Atlas Care

Duct Cleaning
2520 Bristol Circle Oakville ON L6H 5S1
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92%

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Reviews by rating (past 12 months)

Reviews for Atlas Care

Average customer rating:
9.6 10 (1859 reviews)

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Michele Etobicoke
Michele Etobicoke
7 reviews Oakville, ON
10/10

FURNACE NOT WORKING PROPERLY

My furnace wasn't working on the coldest day of the year. Atlas Care came within a few hours and Jordan was very professional and explained everything that was wrong. They fixed the matter fast and efficiently .Very happy that the resolved the matter so quickly.

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Company Response

Thank you for sharing this review. We are very happy to have gotten you heat so quickly. Thank you for calling AtlasCare.

Marion, Etobicoke, Ontario
Marion, Etobicoke, Ontario
8 reviews Toronto, ON
10/10

Replace water pump on furnace

Service was impeccable. Problem identified at 7pm sunday evening and new pump ordered and installed at 10am monday. Makeshift runoff was set up for us to capture water overnight. Your service team could not have been more professional, or helpful, which is why we have been relying on Atlas for all of our heating and cooling needs for the past 20 years.

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Company Response

Thank you so much for your loyalty to AtlasCare and your great review of our team. We're glad replacing the water pump on your furnace resolved the issue.

Marlee in North york
Marlee in North york
7 reviews Toronto, ON
10/10

duct cleaning

Everything was good. The team was efficient, knowledgeable, friendly, and took care to treat my home with respect. I will use this company again. They take good care of my home. Thanks!

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Company Response

Thank you for the great review of AtlasCare duct cleaning and our team.

Jennifer
Jennifer
15 reviews Mississauga, ON
10/10

Furnace inspection and repair

Love Atlascare! I had my annual furnace inspection done by Daniel. He was on time and very efficient! He made a recommendation to have a water saver installed, which would save water and extend the life of my filters. When installing he noticed an unusual sound in the furnace, which meant that the motor was failing and recommended replacing it while I was still under warranty. (My warranty was almost over). He came back with the part and replaced it quickly! Great work! Thank you!

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Company Response

Thank you very much for the great review of AtlasCare and our team member Daniel we are extremely happy that you are happy with the furnace inspection and repair we did. Having an AtlasCare Maintenance Plan saves you $$$

Dieter Frees from Mississauga
Dieter Frees from Mississauga
6 reviews Oakville, ON
10/10

furnace shut down

Furnace shut down 6:30 PM with minus 10C outside
Called and minor repair was completed within one and a half hours
Jordan the technician called within 10 minutes diagnosed the problem
and was prompt, courteous and professional .

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Company Response

Thank you for this great review of AtlasCare and our team.

CARL WENDORF in Mississauga
CARL WENDORF in Mississauga
12 reviews Mississauga, ON
10/10

annual maintenance furnace & hrv unit

Daniel the service tech did an excellent tune up on my heating system ensuring everything was up to specifications.He explained what he had checked asked if I had any questions and cleaned & vacuumed all.
Daniel is a very good ambassador for Atlas.

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Company Response

Hi Mr. Wendorf. Thank you for your excellent review of our AtlasCare service technician, Daniel. He is great at all the furnace and HRV unit's maintenance for sure.

sharonmm
sharonmm
7 reviews Brampton, ON
10/10

Duct Cleaning

Received an e-mail advising of a sale on duct cleaning and since it had never been done in our home - went ahead and booked an appointment. From the first phone call to the finish of the service provided - everything was done with the utmost professionalism. Highly recommend Atlas Care to anyone needing any of their many services.

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Company Response

Thank you for the great review of AtlasCare and our duct cleaning team. We are glad you were able to take advantage of such a deep deal. Please check our website for ongoing promotions. www.atlascare.ca

Heather in North York
Heather in North York
6 reviews Toronto, ON
10/10

Over The Top Service!

Eric is so friendly and knowledgeable. He goes over and above and explains everything in detail so you fully understand how your furnace is running. He makes suggestions and offers cost saving alternatives.
Atlas sends the same technician, Eric, to my house every year for the annual furnace service, which I appreciate. Atlas sent a text message when Eric was on his way to my house for the appointment as well as a picture of him, which is a great safety feature, especially for clients who are not familiar with what their technician looks like. Atlas has modern clean vehicles on the road which speaks volumes about the company. They give their clients 10* service and treat their employees very well.
I have been a client of Atlas for years and will continue to give them my business.

