Waterworks Plumbing & Drains

Plumbing
Toronto ON M8Z 1R8
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Waterworks Plumbing & Drains
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96%

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Reviews for Waterworks Plumbing & Drains

Average customer rating:
9.6 10 (2180 reviews)

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brunning in Toronto
brunning in Toronto
2 reviews North York, ON
10/10

Leak discovery and repair

Ethan did a great job of finding and resolving our leak which required removing drywall, identifying the issue and repairing it in one visit. Very satisfied.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for the great review! It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future.
Looking forward to continue to working with you.

Jessica  in Toronto
Jessica in Toronto
4 reviews Old Toronto, ON
0/10

Unreasonable quote for service that was unnecessary

Told me my faucet was broken and I needed a new one. Proceeded to try sell me a faucet and quoted me $800 to replace it. Just take out old faucet and replace it with a new one. That's it. I mentioned it was steep for just replacing a faucet and was told that it was a competitive price.

Another company came and merely tightened some connections on my existing faucet and let me know I didn't need to replace the faucet after all. The technician from Waterworks didn't even look to establish that there was an easy fix.

Totally wasted my time and I even ordered a new faucet based on their recommendation which I will now return.

Very disappointed with the level of service and trying to upsell necessary items.

Approximate cost of services:
$50.00
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Company Response

Hi Jessica, Thank you for sharing your feedback. We always aim to provide our customers with thorough and precise service. Our technician assessed your faucet and believed replacement was the best solution for a long-term fix. We understand your handy man found a different/easy approach, and we respect their opinion.

If you have any further concerns or need additional assistance, feel free to reach out to us directly.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Basement faucet and pipes replacement

We had a very good experience with Waterworks from our first callback from Rupinder to the excellent work of Michael who replaced our basement sink faucet and leaking pipe. Bravo!

Approximate cost of services:
$1,750.00
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Company Response

Thank you so much for your kind words! We're thrilled to hear that Michael provided you excellent work throughout the process. Ensuring our customers feel confident and informed is a top priority for us. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again!

AndyK
AndyK
7 reviews Old Toronto, ON
8/10

Replaced bathroom sink faucet

Ethan arrived and found the problem of the leak under the sink at my condo. He recommended a new faucet which he had on hand in his truck. He worked efficiently and was very pleasant to deal with. He certainly understood how the installation worked and the best way to fix it.
The only downside was that I found the solution expensive compared to other plumbers I had dealt with. A $900 charge to supply a faucet worth $250 with less than two hours work seemed excessive. Ethan was there and ready to fix my leaky faucet on the spot so I agreed to the price rather than look for someone else to do the work at the time I got the quote.

Approximate cost of services:
$920.00
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Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services. We have chosen to focus on the quality of our product and service including: 24/7 rapid response, fully licensed and insured, with exceptional knowledge and experience to find the best solution for your problem.

Private User
Private User
Private User reviews Etobicoke, ON
8/10

Hose faucet replacement

Garage hose faucet not functioning correctly (won't shut the water off completely)
Technician Michael arrived as scheduled; diagnosed the issue; provided and estimate and completed the work. All done in less that an hour.
Very satisfied with Michael's approach and diligence.
Pros: quick response from my HomeStars request; complete follow up and timely appointment.
Cons: pricy! $500 for a simple quarter turn ball valve seems high;

Approximate cost of services:
$500.00
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Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services. We have chosen to focus on the quality of our product and service including: 24/7 rapid response, fully licensed and insured, with exceptional knowledge and experience to find the best solution for your problem.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Drain problem.

Michael was prompt, helpful, friendly. He offered up helpful possible alternatives to the problem we were facing.

Approximate cost of services:
$160.00
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Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services.

Debbie M
Debbie M
4 reviews Scarborough, ON
10/10

Outdoor tap repair and new toilet with installation

This is second time I have used Waterworks. Michael and Ethan are excellent plumbers. They pay attention to detail and complete the work efficiently. Rupinder, as their contact, is also very pleasant and efficient. Thank you all for your quick response to my plumbing issues, and of course, for your fantastic service!

Approximate cost of services:
$2,500.00
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Company Response

Debbie, thank you so much for the review.
I truly appreciate it and glad that you were happy with our plumbing services.

Chokey in Mississauga
Chokey in Mississauga
2 reviews Mississauga, ON
10/10

New faucet and cartridge replacement

This was my second service with Waterworks and, again, it did not disappoint. Alijah and his assistant trainee, Hashim, were efficient and courteous. Alijah is knowledgeable and competent. He always listened to me and explained accordingly. Rupinder, my first and last point of contact, has terrific customer service skills. I will continue to use this company .

