Reviews

10/10

Among the firms I approached, Len was first off the mark to come and provide an on-site estimate. I hired the firm to restore about 360 square feet of clay tile that was grimy from dirt, dog pee, and a previous finish that had mostly peeled off (first pic). His team of three did a superb job, working until 7pm in the evening. A secret sauce applied to the grout worked extremely well. Since the clay tile itself is natural, I only wanted it cleaned, nothing applied to its surface (second pic with baseboard). I had questions about the potential toxic nature of chemicals used, and Len provided all the info I needed to assure me. Highly recommended.

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Company Response

Hey Philip,

It was truly a pleasure meeting and working with you!
Thank you for your business!

- Len and Greg, TGR

10/10

With a HELP loan (Home Energy Efficiency Loan Program) from the City of Toronto, we engaged Aiad Habashi company to install 2" exterior insulation and stucco on top of that, as a part of a larger project to make our home more energy efficient. From start to finish, Aiad did an excellent job communicating with us, addressing coordination issues with the window installer, and adjusting his schedule to meet our needs. HIs team was very professional and the final result is beautiful! I can't recommend Cosmopolitan and Aiad highly enough.

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Company Response

Phil, thank you for your kind words about me and my team! The newly installed EIFS stucco will definitely increase your home's energy efficiency for years to come!

10/10

We hired Sam to fix plumbing fixtures, remodel two closets with vinyl flooring and gypsum board, install interior door "baby" gates to control pet movement, and build a cat sandbox for you know what in our backyard. He was efficient, creative, cheerful, procured all materials, and presented us with a reasonable bill. He will be coming back for sure! Even our yappy spaniel liked him! Book in advance. His reputation proceeds him!

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Company Response

Thanks Philip for your lovely review I hope to see you soon in next project.


First Review

10/10

Through Bath Emporium in Markham, we purchased double and single vanities with counters and sinks from Rock Solid. We were attracted by the quality -- dovetail drawer joinery -- and the timeless design of their Shaker line. Prices are a good deal lower than U.S. made cabinetry, and we support jobs in Ontario. We have been pleased with their products, and the firm quickly exchanged a medicine cabinet that had been scratched. Highly recommended!

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9/10

Managing our own bathroom renovation, we shopped extensively for quality bath equipment and fixtures, including whirlpool bathtub, vanities, sinks, toilets, etc. We found the best prices and a broad selection at Bath Emporium in Markham. Though we are in Riverdale, the showroom was easy to reach off the DVP. Selection and service were excellent -- though email responses were sometimes slow. Highly recommended.

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9/10

Recently, I purchased a variety of bathroom fixtures and accessories for two bathrooms we were renovating. I always received good, timely, courteous service. Sometimes email responses were slow, but they were able to speed up delivery of a shower door unit so my contractor could compete his work on time. The showroom is well stocked, and discounts on some fixtures are usually available. Highly recommended.

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10/10

Carpet Mill staff installed a carpet in our dining room and a stairwell to the basement. During installation, they found they needed to sew a border onto the stairwell so it wouldn't fray, so they took those sections back to the store and returned in several hours to finish the job. They didn't charge us extra. They did an excellent job, cleaned up, and even left us an extra pad from remainders. Highly recommended!

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Company Response

Dear Philip, it is always a pleasure to work with you! Many thanks! Ivan

10/10

David installed an antenna and digital tuner at our house in the Riverdale area of Toronto. We now receive 15 channels -- all Canadian stations, as well as NBC, ABC, CBS, and PBS from Buffalo -- free. It will take 2 years to payback the installation cost, but worth it -- reception is usually superb -- we are particularly pleased with PBS reception. There were a number of problems to solve with the installation, including intermittent audio, which turned out to be a setting on the tuner. David didn't want to be paid for coming out again to clear up the issue, but we paid anyway -- he straightened out the wiring for our surround sound audio at the same time. Knowledgeable, hard working, attentive to safety issues with the antenna (needed grounding) made him a joy to work with. High recommended.

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10/10

John Stewart and colleagues did a superb job installing a new Energy Star roof on our home. We were keen to have a new roof that would absorb less solar radiation and help with cooling the house in summer. John took us through the various Energy Star (U.S. rated) products available in the Canadian market, and we chose an economical one. He also waterproofed one of the windows on the side of the house. After the installation, a leak developed above the window. he returned himself on a weekend and made the repair -- no charge. You couldn't ask for better service.

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10/10

Antonio and colleagues did a superb job installing new kitchen lights, a new convention oven, a 240 volt outlet for a cooktop in a basement apartment, an audio coaxial cable snaked through the walls, and a new Siemens breaker panel (the one replaced was rusty and dangerous). Antonio was responsive to phone calls, emails, and always showed up on time for appointments. A real pleasure to deal with. You'll be in terrific hands with Java and pay reasonable prices!

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10/10

Re:Leaf trimmed the upper branches of a tree in a neighbour's backyard in order to let more sun into on our garden. They were prompt in arriving for the estimate and then later coming to do the trimming, gave great attention to safety -- another crew was rebuilding our neighbour's fence, and cleaned up superbly. Overall a great job and highly recommended!

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Company Response

Thank you for hiring us Philip. Your back yard will have more sunlight this year and you'll be able to grow some new plants. Enjoy and thanks again. Andrew, Rob, and Al.

2/10

Tony really impressed me on his first visit in August 2011 with his knowledge of hydronic systems and suggested ways to get two basement radiators working. He would come back in September with a low water cutoff valve to get our boiler to comply with municipal code and to get water flowing through the radiators. The first September appointment was cancelled when he got stuck at another job waiting for the city inspector to show up -- no problem -- I understood. He said he would call back the following week to rebook. He didn't call, so I called him and spoke to one of his sons, who said we would call back to reschedule, but never did. I called again -- the same thing happened. Having spent several weeks trying to book an appointment, I went with another service, as we must meet code very soon or have our gas shut off. Too bad. I liked Tony and his sons -- very affable and knowledgeable. But they seem disorganized when it comes to maintaining appointments and didn't follow-up on verbal commitments they made to this customer -- I had to keep calling them, to no avail.

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Company Response

i have to apologise for the poor response from us. At the time we were on a project that required a visit from a city inspector and on completion of the inspection, the contractor could then close up the walls. Unfortunately, we were let down twice by an inspector not showing and as inspections are given four hour time slots we "lost" a whole day for nothing and it was a situation beyond our control. The client and our G.C. were not happy to say the least and we were under immense pressure to ensure an inspection was competed as soon as possible. Due to this situation our ability to commit to an imminent date and time was not possible but this does not excuse our lack of communication to this client. This is not our normal practice with clients and once again I apologise for this lapse of professionalism. As you will see, all other reviews are very positive.