AtlasCare

Duct Cleaning
2520 Bristol Circle Oakville ON L6H 5S1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for AtlasCare

Average customer rating:
9.6 10 (1796 reviews)

Sort by

Heather in North York
Heather in North York
6 reviews Toronto, ON
10/10

Over The Top Service!

Eric is so friendly and knowledgeable. He goes over and above and explains everything in detail so you fully understand how your furnace is running. He makes suggestions and offers cost saving alternatives.
Atlas sends the same technician, Eric, to my house every year for the annual furnace service, which I appreciate. Atlas sent a text message when Eric was on his way to my house for the appointment as well as a picture of him, which is a great safety feature, especially for clients who are not familiar with what their technician looks like. Atlas has modern clean vehicles on the road which speaks volumes about the company. They give their clients 10* service and treat their employees very well.
I have been a client of Atlas for years and will continue to give them my business.

Was this review helpful? Yes No
Company Response

Hi Heather. Thank you so much for taking the time to provide AtlasCare and our team with such an excellent review. We appreciate your loyalty.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great job as always!

A great company that provides excellent service from the initial phone call to the actual service performed in your home! Look no further than Atlas Care for all your Heating and Air Conditioning needs. They won't let you down and their prices are very reasonable.

Was this review helpful?
Company Response

Thank you very much for the wonderful review. AtlasCare takes great pride in ensuring our customers' experience is seamless from start to finish every time.

Harvey Bloomfield in Mississauga
Harvey Bloomfield in Mississauga
16 reviews Oakville, ON
10/10

Annual Check Up

Atlas service people are the best . I made the appointment a month a go and they arrive on time today. Did a complete check of the furnace and made suggestions if needed. This is part of a service contract that includes a yearly check up.

Was this review helpful?
Company Response

Hi Mr. Bloomfield. Thank you for taking the time to review AtlasCare and the work we did on your furnace. We really appreciate the great review you gave us. You're all set for winter now. If you need anything before your next annual maintenance, please give us a call.

Mary P.
Mary P.
8 reviews Toronto, ON
10/10

AC & Fireplace Annual Maintenance

I am very satisfied with Atlas Care & the Tech they sent.
I give the company an excellent recommendation. The Tech was on time and did a thorough job & left me information on the condition of my equipment.

Was this review helpful?
Company Response

Hi Mary. Thank you for the great review of Atlascare's service on your Air Conditioner and Fireplace maintenance. We are glad you like the up to date information we provide on the condition of your equipment. If there's anything we can help you with, please call us any time.

Oona
Oona
7 reviews Toronto, ON
10/10

Furnace Installation

AtlasCare always looks after us. The service and customer care they provide is outstanding. We purchased a new furnace after Rudy the sales rep came to the house and spent quite a bit of time with us explaining all the options available. Venicio and Steve the installation techs were wonderful. They showed up on time, put down floor protection and went to work. After the install, Venicio went over all the details of the new furnace. Working with AtlasCare has been stress free, all their employees are professional, knowledgeable and customer friendly.

Was this review helpful?
Company Response

Hi Oona. Thank you for the excellent rating of our work. Rudy is a treasure for sure. We're very happy that our Atlascare team was able to make the purchase and installation of your new furnace stress-free. That in itself makes our staff happy.

Brian Headland from Old Toronto
Brian Headland from Old Toronto
7 reviews Oakville, ON
10/10

Boiler tuneup and AC turndown semi annual service

This was our semi annual service check of our boiler and Spacepak AC system. Jerry performed the service and explained what he was doing and the measurements he was taking. I find all of the techs at Atlas are professionals and take excellent care of our heating and cooling systems, both systems were purchased from Atlas.

Was this review helpful?
Company Response

Hi Mr. Headland. Thank you for your wonderful review of Atlascare and for being such a loyal customer. Boiler and Spacepak service is very technical work and Jerry is extremely good at both. Have a great winter.

Andrew
Andrew
6 reviews Oakville, ON
10/10

Always a good job

Binyam did a great job at not only servicing my furnace but of keeping the fan noise to a minimum. All the Atlas technicians I’ve had over the nearly ten years I’ve been using the company have been efficient, knowledgeable and helpful.

Was this review helpful?
Company Response

Hi Andrew. Thank you for taking the time to give AtlasCare and Binyam such great reviews. His ability to cut down on fan noise shows how good he is at his craft. We are proud that he is part of the AtlasCare team. Thank you for your loyalty.

