WaterWorks Plumbing and Drains, Inc.

Drain Services
1212 the queensway ave toronto ON m8z1r8
HomeStars  >  Drain Services in North York  >  WaterWorks Plumbing and Drains, Inc.
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92%
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Reviews by rating (past 12 months)
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Reviews for WaterWorks Plumbing and Drains, Inc.

Average customer rating:
9.7 10 (1855 reviews)

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Private User
1 review Toronto, ON
6/10

I really liked the plumber who showed up. He took the time to look at other plumbing than what I called for. He explained things to me, was patient, courteous, professional. All the same, I wouldn’t rehire this company. It costed $385 to replace the cartridge in my tub faucet. Guess they have a lot of overhead to pay for. I chose this company because they have the most high ratings. I didn’t realize it came with such a hefty price tag.

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Company Response

Dear Verified Private User.
thank you for your business and taking the time to review us.
I respectfully disagree with your opinion.
You would find that our pricing is very much in line with the quality service providers herein in the GTA.
We show up on time and are honest,respectful and provide the correct service options needed.
We've been around longer than most companies and plan on serving you well into the future.
Also you might know that we are very generous with our warranties, stated in our testamonials.
We even fix stuff outside of warranty if a part fails. Nobody else does that. I welcome serving you anytime in the future although I'm not sure who you are.
Thanks Again!
Michael Yuffa and Team
Water Works Plumbing
416.483.1113

Paul & Elsie, Woodbridge, ON
13 reviews Vaughan, ON
10/10

A stubborn kitchen sink would not respond to any of my own attempts to fix it so I brought in the professionals. I was impressed with WaterWorks from the 1st call where Natasha confirmed the available appointment and process. The morning of the appointment she contacted me again to confirm Aaron was on his way and forwarded his photo for confirmation. Aaron arrived and was clean, professional, listened to my issue and explained the steps he was going to follow with the associated quote for the work. An hour later the sink was flowing again, faster than ever before. Aaron cleaned up the job, completed the paperwork and confirmed that everything was completed to my satisfaction before leaving. Within 30 minutes I received a follow-up email from WaterWorks asking if there was anything else required. Great experience from beginning to finish.

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Company Response

Hi Paul and Elise, thank you for the great review. Glad we were able to get your drain flowing. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Aaron, Natasha and The Waterworks Team.

Private User
1 review Toronto, ON
10/10

Aaron arrived promptly, assessed the problem with a quote and cleaned up the work area. Also recommended the city needs to review /repair their section of drain. Very satisfied with work. Would use again if I need them.

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Company Response

Hi Private User, thank you for the great review.Glad to hear you were very satisfied with the work. We are a phone call away should you need us in the future. Thank you from Aaron and The Waterworks Team.

ghamilto
4 reviews Toronto, ON
10/10

The team was extremly professional, fast and knowledgable. One of the best experiences that I have ever had with a water company.

I would recommend them for any job you have.

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Company Response

Hi Ghamilto, thank you for the great review and recommendation. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

Nancy in North  York
14 reviews Toronto, ON
10/10

Arriving home from vacation, we turned the water back on and went shopping. Upon returning home, we noticed water coming out of the garage from a leaking hose faucet. Why did this happen on Super Bowl Sunday, when we'd have to pay someone so much overtime to get this leak stopped? I remembered my friend using Waterworks and raving about them, so I called and explained the situation and asked if they could delay until Monday to avoid overtime charges. Aaron called back within a few hours and told us they don't have overtime charges and within an hour he was at our home repairing the broken pipe faucet and valve. Aaron was completely professional, courteous. knowledgeable and honest. We showed him another plumbing situation that will need correcting in the spring, and he gave us a fair estimate for that, too. I highly recommend Aaron and Waterworks Plumbing, as they can be trusted for their integrity.

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Company Response

Hi Nancy, thank you for the awesome review and recommendation. Glad we were able to help on Super Bowl Sunday. We are a phone call away should you need us in the future. Thank you from Aaron and The Waterworks Team.

Paul from East York
9 reviews Toronto, ON
10/10

Waterworks responded quickly to my request for help. Water leaking from bathtub overflow down through ceiling below. Came on time. Fixed the problem. Polite, friendly, efficient. I would recommend Waterworks.

