Hired their moving service 3 months ago for moving from a condo unit to a townhouse. Their customer service was very helpful and answered all my questions and the price I paid was very close to the estimate she gave me. Two guys showed up on time and carefully moved everything out of the condo and into the townhome. They were pretty careful with boxes, furnitures and items scratching the walls. The move was done in a little less than 4 hours - which was pretty good as we had lot of stuff. Highly recommend!
On two occasions in May 2018 Jia Jia staff came to assist me with my local move. They were prompt and helpful as always. I would definitely recommend their services. I have used them for almost 20 years and keep coming back because I trust them.
Thank you for your review Sally! We appreciate being your mover of choice for over 20 years! We have grown from a tiny two men and a truck company to a fleet of 10 trucks moving and storage company all because the support and trust of customers like you. We sincerely thank you and we will always strive to provide the very best service. Yours truly from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.
Great service! George, Darren and Jason arrived exactly on time on a Saturday morning, and had our 2-bed condo cleared out in no time. We had several large items of furniture that they were able to move out with ease, and they expertly disassembled and reassembled several larger or taller items of furniture quickly. Nothing was damaged, including our hardwood flooring.
Total moving time with 3 movers in one large van was less than 5 hours from start to finish from our downtown condo to Mississauga house on a Saturday. The company was also very helpful on the phone and provided some great advice prior to the moving day. Well worth every penny - could not recommend this service more!
Thank you for your glowing review Heba! We appreciate your time writing us such a detailed feedback. Our moving team always aim to provide swift and safe services, it also helps greatly that customer is prepared for the moving day. We hope you enjoy your new home! All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.
Antique silverware was stollen.
We hired this company to pack one day and move us the next. We notIced the day after moving that our expensive antique silverware was stollen. We complained to the company and nothing has been resolved. We were suspicious when the packer showed up with a backpack and advised the company about it, we are not satisfied with their response. Beware of this company. (We had used them for 6 years for at least 6 moves between our family).
Attached are photos of the boxes which each had 12 pieces of cutlery. The packer removed between 3-5 pieces from each box. My wife saw him put something in his backpack but she was not sure at that hectic moment of packing.
If anyone has advice on how to proceed with this case, please comment below. Police? Insurance? Small claims court?
Mr. Armin, we had the honor of being your family and friends' movers for years, it really saddens us to see this happen. Once we were notified, we spoke to the mover and the team multiple times. The mover insists he is innocent, but we also believe you won't falsely accuse someone. The mover is no longer working with us. We will continue being fully co-operative with you. In our 22 years of business, it's the first time this had happened. If we knew were handling the high valuable silverware in advance, we would definitely offer an appropriate level of insurance coverage, and inventory the silverware with you together to ensure everything arrives safely. We always try to make offers in goodwill, but in this unique case, even $500 won't cover the cost of 1 spoon. For ultra-luxury brands, we often have no idea of the value until we were told otherwise.
The guys were excelent. No time wasted during the work. Very fast and efficient. The price was fair and the service was perfect.
Thank you for your glowing review Grutzmacher! We appreciate your time to provide us with such a precise review. Thank you for showing your moving experience online with us! ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.
They were on time and focus on what they had to do and were quite fast and doesn't want to waste time
Thank you for your review Louie! We appreciate your business and continue support. Looking forward to work with you next time and we will do all we can to get 10 stars next time. ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.
My son had used Jia Jia twice before. He was the one who recommended Jia Jia to me. Like my son, I've had a very very good experience. I'll recommend to all my friends and family members.
Thank you so much for your kind review Rita. We are honored to be your family's mover of choice! And we will always strive to provide the very best service to our customers each and every time. Thank you for your continued support. Looking forward to work with you in the future. ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.
Jia Jia International Moving Inc. is one of the largest moving companies in Toronto. We are the first and only Canadian Chinese member of CAM (Canadian Association of Movers). We have been serving customers in the Greater Toronto Area and across North America for 17 years. We are well known for our reliable service, affordable pricing and professional movers. As the one and only moving company to display a full pricing list online, we strongly believe in service honesty and integrity.
In Chinese, "Jia Jia" means better and better. We always strive to give our customer the best moving experience. With up-to-date moving equipment, fully trained movers and competitive pricing, we are continuously improving to provide the best value for you! When you are looking for moving companies in Toronto, know you can trust Jia Jia Moving
*20+ years of experience
*Upfront pricing: Our rates are published on our website
* Canadian Mover's Association member
*A+ rating BBB member
*Free Estimation, boxes and storage
*Wide range of moving services
*Open weekends and holidays
*After hours hot line
Our Services Include:
*Knowledgeable Moving Consultant (free of charge)
*Commercial / Machinery Relocation
*Long Distance Move
*Storage: Long term, Short term and free storage for up to 3 days for Jia Jia Moving customers
*Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
*Moving Materials: Wardrobe Box, Mattress Cover, Sofa Cover, Moving Blanket, Packing Tape, Moving Gloves, Bubble Wrap, Foly foam packing sheet, Newsprint, Floor shield, Skid with Wrap Film
*Plastic Bin Rental: Eco-friendly Moving Box Rental with CheerBox