Making improvements to our town home prior to selling it. Was told by realtor that carpets on upper level and stairs should be replaced (keep it carpeted but lay down new 'cheap' broadloom.) We got a whack of quotes ($4-6,000 range) and the majority of installers weren't keen on working with metal stairs. One installer told us the carpets weren't in bad shape...told us to investigate getting them stretched and cleaned, which led me to Dr. Carpet. They answered my email query promptly, quoted me on a Wednesday and were able to squeeze in our cleaning on a Thursday...all at a WAY more economical cost. Carpets look great! Realtor couldn't believe it. Sold the house in a day and a half...thanks guys!