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Company Response

Hi Paul, thank you for the great review. It was a pleasure working with you and glad we were able to help with your bathtub repairs. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

Alex
5 reviews Toronto, ON
9/10

From the initial phone call this was a positive experience. Aaron was professional and quick to find the source of a leak in our ceiling which we dealt with on the spot. Will definitely contact them again when we go through with our full bathroom renovation

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Company Response

Hi Alex, thank you for the great review. Glad we were able to help and happy to hear you had a positive experience with us. We are a phone call away should you need us in the future. Thank you from Aaron and The Waterworks Team.

Private User
1 review Toronto, ON
10/10

Aaron came to our home to take a look at our sump pump and to possibly install and faucet. He suggested that we should install a sump pump and back up pump but the faucet was not a priority. I appreciated his honestly and care for our home.

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Company Response

Hi Private user, thank you for the great review, we appreciate it. It was a pleasure working with you and we do look forward to working with you in the future should you need us. Thank you from Aaron and The Waterworks Team.

Private User
1 review Toronto, ON
10/10

We had a mystery leak that I suspected might be a cracked stack (we live in a 100-year-old house). I found Water Works on Homestars and they are great. Clearly communicated when they would arrive, and Aaron (the plumber) gave me a quick call before the appointment to let me know he'd arrive in an hour. He was very patient in explaining possible sources and answering my questions. We've been trying to wring every bit of time from our old bathroom upstairs, and now it seems like the time has come for a reno, but Aaron was great in helping us arrive at that decision. We'll be going with Water Works for any plumbing needs in the future.

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Company Response

Hi Private user, thank you for the great review. Glad we were able to help and to hear you will be using us in the future. We are a phone call away should you need us. Thank you from Aaron and The Waterworks Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about WaterWorks Plumbing and Drains, Inc.

WaterWorks Plumbing and Drains, Inc.
A plumbing company is only as good as its reputation, which is why we stake everything on ours. We’re not typical, and we don’t just throw words around to impress you. When we say expertise, affordability and satisfaction, we mean it. Ever heard of a 101% satisfaction guarantee? That’s what we offer. So what’s the extra one percent? It’s everything that makes us unique. We aren’t just plumbers. We are home comfort specialists, dedicated to solving the problems that cause you constant headaches. We have over 19 years of committed service to the Greater Toronto area and know what it takes get the job done right in the most cost effective way possible. We live in your neighborhood and understand your needs. Being family-owned and operated keeps us grounded and accountable. To earn your trust, we fix the problem the first time – always leaving your home better, cleaner and safer than it was before.We take a high-quality, no pressure approach to all of our jobs, including:
• Solving High Water Bills
• Low water pressure
• Household Leaks
• Water line repair
• Basement Waterproofing &Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage & Sump Pumps
• Drain Cleaning & Repairs If Needed
• Back Up Electric Generators
• Water Quality & Filtration
• Water Conservation
Plumbing Drain Rooter Problems
Blocked or clogged drains
dripping faucets
leaky faucets & pipes
hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc
Home Pre-Purchase Inspections
new faucets, sinks, toilets, tubs
blocked toilets
drain odors
frozen pipes, pipe thawing
water purifiers/filtration
toilet problems
remodeling & renovations
under cabinet leaks
toilets that keep running
sewer problems
laundry room sinks & drains
drain & sewage rootering
radiator repairs

The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Drain Services, Waterproofing, Drainage Contractors, and Plumbing
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We provide best solutions for: Plumbing Drain Rooter Problems Blocked or clogged drains dripping faucets leaky faucets & pipes hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc Home Pre-Purchase Inspections new faucets, sinks, toilets, tubs blocked toilets drain odors frozen pipes, pipe thawing water purifiers/filtration toilet problems remodeling & renovations under cabinet leaks toilets that keep running sewer problems laundry room sinks & drains drain & sewage rootering radiator repairs ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets,toilets,fixtures and water filtration systems.
WEBSITE
http://www.WaterWorksCanada.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
3
RETURN POLICY
You're happy or you don't pay!
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$39.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
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