Approximate cost of services:
$1,400.00
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Company Response

Thank you so much for the review.
It was our pleasure providing you with exceptional plumbing services.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Water Leak

Found and fixed the source of a water leak in the basement. Rupinder was very kind and attentive in terms of keeping me up to date with the schedule. Alinja was professional and quick in figuring out the problem and addressing it.

Approximate cost of services:
$1,100.00
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Company Response

Thank you so much for your review! Ensuring our customers feel confident and informed is a top priority for us. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again, Michael Yuffa!

Dylan
Dylan
1 review Toronto, ON
10/10

Great and prompt service

I had to replace a pipe fitting and install my new washing machine. Rupinder was great in ensuring it was fixed immediately and Ethan who was the service technician was friendly, knowledgable and very skilled and ensure everything was done to ensure it was all fixed up and explained things along the way! Great experience and would reccommend!

Approximate cost of services:
$1,300.00
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Company Response

We are very grateful for your review and thank you for taking the time to share your experience regarding repair. It is rewarding to know you were happy with the quick arrival and the quality of the repair. We value your high referral for our plumbing services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterworks Plumbing & Drains

A plumbing company is only as good as its reputation, and we are very proud of ours.

As a local family-run business we strive to provide a fast, friendly and professional service that treats each of our customers like a part of our family.

Families thrive with honesty, which is why we believe in always offering upfront pricing based on our price catalogue.

You deserve to be treated fairly and to have your plumbing problem fixed properly the first time.

Our motto is to always leave your home better, cleaner and safer than it was before.

With over 19 years of committed service to the Greater Toronto area, we've probably seen every plumbing problem there is. We often give multiple ways to solve it giving you the guidance and choice of the approach that you prefer.

It's not just a shiny reputation that we have, we stand by our work. We offer a 101% satisfaction guarantee.
So what’s the extra one percent?

It’s going the extra distance to ensure that not only is the job done right, but we also want you to be happy with our work as well.

This is our own neighbourhood and we are proud to serve it.

Waterworks is a full service plumbing company handling all size jobs, including:

• Solving High Water Bills
• Low water pressure
• Household Leaks
• Waterline repair
• Basement Waterproofing & Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage and Sump Pumps
• Drain Cleaning for drain odours & Repairs If Needed
• Back-Up Electric Generators
• Water Quality & Filtration - Water Purifiers
• Water Conservation
• Blocked or clogged drains - Drain Rooter Problems
• leaky or dripping faucets & pipes
• hot water tank problems, Tankless Water heaters NORITZ, NAVIEN, TAKAGI RINNAI etc
• Home Pre-Purchase Inspections
• New faucets, sinks, toilets, tubs
• blocked toilets or running toilets
• frozen pipes, pipe thawing
• Bathroom remodeling & renovations
• Laundry room sinks & drains
• Radiator repairs
• Flood damage & Flood prevention

With a no-high-pressure sales approach you can feel comfortable to have one of our technicians in your home.

For further reviews you can check us out here:

https://www.facebook.com/waterworkscanada/

https://www.bbb.org/ca/on/toronto/profile/sewer-cleaning/the-waterworks-plumbing-inc-0107-1130972

https://www.baeumlerapproved.ca/contractor/waterworks-canada

https://threebestrated.ca/plumbers-in-toronto-on

Michael Yuffa - Owner and Chief Plumber
The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We Provide Best Solutions For: - Plumbing Drain Rooter Problems - Drain Repairs - Waterproofing - Blocked or clogged drains - Dripping faucets - Leaky faucets & pipes - Hot water tank problems - Tankless Water heaters - Installations for new faucets, sinks, toilets, tubs, water heaters, showers etc. - blocked toilets - Frozen pipes, pipe thawing - water purifiers/filtration - Remodelling & renovations - Toilets that keep running problems - Sewage Problems - Laundry room sinks & drains - Drain & sewage rootering - Radiator repairs - Flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems.
SPECIALITIES
Our Specialties Include: - Clearing blocked drains - Hot water tank repairs and installations - Toilet repairs - Waterproofing - Clearing sewer backups - Water Filtration Systems
WEBSITE
https://waterworkscanada.com/?utm_source=homestars
YEAR ESTABLISHED
1996
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$43.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.