywhere to give warmth, a distinguished look and a timeless beauty to any room. Whether you require a new floor or a retrofit of an existing floor in either a residential or commercial property, we will do our best to find the most suitable option for your particular needs and budget.
We have been satisfying the needs of homeowners, contractors and builders for almost 25 years. When dealing with Alliance Floor Source you will not only be satisfied with the quality of our products, but you will also love (we hope and trust) the exceptional customer service and our commitment to making your flooring project a most enjoyable experience.
With your cooperation in the after installation care and maintenance of your new floor, you will have an investment to be happy about and be satisfied with for many years to come.

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, Floor Retailers, and Basement Renovation
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click hardwood, Carpet (Broadloom), Carpet Tiles, Area Rugs, Cork flooring, Luxury Vinyl Planks or Tiles (Floating or Glued).
SERVICES
Supply and installation. Hardwood refinishing, Buff and Coat, commercial and residential
BRANDS
Torlys, Kahrs, Mercier, Kentwood, Bruce, Satin Finish, Shaw, Coronet, Beaulieu, Kraus, Model, Kronotex, Fuzion, Laurentian, Karndean, Krono, Duraceramic, Evoke, Fuzion, Satin Flooring, Mannington, Metropolitan Hardwood Floors, Elements, Evoke, Goodfellow, Armstrong, Mohawk, Wicanders, Shaw, Richmond, Adura
STYLES
solid hardwood, engineered hardwood, wire brushed hardwood, hand scrapped hardwood, silk carpet, textured carpet, commercial carpet, carpet tile
WEBSITE
http://www.alliancefloorsource.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
4
RETURN POLICY
Varies depending on product purchased. Please call us or see a representative for details.
PAYMENT METHOD
Etransfer, Interac, Visa, MasterCard, Bank Draft
LICENSES
Not required
MEMBERSHIPS
NWFA
LIABILITY INSURANCE
Yes
DIPLOMAS
Not required
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
PROJECT RATE
By quote
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on workmanship, Materials by their respective manufacturers.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.