I had used Payless to move our family belongings from one house to the next. I had two weeks to move from one house to the other. I did it that way so that it would be less stressful. We agreed on a flat rate after Peter had visited.
The Good: The team consisted of 3. They were professional, had everything ready to go at the time given.
The not-so-good: They were supposed to cover the bigger furniture items so that no damage was done. We had discussed and agreed upon that a month prior to the move. The day of the move, they did not cover anything except for two-three items.
The bad: Our furniture, specifically our sofas, with leather handles were torn. Torn very badly, and now i have to get them replaced. Those sofas cost $800 a piece, and now are an eyesore in the living room.
Overall, the lesson is GET EVERYTHING in WRITING. Especially if you are planning a big move.