this is my second review for Dr. carpet. During the 3 years since my first review we have continued to use Dave and Matt for routine rug cleaning but also most recently expertly stretching a troublesome carpet and as well having them clear up a very messy and potentially expensive downstairs water damage situation, in a short time, for an extremely reasonable price. Dr. Carpet are always prompt and are not reluctant to return to conduct touch-up visits. They also always move and relocate all furniture in contrast to others in the industry. In short, if there is ever any carpet-related problem I would not consider any other company. Their level of service is worth every penny.