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Company Response

Hi Heather. Thank you so much for taking the time to provide AtlasCare and our team with such an excellent review. We appreciate your loyalty.

Herman in Toronto
Herman in Toronto
2 reviews Toronto, ON
10/10

High velocity HVAC

Al came in and found a working solution to a complicated problem with my high velocity HVAC. Not only that, since this was the second diagnostic it was free. atlascare stuck to their work on satisfaction guaranteed. I will definitely be referring them to all.

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Company Response

Thank you so much for the great review of Al and the HVAC work he did as well as of AtlasCare.

Larry in Etobicoke
Larry in Etobicoke
1 review Toronto, ON
10/10

Furnace maitenance to investigate a low heat issue

  Atlas Care
905-829-1296
2630 Bristol Circle
Oakville
ON
L6H 6Z7
CANADA

The Atlas care service technician (Del) identified and fixed a problem that was causing low heat throughput on our 2-stage, high efficiency furnace. He persisted in checking out numerous potential issues until he found the source of the problem and fixed it. He focused on finding and fixing the problem, not just doing a quick look and recommending trying new parts, or replacing the furnace. He also suggested some other improvements that we could make (now or later) to provide better efficiency. Through the whole process he was very professional, courteous and friendly.

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Company Response

Thank you for the great review of AtlasCare and Del regarding your furnace issue.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Atlas Care

If you’re visiting this site to write a review, AtlasCare invites you to submit a picture with your review. To thank you for your time, AtlasCare will donate $5 to Community Living Ontario (see below for what this charity does).

If you’re making changes to your home, consider adding AtlasCare to your next HomeStars project by clicking the green button under “Write a Review!”

* * *

AtlasCare Heating + Cooling the only ISO-certified residential heating and air conditioning contractor in Canada. For more than 80 years, they’ve provided customers with the best products, the best installations and the best after-sales support.

Because of their record of excellence in customer service, AtlasCare has won the HomeStars award for Best Heating + Cooling Contractor in Hamilton for 2011 and 2012.

AtlasCare knows that no two homes are alike. That’s why they design fully customized heating and air conditioning solutions for every customer who is a part of their customer family. This means the solution they recommend will be a perfect match for your needs and budget.

Whether you live in a heritage home, a home that’s 10 to 20 years old, or a newly built home, you can trust AtlasCare to develop a heating and cooling solution perfect for you.

* * *

You can find out more about AtlasCare by:
Visiting their website: http://atlascare.ca/about-us/homestars.aspx;
See all their videos, here: http://www.atlascare.ca/about-us/our-videos.aspx;
Visiting their LinkedIn Company page, here: http://www.linkedin.com/company/atlascare;
Or calling them by clicking the “Telephone” button at the top of the page.

Other things you should know about AtlasCare:

* They invest thousands of dollars every year in training their employees and making sure they are up to date on the latest heating and cooling technology.

* They have a long history of supporting their community, including providing winter coats for the area’s homeless and raising money for worthy charities like the MS Society of Mississauga.

* They are donating $5 to Community Living Ontario for every review customers write. Community Living Ontario is a non-profit organization that helps ensure people with intellectual disabilities are included in all aspects of community life.

Make sure to include a picture with your review if you have one!

* * *

Don’t forget to add AtlasCare to your next HomeStars project by clicking the green “My Project” button under “Write a Review.”
The “My Project” feature allows homeowners who are shopping for contractors to build a list directly on Homestars and then contact them all at once.

CATEGORIES
Duct Cleaning and Heating & Air Conditioning
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators,
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans
BRANDS
York, AtlasCare, SpacePak, Fujitsu, LG, Weil-McLain, Triangle Tube, vanEE, General Aire, ecobee. We also service Amana, American Standard, Arcoaire, Armstrong, Bryant, Carrier, Coleman, DMO Industries, Evcon, Fedders, Friedrich, GE, Gibson, Goodman, Heil, Janitrol, Keeprite, Clare, Kenmore, Lennox, Luxaire, Maytag, Payne, Rheem, Ruud, Sanyo, Sears, SpacePak, Tempstar, Unico, Weatherking, and more!
WEBSITE
http://www.atlascare.ca/about-us/homestars.aspx
YEAR ESTABLISHED
1932
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
ISO 9001-2008 certified, Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, and Oakville Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.