I had a service call done while at work. The two installers that came to the house could not tell my wife which product they had installed nor did they leave any information regarding it. When I called Mark to ask about it I received a very negative attitude and unprofessional response. A very funny response for a company that prides themselves on customer satisfaction and referrals.
- Company Response
Once again. Review was posted after customer was given upfront pricing, given the make of the sump pump and given a price of $450 which is a very fair price for supply and install. Homeowner called and asked for a breakdown in cost of material and labour. We gave it to him. He was upset at us making $140 for an hours work? Two men a truck, insurance, tools, WSIB etc. We have been in business for almost 20 years. This is a way of blackmailing company's that are just doing business. Homeowner should be ashamed of himself. Not unprofessional just not apologizing for earning a living.