Canadian Appliance Source

Appliance Retailers
90 Ronson Drive Toronto ON M9W 1B6
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HomeStars
Appliance Retailers
Canadian Appliance Source
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87%

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Reviews by rating (past 12 months)

Reviews for Canadian Appliance Source

Average customer rating:
8.5 10 (4175 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
5/10

Dismal customer service

CAS refused to schedule my delivery in the morning. Even when I specified that any day is o.k. They were very obtuse & unfriendly.

Approximate cost of services:
$90.00
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Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

Please note that the truck has several delivery to complete during their journey and they provide you with a specific time in order to make yourself available and a link is also provided to track the delivery truck online.

In addition, your feedback has been shared with the delivery company accordingly regarding the service provided.

We sincerely apologise for the inconvenience.

Best regards,

H.A
CAS

Scott in Ottawa
Scott in Ottawa
2 reviews , ON
10/10

Great Service and Delivery

Wonderful sales service from Alex at Canadian Appliance Source. Extremely knowledgeable, professional and courteous. Met all of our needs for the purpose of purchasing a new stove. Delivery was on time and done without a hitch. Bravo!

Approximate cost of services:
$1.00
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Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new stove.

Best regards,

H.A
CAS

D Sevsek in Hamilton
D Sevsek in Hamilton
1 review Hamilton, ON
10/10

Washing machine

Great product delivered fast and on time. No issues. Hooked up as promised. Delivery people are efficient and careful.

Approximate cost of services:
$1,475.00
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Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

NickD
NickD
0 reviews Red Deer, AB
10/10

Laundry set renewal and microwave

Needed new laundry set and new microwave. Found them online and with a good discount that beat the price from other retailers.
Delivery guys where awesome. On time and fast (including old appliances removal). Happy customer!

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Product and delivery

In the store the service was excellent and the delivery was made in a week without problems

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

Private User
Private User
Private User reviews Kitchener, ON
10/10

A++++

Good interaction. So far so good
Delivery guys top form fellas, kings of the heap, cream of the crop

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

BucK from Toronto
BucK from Toronto
5 reviews Toronto, ON
9/10

Purchase & delivery of Gas Dryer

Christmas week and our 30 year old gas dryer dies . Parts not available to repair so a new one was the only option. I tried contacting a well known appliance retailer that we have used in the past and they did not return my call or email. Tried another well known retailer in Toronto with an in person visit, and after waiting 20 minutes to talk to the rep, he told us there was at least a 6 week waiting period for gas dryers. We then made a 3 minute drive to CAS who solved our problem within half an hour. Delivery in 2 days!
The only complication was the necessity to engage a third party to
disconnect and reconnect the gas. CAS could do better for their clients by offering a turn-key in house solution for gas appliance customers.

Approximate cost of services:
$1,080.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

Private User
Private User
Private User reviews Toronto, ON
10/10

Great company

Easy ordering
Quick delivery
Great prices
Huge snowstorm and I was the last call of the day, despite the snow and long day the delivery guys were friendly, professional and fast.

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

John in Grimsby
John in Grimsby
0 reviews Grimsby, ON
10/10

Fridge

Our fridge quit so they found a near identical replacement and had it delivered in 3 days

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new fridge.

Best regards,

H.A
CAS

Sarah
Sarah
5 reviews Calgary, AB
10/10

Good wholesome service

Mike asked me to supply the specific tank I had so he would have all the necessary parts on hand avoiding the return trip and extra costs. He promptly repaired my tank in a short time and I was happy with the result. I would recommend and call him again if necessary.

Approximate cost of services:
$420.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Appliance Source

With well over hundreds of household appliances shipped daily, fully stocked showroom, and a mega warehouse to keep our inventory fully stocked, we are currently one of the largest retail suppliers of household appliance throughout Canada. Our success has been built on a simple principle: take care of every customer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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