Julie Leaside
Julie Leaside
12 reviews Oakville, ON
10/10

Quick service

My furnace was not working - only a year old - they came at 9pm in the evening and the technician was professional and knowledgeable and explained things well and handled everything perfectly. Great service. I also had my new furnace and a/c put in by Atlas and they did a fast, clean, and very professional job.

Was this review helpful?
Company Response

Hi Ms. Leaside. Thank you for the great review of AtlasCare. It was our pleasure to be able to get your heat back on as quickly as possible and to install a new furnace and air conditioner for you. Thank you for your business

andrew.michelle
andrew.michelle
3 reviews Toronto, ON
10/10

Furnace and Ductwork cleaning

Lee and Hemon were polite and professional. They covered their work boots each time they came into my home (which is important when you have new floors) and they left everything spotless.
I would recommend AtlasCare without reservation.

Was this review helpful? Yes No
Company Response

Thank you for this great review of AtlasCare and our team. It was our pleasure to clean your ducts and furnace.

Vickie Venedam-Vaccaro from Scarborough
Vickie Venedam-Vaccaro from Scarborough
1 review Toronto, ON
10/10

Seasonal Maintenance of Humidifier

Lyndon arrived within the allocated time frame. He provided excellent service - professional, polite and friendly. Lyndon did exactly what was scheduled to be done - an annual cleaning and maintenance of the humidifier.

I appreciate the excellent service I have received from Atlas Care over the years. I like the way they send emails to update you on the technician's arrival time and also a forum to provide feedback. Thank you

Was this review helpful? Yes No
Company Response

Thank you very much for the great review of AtlasCare and Lyndon related to the seasonal maintenance of your humidifier. We want your customer experience to always be seamless for you and excellent. Thank you for your loyalty to AtlasCare.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

If you’re visiting this site to write a review, AtlasCare invites you to submit a picture with your review. To thank you for your time, AtlasCare will donate $5 to Community Living Ontario (see below for what this charity does).

If you’re making changes to your home, consider adding AtlasCare to your next HomeStars project by clicking the green button under “Write a Review!”

* * *

AtlasCare Heating + Cooling the only ISO-certified residential heating and air conditioning contractor in Canada. For more than 80 years, they’ve provided customers with the best products, the best installations and the best after-sales support.

Because of their record of excellence in customer service, AtlasCare has won the HomeStars award for Best Heating + Cooling Contractor in Hamilton for 2011 and 2012.

AtlasCare knows that no two homes are alike. That’s why they design fully customized heating and air conditioning solutions for every customer who is a part of their customer family. This means the solution they recommend will be a perfect match for your needs and budget.

Whether you live in a heritage home, a home that’s 10 to 20 years old, or a newly built home, you can trust AtlasCare to develop a heating and cooling solution perfect for you.

* * *

You can find out more about AtlasCare by:
Visiting their website: http://atlascare.ca/about-us/homestars.aspx;
See all their videos, here: http://www.atlascare.ca/about-us/our-videos.aspx;
Visiting their LinkedIn Company page, here: http://www.linkedin.com/company/atlascare;
Or calling them by clicking the “Telephone” button at the top of the page.

Other things you should know about AtlasCare:

* They invest thousands of dollars every year in training their employees and making sure they are up to date on the latest heating and cooling technology.

* They have a long history of supporting their community, including providing winter coats for the area’s homeless and raising money for worthy charities like the MS Society of Mississauga.

* They are donating $5 to Community Living Ontario for every review customers write. Community Living Ontario is a non-profit organization that helps ensure people with intellectual disabilities are included in all aspects of community life.

Make sure to include a picture with your review if you have one!

* * *

Don’t forget to add AtlasCare to your next HomeStars project by clicking the green “My Project” button under “Write a Review.”
The “My Project” feature allows homeowners who are shopping for contractors to build a list directly on Homestars and then contact them all at once.

CATEGORIES
Duct Cleaning and Heating & Air Conditioning
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators,
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans
BRANDS
York, AtlasCare, SpacePak, Fujitsu, LG, Weil-McLain, Triangle Tube, vanEE, General Aire, ecobee. We also service Amana, American Standard, Arcoaire, Armstrong, Bryant, Carrier, Coleman, DMO Industries, Evcon, Fedders, Friedrich, GE, Gibson, Goodman, Heil, Janitrol, Keeprite, Clare, Kenmore, Lennox, Luxaire, Maytag, Payne, Rheem, Ruud, Sanyo, Sears, SpacePak, Tempstar, Unico, Weatherking, and more!
WEBSITE
http://www.atlascare.ca/about-us/homestars.aspx
YEAR ESTABLISHED
1932
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
ISO 9001-2008 certified, Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, and Oakville Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.