WaterWorks Plumbing And Drains, Inc.

Waterproofing
647-951-7778
Write a Review
Write a Review
Website
HomeStars
Drain Services
WaterWorks Plumbing And Drains, Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for WaterWorks Plumbing And Drains, Inc.

Average customer rating:
9.7 10 (1957 reviews)

Sort by

Zack Dawood
Zack Dawood
6 reviews Mississauga, ON
10/10

Washroom Toilet Seat Replacement and Shut off Valve Installation

Called WaterWorks Plumbing to install new Toilet complete set, the current toilet flush was leaking due to rusted bolts and damage. Michael Yuffa and team came in on time to provide estimate. Once i agreed with the estimate, they immediately started the work and finished in less than an hour. The job was done very clean to the perfection. Michael also explained which part is replaced and why with all the details.

Was this review helpful?
Company Response

Hi Zack, thank you for the great review. It was a pleasure working with you and glad we were able to take care of the repairs. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

Elisa from Toronto
Elisa from Toronto
28 reviews Toronto, ON
10/10

Low Water Pressure

I have used Waterworks several times now and am completely satisfied with them. Especially, with their ability to accurately assess the cause of any issue that may arise. Recently, one of my tenants complained of low water pressure in the shower. Michael tried the least expensive approach first and figured it was the single control faucet valve. The part was a special order so he had to come back. The part took a couple of weeks to come in, but Natasha made sure to call and keep me updated as to what was going on.( so I could keep my tenants updated as well) He replaced the part quickly and even fixed a towel bar in the bathroom that had come loose, with ease. Natasha, as always, followed up to make sure everything went well. Michael is a master plumber and I trust him completely. I know that I can count on him to give me an honest and reasonable price, every, time. I highly recommend Waterworks for any plumbing issues. They're the best!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Elisa, thank you for the wonderful review and your continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael, Natasha and The Waterworks Team.

Natalia
Natalia
6 reviews Toronto, ON
6/10

Solid service but expensive

I had used Waterworks a few times and their service was prompt and efficient. However, the last 2 quotes I received seemed overly high. In particular, they were quoting $1400 for a new shower system so I ended up getting multiple quotes and found another plumber who would do it for half the price. That being said, plumbing work is expensive and reliable service is hard to find. As a result, despite the prices, you can be assured that Waterworks service is responsive and reliable.

Review has 1 previous version
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Natalia, thank you for your review. Our prices are much in line with the better quality service providers and as far as the independents are cheaper, their responsiveness and warranty are not always as fort coming. We are always here to help you should you need us.
Thank you!
Michael Yuffa, Natasha and The Waterworks Team.
416-489-0000.
info@WaterWorksCanada.com

Nancy in North  York
Nancy in North York
16 reviews Toronto, ON
10/10

Faucet replacement for exterior pipe

The company worked hard to rectify an old seized value and replace it with a new valve and small section of pipe leading to the exterior wall. Mr. Yuffa did the job personally and demonstrated that he obviously thoroughly knows what he is doing and tries hard to satisfy his customers. In about an hour and a half, the job was completed with skill, expertise and efficiency and we are certainly pleased now that we will be able to close the valve and the water supply to the outside from our laundry room with ease and confidence. Waterworks has a thorough understanding and knowledge of all plumbing issues and can be called upon to manage any plumbing situation that may arise.

Review has 1 previous version
Was this review helpful?
Company Response

Dear Nancy, thank you for the great review. It was a pleasure working with you and glad we were able to get the job done for you. We are a phone call away should you need us in the future.
Thank you.
Michael Yuffa

Private User
Private User
Private User reviews Bathurst, NB
10/10

plumbing services

When me and my husband left our home for a long vacation , we found a problem with our water pipes when we came back. My daughter recommended this company. Mark was sent to fix the problem. He was efficient and very nice . He worked with enthusiasm and came next day just on time . Although we found it costed us a lot but we are happy with the results .

Was this review helpful? Yes No
cdan77
cdan77
1 review Toronto, ON
10/10

Replacing water meter

Michael was very professional in his work ethic and easily completed the task of replacing our water meter. He was transparent about the pricing. He arrived right on time and the work was completed in a timely manner. He also ensured his availability to assist with any follow-up or future issues. Would definitely recommend!

