After meeting many different plumbers and contractors for our new project which involved new drains, rough in and new plumbing throughout our new custom built home. My family and I chose to go with the O'Donnells. Being a family run business enables them to ensure high quality service and workmanship. We are extremely happy with our decision. They were always on time, professional, courteous as discussed and promised. They always kept us informed of any changes. They also helped out planning the layout of our bathrooms. We were at ease knowing they were in our house no need to peer or watch over them as we felt with many of the other trades we hired. They went above and beyond our high expectations. We highly recommend Tony O'Donnell and sons for all your plumbing needs.
Ben showed up early and began the work immediately removing the gas pipe. The work area was very confined and he didn't complain about me asking him to terminate the pipe even further into the wall, making it even more difficult.
After fixing the pipe he move on to the plumbing valve that i had installed, but couldn't figure out why it continued to leak. He could have easily began replacing everything and charging me for the additional hour of work. Instead, he assessed the valve and determined that tightening it would resolve the leak.
I can assure you that this company is about their clients and returning business.
I'll definitely be calling them for my bathroom renovations and any other work i have.
Thanks again for the honesty and professionalism
Exceptional. Professional. Trustworthy. Far exceeded my expectations. VERY HIGHLY RECOMMENDED.
Prompt, timely, and high quality work at a fair price.
There is absolutely no doubt who we will call whenever we (or my family and friends) need any plumbing work - The O'Donnell Family !
It's one thing to get the work done. It's another thing to get it done right and go above any beyond the bare minimum to complete the job.
These people are not only Craftsmen - they are good and decent people.
Ben arrived at the appointed time and completed the several separate tasks as required in just over four hours - including switching out some shut-offs in two bathrooms and a kitchen, changing a faucet in a bathroom and removing and installing a replacement sink and faucet in a bathroom. The work was completed to my satisfaction and the workspace was left tidy.
I called Tony after having major problems with another plumbing outfit. The other company could not undertake the work required to install under floor heating and basically walked away from the job. Tony, on the other hand, was extremely knowledgeable and quick to respond. He hand-built a customized manifold and managed to install it in an extremely tight space. The under floor pex was correctly installed and pressure tested.
I will be using Tony again to finish the rest of my renovation.
If Homestars allowed an "11" rating - Tony O'Donnell and Sons would merit it.
We just bought a property that needs fixing up and I was going to need some professionals tradesman. Prior to calling Tony O'Donnell and Sons, I was referred to another plumber and mechanical tradesman by a kitchen installer. Who told me what great work this guy does and how inexpensive he is.
As soon as he arrived he was giving me the most horrific scenarios on how badly things could be. I only called this plumber in to perform specific tasks and I find this guy running up a huge bill for me already. Examples such as the stack needed to be replaced because it was too old, the hot water heater needed to be replaced because of a leak, the radiators needed to be replaced because they were too old. We were standing on the 2nd floor and all I wanted to do was toss this guy out the window! I was not going to stand as being treated for being ignorant because I am not!
Needless to say I got rid of him and called my wife to find someone reputable off the net and we found Tony O'Donnell and Sons on Homestars. What a pleasant gentleman. We scheduled a time and on time as promised Tony sent his son Ben who came in quietly did the work that was expected of him. He needed to relocate some pipes in the bathroom for the vanity the tub and the main pipe for the toilet. Done without problems. He capped all of the pipes that were left cut and uncapped for the radiant heaters. When I asked him about the leak in the hot-water heater Ben said its a $25.00 valve that needs replacing(which the other plumber wanted to juice me for $500.00 to replace and install a new one.) he went and got one and did the job. He restarted the hot water boiler and then bled each of the rads. Great work no attitude no push to upsell I paid in full and was so happy with the work that was done.
A few weeks later I was cutting a subfloor with a skillsaw and the pipes for a radiant heater were closer to the surface than normal I cut through one and was in a panic. I called Tony who was on another job and was a little occupied. I shut off the main water and then the boiler and then Tony came up in a heart beat repaired the broken pipe. I am absolutely amazed by the level of professionalism, honesty and friendliness, that I have experienced with Tony O'Donnell and his boys. I am happy to say that I would use Tony and his sons again for future work without question. Small Company family run, individual service, value added and Very Highly Recommended.
This is the 3nd project these gentlemen completed for me. The first was for the installation of a backflo valve, the second for the repair of floor drains. In all cases the work was performed quickly, expertly and at very competitive prices, and as a bonus by two guys with a great attitude. I will use their services again.
This is my 2nd project with these gentlemen. The first was in the neighbourhood of $1600.00
The work performed was done expertly and quickly and at a very competitive price by a father and son with a great attitude. We will use their services on future projects.