Reviews

10/10

Garburator stopped working, then decided to start leaking. Used the Homestars' Service Request to find some companies that do this work. Ryan from Rymill Mechanical responded to my request quickly, answered all of my questions and provided a quote. Ryan came out and replaced the unit exactly when he said he would and the cost was exactly per the quote. Great experience would not hesitate to recommend them.

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Company Response

Thank you for choosing Rymill Mechanical.Glad you are enjoying the new Garburator.Happy new year!!!!-Rymill Mechanical.

10/10

From my first meeting with SIS three years ago at the Homeshow to having two new doors installed all of my interactions with them have been professional and helpful. After a few years of waiting I was finally ready to proceed with getting new doors for my home. Kevin (sales) arrived with choices and helpful recommendations. I chose two doors from Portatec. Weeks later, Don (installation) arrived and installed the two doors with minimum fuss and mess. The installation was done quickly and I am amazed at the difference moving from builders grade doors to these new doors has made to my overall curb appeal Very Very happy with the results...you can't go wrong choosing SIS!

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Company Response

Thank you Carol for your review. We are so happy to hear that you are pleased Kevin, Don and with your new Portatec doors!

10/10

The team at Mr Rooter could not be any better. Had a very stressful situation with a water main leak on my property. The fix turned out to be more involved than originally thought and was right under the rest of the utility lines (electrical, cable, gas etc). They needed to call in hydrovac services to excavate the area, and the fix was more complicated and took longer than had been originally planned. The team (Sean, Jason and Ben) were incredible to work with. They kept me updated with the progress and did everything they could to keep the costs down, while ensuring that the fix was done correctly. At all times I felt that they treated my issue as if it had occurred to them. So happy that I chose them!

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10/10

Had both the furnace and air conditioner replaced. From the sales process to the installation everyone was very helpful and accommodating (especially when I had to move the installation date). Everything that was done was clearly explained and there were no surprises. The team who did the installation were friendly, professional and kept everything tidy and clean. Would highly recommend Williams HVAC and their products!

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Company Response

Carol, thank you for sharing your experience. It was a pleasure handling this project for you.
Don Snow

10/10

Have an annual service of my sump pump and battery back up. Service Tech Marc L completed the service and noted that the battery needed to be replaced. The service was done efficiently and he was able to replace the backup battery in the same service call which was great. Have nothing but good things to say about this company and their technicians.

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Company Response

Hello Carol,
Thank you so much for taking the time to review our company and staff. Your feedback is extremely valuable to us!

10/10

Had a new sump pump installed two years ago with a battery backup after the 'big flood'. The installation was flawless and had them back to do a basic service to ensure that all was working well. Service technician Wes was on time, suggested an enhancement I could make to increase the warning of rising water walked me through the system again and provided information that I could get an insurance discount for having a battery back up system. All in all a great experience from what I have found to be a great company to deal with.

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10/10

Second time using Get Fresh to have my carpets cleaned. Just as happy this time as with the first time. The few stains that had accumulated over the two years since the last cleaning were removed and the carpets look brand new again. Would highly recommend this company!

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Company Response

Thanks Carol for the great review! I really appreciate it. See you again in a couple of years!

10/10

I had a sump pump for year that worked perfectly when it rained, but during the floods last spring, my power was turned off for three days. Luckily the neighbour had a generator that I could hook my sump pump up to or my basement would have been flooded. Saw Basement Systems at the Home Show and they did an excellent job from start to finish. The sale pitch was low key, no pushy sales person--just the facts. The installation was flawless, on time and no mess left behind. Would highly recommend them!

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8/10

Trail did an excellent job from start to finish installing my new water softener. From the demo in the store, to the installation everything was flawless. I love my new water softener.

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10/10

Suddenly there was no hot water. A quick assessment showed that the pilot light would not stay lit. Called a few places and Urban Piping was the only one who was able to come the next day. Graham came on time and replaced the tank quickly and efficiently. He explained how the new tank worked and how to light the pilot light (should I need to do that again), Very happy that hot water is flowing again! Would recommend them!

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10/10

Second year that I have had them out. Technician (Dennis) was on time and left me with a detailed report of what was done. will be using them again next year...

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10/10

Agree that the reviews are all true. Filled out the on-line form, got a call 30 minutes later. Appointment the next day. Turned up on time and figured out what was wrong, Terry had the part that was needed in his truck. Fixed the issue and the freezer is back to freezing things. Would recommend them to others!

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10/10

Had a leaking window in the basement. Gary provided the quote and discussed in detail what other work might need to be done if there was water damage to the drywall. Window ended up needing to be removed and re-installed. Everything was done on time and as Gary kept me up to date on progress. Would definitely use them again!

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