Mr Rooter Plumbing Of Calgary

Drainage Contractors
6939 Farrell Rd SE, , Ab, Calgary AB T2H 0T3
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91%

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Reviews by rating (past 12 months)

Reviews for Mr Rooter Plumbing Of Calgary

Average customer rating:
9.3 10 (63 reviews)

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Carol from Calgary
Carol from Calgary
11 reviews Calgary, AB
10/10

Water line replacement

The team at Mr Rooter could not be any better. Had a very stressful situation with a water main leak on my property. The fix turned out to be more involved than originally thought and was right under the rest of the utility lines (electrical, cable, gas etc). They needed to call in hydrovac services to excavate the area, and the fix was more complicated and took longer than had been originally planned.

The team (Sean, Jason and Ben) were incredible to work with. They kept me updated with the progress and did everything they could to keep the costs down, while ensuring that the fix was done correctly. At all times I felt that they treated my issue as if it had occurred to them.

So happy that I chose them!

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Sharon in Calgary
Sharon in Calgary
1 review Calgary, AB
10/10

Installation Water Softener, Fine Tuning Functioning of Hot Water Tank, Infloor Heating

From the get go the employees of this company were efficient and friendly.
Jeff did what he quoted (and more) , when he said he would do it.
Kept me informed every step of the way showing and explaining it all.
Very professional. Will definitely use him again and recommend him to my family and friends!

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Lyall Thomson in Calgary
Lyall Thomson in Calgary
1 review Calgary, AB
10/10

Replacement of Single Stack vented hot water heater

My hot water heater was 12 years old and not working properly. Called Mr. Rooter and they provided the next day service. The Service Man, Jeff Sauermann, replaced the hot water heater the same day. He is very professional, knowledgeable and personable. The quality of the work was excellent.

I would highly recommend Mr. Rooter Plumbing of Calgary and Jeff Sauermann..

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Rjulio in Calgary
Rjulio in Calgary
1 review Calgary, AB
10/10

hot water tank failure plus leaking faucet

Very impressed with the service. Only reliable 24 hr service that I've called. The rest listed on the internet aren't reliable, they don't even bother to call you. Technician on call( Jason) was very patient in helping us and walked us through all the step on how to stop the water leak. Jeff the technician who actually installed the new one was awesome. Really took the time in explaining the stuff we need to know and was patient with my husband since he asked so many questions. Very well done job Jeff.
I HIGHLY RECOMMEND THIS COMPANY to anyone.
The fee was worth it and we even bought a 5 year membership plan that we know we will never regret buying, considering the benefits from it.

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Company Response

Thank you for taking the time to share your positive experience with Mr Rooter Plumbing.

We always want to make sure that we take care of your problem no matter what time of the day it is!
We understand that when an unexpected emergency arises our clients want service in a timely manner, and we do our best to accommodate this!
We always want to make sure our customers are knowledgeable about their plumbing so if anything was to happen in the future they are educated themselves.

Again, we want to Thank you for taking the time to leave a review!
Please give us a call when you have any future plumbing needs.

Sue in Calgary
Sue in Calgary
1 review Calgary, AB
10/10

Drain backup

Jason at Mr Rooter is the first plumber I've had in 25+ years who is really good. Doesn't push other things to be done and is really efficient and checks everything. Very very impressed and will definitely use him again.

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Company Response

Hi Sue!
Thank you for leaving us some feedback on your recent service with Mr. Rooter Plumbing in Calgary.
We recognize that exceptional plumbing is about more than just fixing your plumbing concern; it's about assuring yourself that you hired the right company from the minute we answer your call to the time our technician leaves your home after the service.
Please give us a call when you have any future plumbing needs.

tnail
tnail
1 review Calgary, AB
10/10

Replace downstairs toilet

Very quick and cleaned everything up checked all the sinks and toilets to ensure that they were working well

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Company Response

Hello, thank you for taking the time to share your positive experience with Mr Rooter Plumbing. Our plumbers arrive promptly and get right to work. They complete the job with the perfect combination of speed and accuracy so the work is completed efficiently. Thank you again for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Tony
Tony
1 review Chestermere, AB
10/10

Home leak inspection and shower/tub cartridge replacement

Called Mr Rooter after house had suddenly frozen while I was gone on vacation. The following day, Brandon was assigned to my house, and I'm glad they sent him. Brandon was very friendly, respectful, and efficient. He was thorough in his walkthrough of my home before, during and after the work he was doing, making sure everything was in order before he left, which made me very confident that my home was finally back to how it was. I would recommend Mr. Rooter and Brandon to another friend who requires a plumbing service like no other. Thanks.

