AtlasCare

Heating & Air Conditioning
Oakville ON L6H 5V9
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Reviews for AtlasCare

Average customer rating:
9.5 10 (2351 reviews)

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Joan in Toronto
Joan in Toronto
8 reviews York, ON
10/10

Atlas care provides great service

Because we have an annual service plan, the cost of a new ignitor and labour for our boiler system is covered. Though we would have preferred that our technician was available earlier and that the window for technician was less than 4 hrs., Nasir the technician, was courteous, professional and instilled us with confidence that he was doing a very good job.

Approximate cost of services:
$10.00
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Company Response

Thank you!

Mark Stoiko from Toronto
Mark Stoiko from Toronto
3 reviews Etobicoke, ON
10/10

HVAC maintenance

Anthony is very knowledgeable and provides excellent HVAC service. We appreciate the continuity of his service

Approximate cost of services:
$150.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Duct cleaning and furnace maintenance

I have been using Atlas care for over 7 years, and they are always professional and do good work. I would highly recommend them for all HVAC work.

Approximate cost of services:
$900.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Private User
Private User
2 reviews Oakville, ON
10/10

Supply line replacement

Punctual, efficient, knowledgeable, very well presented. Highly recommended. Would use again for plumbing, called with water leak emergency on a Sunday they were at my house within the hour.

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing and putting your trust in us - we appreciate your business!

Paul Tichauer in Toronto
Paul Tichauer in Toronto
3 reviews Old Toronto, ON
1/10

Tankless Hotwater Heater

I bought a Navien tankless water heater #NPE-210A2. The salesperson assured us that with this model we would have hot water right away because there is a buffer tank and recirculation pump is included on the A model as compared to the S model. So far I have been unable to confirm that the buffer tank and recirculation pump has been included. I am finding it very difficult to speak with someone at Atlas Care who handles the installation and service of these units. I am not at all happy!

Approximate cost of services:
$5,650.00
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Company Response

We appreciate your feedback and want to make this right. We will reach out to you directly to discuss your concerns. In the meantime, if you have anything else to discuss, please call us at (647) 493-6223. Thank you!

Al
Al
6 reviews Markham, ON
10/10

Excellent work.

Arrived on time. Laid out carpet before work commencement. Completed on time. Excellent service overall.

Approximate cost of services:
$1,000.00
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John from North Toronto-2435
John from North Toronto-2435
16 reviews Old Toronto, ON
10/10

Pre-Season Check

I pay a fee for a seasonal check of both my air conditioning unit and my hot water radiator boiler. The boiler as recently checked and was pronounced in good order. The technician arrived within the arranged time and thoroughly checked the boiler function and then bled the radiators. I am pleased this was a thorough check and I am happy to pay for this service annually.

Approximate cost of services:
$45.00
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Private User
Private User
Private User reviews North York, ON
10/10

Assessment of furnace problem

Excellent service. Honest and detailed. Highly recommend Del for his service. He was timely and efficient and detailed in his explanation.

Approximate cost of services:
$360.00
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MK in Oakville
MK in Oakville
2 reviews Mississauga, ON
10/10

Excellent consistent service

Consistent & timely post install service & care for over 2 decades! Much appreciated & valued.

Approximate cost of services:
$80.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Etobicoke, ON
2/10

Seasonal service is always late - halfway through the heating/ cooling seasons

We have been AtlasCare customers since 1997. Company has been sold and they are unable to provide pre-season maintenance checks At the start of the season. On Oct 8 they are booking for Xmas !
What good is a standing maintenance plan when they can't book you in August for the start of heating season.
Take some initiative Atlas and pre-book your repeat customers instead of an October email blast asking everyone to call in at once. This is doing whats best for Atlas instead.

Approximate cost of services:
$400.00
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Company Response

Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you've experienced. Unfortunately, we could not locate your details in our system based on your username. Could you please provide additional information, such as the service date or appointment name?

Feel free to contact our Operations Manager at (647) 493-6223. We're here to help and look forward to resolving this matter promptly.

Thank you for your understanding.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

Welcome to AtlasCare, a family-run business that has been serving the Greater Toronto Area since 1932. With 88 years of experience, we provide top-notch HVAC and plumbing services, ensuring your home is comfortable and safe.

At AtlasCare, our services cover everything from furnace repair and air conditioner service to water heater maintenance and smart thermostat installations. Additionally, we offer expert plumbing solutions, including drain clearing. With AtlasCare, you have access to a complete range of HVAC and plumbing services customized to fit your needs.

We adhere to strict safety protocols, including disinfecting our equipment, practicing enhanced hygiene, wearing protective gear, and facilitating contactless interactions. This allows us to offer essential services while prioritizing the well-being of our customers and team members.

We're proud to have earned numerous awards for our commitment to quality and customer satisfaction, including the HomeStars Best of 2020 Award and the 2020 Consumer Choice Award for Air Conditioning and Heating Contractors in the Greater Toronto Area.

As your dependable local partner, AtlasCare is always ready to assist you—24/7. Whether it's a routine maintenance check or an emergency repair, we're here to ensure your home systems are functioning perfectly.

Join the AtlasCare family today and experience the peace of mind that comes from our award-winning service. Contact us anytime to schedule a service or to learn more about how we can enhance the comfort and safety of your home!

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans; Plumbing Solutions and Emergency Service, Sump Pumps, Toilet, Sink and Faucet Repair and Replacement, Drain Clearing, Waterproofing, Water Purification, Clog Clearing, and more!
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://atlascare.ca/
YEAR ESTABLISHED
1932
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, Oakville Chamber of Commerce, Nexstar Network, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.