Was this review helpful?
Company Response

Hi Cdan77, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

danielkilberg
danielkilberg
1 review Toronto, ON
10/10

Toilet repair

I had called my building management office left message not Hurd back yet and work has been already done. Michael was very nice and professional fixed the problem in no time and now I'm good to go Thanks Michael.

Was this review helpful?
Company Response

Hi Daniel, thank you for the great review. Glad we were able to take care of the repairs for you. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

Dave i.
Dave i.
1 review Burlington, ON
10/10

Leaky drain pipe in stack.

Michael discusses the problem with me and was able to find the leak rather quickly. He did not have the replacement part on the truck but that was because it was a less frequently required item.
He contacted the shop and confirmed when he would have the parts available. We made a follow up appointment before he left.
Michael came as scheduled and completed the repair in a timely fashion. We ran water through the repair and there no leaks.
Mission accomplished quickly and neatly.

Was this review helpful?
Company Response

Hi Dave,thank you for the great review. It was a pleasure working with you and we look forwarding to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

Brooke from Toronto
Brooke from Toronto
2 reviews Toronto, ON
10/10

Installed pressure reducing valve and expansion tank

Excellent experience! While on site doing a few others jobs for us, Marc noticed that our water pressure seemed incredibly high. He measured it to confirm. He explained how this could damage our appliances and cause other problems down the road. He provided a quote for a pressure reducing valve and expansion tank on the spot, and I was able to book him to return the very next day. He installed the valve and tank, explained how they worked and how we should check the tank yearly. We were grateful to get this work done before we moved into our new home. Thank you, Marc!

Was this review helpful?
Company Response

Hi Brooke, thank you for the great review. It was a pleasure working with you. We are a phone call away should you need us in the future. Thank you from Marc and The Waterworks Team.

Satisfied c.
Satisfied c.
1 review Toronto, ON
10/10

Toilet tank replacement of parts

The plumber was very friendly and knowledgeable. He offered many options for the repair. I’m very satisfied with the service.

Was this review helpful?
Company Response

Hi Satisfied C, thank you for the great review. Glad to hear you are satisfied with our service. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about WaterWorks Plumbing And Drains, Inc.

WaterWorks Plumbing and Drains, Inc.
A plumbing company is only as good as its reputation, which is why we stake everything on ours. We’re not typical, and we don’t just throw words around to impress you. When we say expertise, affordability and satisfaction, we mean it. Ever heard of a 101% satisfaction guarantee? That’s what we offer. So what’s the extra one percent? It’s everything that makes us unique. We aren’t just plumbers. We are home comfort specialists, dedicated to solving the problems that cause you constant headaches. We have over 19 years of committed service to the Greater Toronto area and know what it takes get the job done right in the most cost effective way possible. We live in your neighborhood and understand your needs. Being family-owned and operated keeps us grounded and accountable. To earn your trust, we fix the problem the first time – always leaving your home better, cleaner and safer than it was before.We take a high-quality, no pressure approach to all of our jobs, including:
• Solving High Water Bills
• Low water pressure
• Household Leaks
• Water line repair
• Basement Waterproofing &Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage & Sump Pumps
• Drain Cleaning & Repairs If Needed
• Back Up Electric Generators
• Water Quality & Filtration
• Water Conservation
Plumbing Drain Rooter Problems
Blocked or clogged drains
dripping faucets
leaky faucets & pipes
hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc
Home Pre-Purchase Inspections
new faucets, sinks, toilets, tubs
blocked toilets
drain odors
frozen pipes, pipe thawing
water purifiers/filtration
toilet problems
remodeling & renovations
under cabinet leaks
toilets that keep running
sewer problems
laundry room sinks & drains
drain & sewage rootering
radiator repairs
flood damage
flood prevention

The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Waterproofing, Drainage Contractors, Plumbing, Drain Services, and Fire & Water Damage Restoration
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We provide best solutions for: Plumbing Drain Rooter Problems Blocked or clogged drains dripping faucets leaky faucets & pipes hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc Home Pre-Purchase Inspections new faucets, sinks, toilets, tubs blocked toilets drain odors frozen pipes, pipe thawing water purifiers/filtration toilet problems remodeling & renovations under cabinet leaks toilets that keep running sewer problems laundry room sinks & drains drain & sewage rootering radiator repairs flood damage flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets,toilets,fixtures and water filtration systems.
WEBSITE
http://www.WaterWorksCanada.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
3
RETURN POLICY
You're happy or you don't pay!
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$39.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.