1 of 1 people found this review helpful.
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Company Response

Hello, thank you for taking the time to share your positive experience with our technician Brandon and Mr Rooter. Mr. Rooter Plumbing is available on your schedule, so don't hesitate to call any time of the day or night. We understand plumbing issues aren't courteous enough to happen between convenient business hours. We're the courteous plumber when you need us most, and we never charge overtime. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

roehl
roehl
1 review Calgary, AB
10/10

Water line repair

Hot water pipe (Poly B) from hot water heater sprung a leak. This is the third time we've had to call a plumber for this problem. The first two repairs were done by Pete the Plumber (who did a decent job). My wife called Mr Rooter this time based on their good BBB rating. All three leaks are at different sites. We are considering getting a free estimate to replace all the Poly B pipes in the house. We purchased a membership also. Brandon Marcotte was very thorough, explained everything to our satisfaction & was quick/efficient. We would ask for him again if we need future plumbing work.

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Company Response

Hi Roehl, thank you for taking the time to share your positive experiences with our Technician Brandon and Mr Rooter. Our plumbers draw from years of training and experience to get the job done right. Thank you again Roehl, for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

mseymour
mseymour
1 review Calgary, AB
10/10

Sewer back up, pipe blocked

Inspected pipe, performed camera diagnostic. Consulted with me on issue. Chris was fantastic, very pleased with him, he took the time to fully explain things and answer all my questions.

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Company Response

Hello, thank you for taking the time to share your positive experience with our Technician Chris and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the moment a Mr. Rooter plumber enters your home. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Pat
Pat
1 review Calgary, AB
10/10

Main line backup

Outstanding service. Highly recommend this company. Competitive rates and Quintin went above and beyond. I was able to get an appointment the next day.

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Company Response

Hi Pat, thank you for taking the time to share your positive experience with our Technician Quintin and Mr. Rooter. At Mr Rooter we are always operating in an "above the line" responsible manner. Thank you for choosing Mr Rooter and have a great day! Please don't hesitate to call us with any future plumbing needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing Of Calgary

The Mr. Rooter service technicians are plumbers and drain cleaning experts that possess the knowledge and skill to properly handle any plumbing or drain cleaning situation. We want our customers to understand we will do the job right and we will treat all parts of the home and business with the respect and consideration it deserves.
Our plumbers work extremely hard to deliver the highest level of customer service - it's our #1 priority. In fact, we actually call it "World Class Customer Service"™ because we truly believe it is unmatched in the plumbing industry. It all starts when you call our office.
When our plumbing professional arrives you'll find him to be accommodating and friendly. He wipes his feet on his own mat and wears shoe covers before he comes into your home. He won't talk over your head and will give you all the options and pricing details before he starts any plumbing work.
So, if you prefer to hire a plumber whose first priority is respecting you and your home, then Mr. Rooter Plumbing is a great choice!

CATEGORIES
Drainage Contractors, Plumbing, and Drain Services
SERVICES
Full Service Plumbing & Complete Drain & Sewer Service: *Faucets *Kitchen Sinks *Toilets *Water Softeners *Sewer Line *Laundry Centers *Gas Lines *Bath Sinks *Bathtubs & Showers *Water Heaters Installation and Repairs *Drain Pipes *Garbage Disposals *Gas lines *Backflow Prevention *Furnaces *Clogged Drains *Pipe Repair *HydroScrub
WEBSITE
http://mrrooter.ca/calgary
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
18
RETURN POLICY
Fix it right the first time! But in the unlikely event we have to return, our return policy is ASAP!
PAYMENT METHOD
Visa, Master Card, American Express, Cheque & Cash
MEMBERSHIPS
We offer 1, 3, and 5 years Advantage Plan membership that provides many benefits to our customers.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
All pricing are done by the job. No hourly rate! No extra charge for plumbing at nights or weekends
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Waranties are specific and subjective to each Job
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.