I left a positive review for this company with a 10/10 about four years ago. So when I wanted to replace the rest of my windows, I did not even shop around, I went straight to Northview. The salesman was the same but this time he was really pushing the "awning" type windows rather than the "casement" type that I had had installed before. Foolishly, I let myself be convinced by the "professional", and I have regretted it ever since.
But the real problem was the installation. The original installer we had was polite, clean, professional. I asked for him again but apparently he had left the company. The two who came to do this install were quite the opposite. Messy, not knowledgeable, and very rushed. They did a lowsy job on the outside aluminum and the trim job that they did inside was horrible. I called them back to redo some of the windows but they never showed. I kept pushing the company only to find some trim left on my front door step one day so that I could finish the job myself.
Clearly, this company has gone in the wrong direction I will not be hiring them again to do the final group of windows I need to replace.