If we could, we would rate CanDo Fence more than a perfect score of 10. They have exceeded our expectations in every way.
CanDo has earned every perfect Homestar rating and customer reviews on this site. Alon's customer service is superb and second to none. He not only listens to the client, he understands and delivers. Our experience with Alon has now set the gold standard of customer service to compare and hope we receive when dealing with other vendors.
When we first met with him, he sat with us and listened to what we had in mind. He took our backyard measurements and tried to imagine what we had in mind. He sketched the deck and gave us some pointers that we didn't think of. He took into consideration all the safety issues and the city by-laws. He didn't try to over sell things we didn't need. The next day we had a complete deck plan with all the details as to what would happen next. We also wanted lights installed on our deck as well as 2 gates on both sides of our house.
Alon is such a pleasure to deal with, very professional, knowledgeable, perfectionist and very detailed. He knows his "stuff". What was planned and discussed is exactly what happened. We never received a call advising that we have a problem.
Mike was our contractor who installed our beautiful deck, lights and gates. He too is very professional, a perfectionist and very hard working. He installed our lights perfectly. We know that we now have a deck that is going to last a very long time. He did a such remarkable job that it transformed our backyard making it look completely different and inviting. We can't wait to show our friends and family.
We didn't have to worry about anything. There was never any mess and they took care of disposing the wood from the previous deck they dismantled.
Both Alon and Mike were such a pleasure to work with. We can't thank them both enough for a superb job and service provided to us. Both gave us confidence right from the beginning and we have a lot more confidence referring our friends and family knowing they will be in very good hands and be just as happy as we are.
We are definely going to have CanDo come and do more work for us in the near future.
Thanks again for everything!
Frances and Silvio