Reviews

10/10

Ted is the only person you need to call to do any kind if bathroom exhaust fan work. He is a master at his job. No mess no fuss. Full marks!! Keep it up Ted!!

Approximate cost of services:
$1,250.00
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10/10

I own a small property management company for non resident investors homes. Been using Green spa a few years now and very happy with their services and pricing. They responsibly do their treatments through the season helping the lawns stay healthy.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Than you Ahmed for the review and the trust you reside in our company for your property management company. We are glad you are happy with our services

10/10

I have bought for CAS since they were an online business only. Ordered another fridge for one of the properties I manage. Their customer service is great and prices are excellent. Worth doing business with!

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Called Andy and he gave me a close estimate on the phone. Booked an appointment and paid deposit based on the reviews here. 3 weeks later he called and set a date for the install. 5 days later (dealing with rain too), we had a well light centre of the house which was usually dark! We are extremely happy. Trustworthy guy as I was not home most of the day. I would use him again and suggest you do to!! His price is better than all the other quotes I received.

Approximate cost of services:
$5,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Ali, have a nice have business with you.

10/10

I manage a property in east york which got termites. I called them and they promptly came and did the treatment with a guarantee. My tenants were satisfied with the quality of work and non disturbance too.

Approximate cost of services:
$2,700.00
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Company Response

Thanks for such a great review. Customer satisfaction is our core value. We really appreciate your efforts to review us.

10/10

This was a replacement door for a property I manage in the Beaches, Luca did a great job, the tenants and landlord were very happy with the quality of work and the price. I use him for all my window and door requirements.

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Ali. It's always a pleasure to work with a gentleman like you. Thanks for your referrals.

4/10

This was the 2nd door I had installed from them in 6 months. One was at a rental property and now on my personal residence. I have also referred them to a couple of clients. Their prices are good, hence I will put up with the subpar communication, average service and grumpy installers. Went to select a door, Dave the owner did not mention at that time that the promotional windows that were included were only insulated/thermal on the 2 inch insulated door. We ordered the 1 3/8 inch door at which time he did not say the windows were not insulated on this width door. After the install we realized the windows were not double pane. Called and left 5-6 messages for Dave and an email, but did not get a response, so I went to the showroom and he said he did not recall our conversation even though I had notes on the brochure. He just said the the insulated windows only came with the 2 inch door which he had not said at our initial meeting. He offered to replace the ones which came in the door with thermal units for an extra $190, which I declined. Moral of the story is if you are going to use Adams, make sure everything is CLEARLY in writing when you discuss it with Dave at the time of booking the order. Will only refer them with extreme caution and no liability except decent price.

Approximate cost of services:
$2,190.00
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10/10

Trish was super efficient, friendly and good communicator. Every trades person should have one like her and they would all be a pleasure to deal with :-) This for for a property I manage. Roof was done in a timely manner and we are sure it will stand the test of time.

Approximate cost of services:
$7,000.00
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Company Response

Hi Ali,

Thank you for this kind review. I know managing properties you need to rely on good trades to not only do good work but also make the experience start to finish go like clockwork. Having a nice roster of roofers and trades at my fingertips helps us help everyone from homeowners to property managers and insurance adjusters streamline their projects to get them done when they need it done not when the trade has time for them.

Team fixer

10/10

Robert and his team did an excellent job, very professional in providing the quote, very professional in following up a day before and very professional in getting the job done with no mess at all. I am a realtor and property manager so will be recommending them to future clients for sure.

Approximate cost of services:
$1,050.00
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10/10

Called Danny from the Oakville Beaver, he came in on a Saturday, had the part with him, but was not the right one, so promised to come back Tuesday, got the right part fixed it and was super friendly and cost effective. Old guy with years of experience, I have already fwd his number to a friend of mine.

Approximate cost of services:
$325.00
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10/10

Was in a crunch to find a helper to freshen up my client's place with a coat of paint as they were moving out on Friday and the new tenants were moving in Saturday. Taylor responded to my ad, even though I would not expect him to do such odd last minute jobs, but he stepped up, was there early, neat, clean, professional & polite. He did a great job, no muss no fuss. I have already given his number to a couple of friends and will not hesitate promoting him to others I know.

Approximate cost of services:
$200.00
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Company Response

Thanks Ali, was a pleasure working with you and New Elegance Renovations appreciates your business and referrals.

3/10

Got my kitchen installed in March 2010. I prefer to leave reviews when things are fully completed, so hence I am writing a review now. The product is ok for the price. It's what I agreed to pay for based on what I saw and chose, but would not get the same again. It's the customer service the company needs to work on and improve. My suggestion to the President is that he can improve service quality of his business multifold by training his staff specially as it is a family run show. Its not professional in any industry to be defensive and blame customers in writing that too. If there is an issue fix it and everone is happy with a resolution. Be transparent, if repair/warranty will take 6 weeks as product is coming from Manitoba clarify that so the customer is aware. Always under promise over deliver not the other way around.

Approximate cost of services:
$16,000.00
What could this company do to improve their services?
Train sales staff in better customer service, its not professional to claim you said something when you did not and blame the customer for not recalling or not receiving an email. If there is an issue take ownership and resolve it.
Any advice to offer fellow homeowners facing a similar project?
Do your research on all suppliers in the market incl the big box stores. If you are going to use classic kitchen designs make sure you get everything in writing even during the project, so all time lines are clear and understood by both parties. Communicate via the office email address as at times appearently Darcy did not get my emails or I did not get his replies.
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10/10

just bought te house a year ago roof was 3 years old, usual shoddy job by homedepot subcontractor, when called them they said new owner no warranty, like I have been jumming on my roof after buying the home. Elvis came by in 45 minutes speant a couple of hours fixed it showed me pics and guaranteed me 5 years on the repair. super guy, efficient and good cost. will be passing on him as a referral for sure.

Approximate cost of services:
$325.00
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Company Response

thank ali means the world to me pal.

10/10

very personalized service, after the install the owner came to check everything personally to make sure there was no mess or nails left around as noticed I had toddlers and only then took the payment. he still needs to install 2 extensions after my driveway gets repaved so offered to take only 90% of the payment and balance when he finished the job 100%, this for me is excellent service. 100% go with these guys, I for sure will be telling everyone I know about them.

Approximate cost of services:
$1,000.00
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Company Response

Thank Ali, Please let us know when you done with paving, so we can connect downspout to the weeping tile.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just a quick note to say thank you for your excellent service, my items all arrived in Toronto on time and in perfect condition. Still busy getting settled in, however I have already referred a friend of mine in Calgary to your company, he will be calling/emailing you to get a contact who can provide the same professional service that you guys did. Keep up the excellent work! Sukaina and Ali Ahmed Oakville Ontario

Approximate cost of services:
$2,000.00
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