We noticed discoloration of our ceiling in the main floor that has a washroom right above. Came across WaterWorks who sent Michael over to inspect it at a very nominal charge. The issue was first suspected to be with the gasket but after replacing it, the leak continued. The issue was later identified to be with the flange and not the gasket. The leak was fixed after the flange was changed. Initially Michael said it would be a charge for the gasket change + the flange change, but he was kind enough to waive off the cost for gasket change.
Michael was very friendly guy and I would recommend his service for plumbing.
If you can consider waiving off the initial cost (that you charge to visit the place) when the work is actually being done, it would help :). Nevertheless, it was a job that was done well.
- Company Response
Hi Prashant, thank you for taking the time to review us here on Homestars.We appreciate it. Glad we were able to find the leak and repair it for you. Looking forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.