Williams Home Comfort

Heating & Air Conditioning
Bay 32- 4807 32 St SE Calgary AB T2B2X3
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97%
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Reviews by rating (past 12 months)
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Reviews for Williams Home Comfort

Average customer rating:
10 10 (122 reviews)

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Russ in Calgary
1 review Calgary, AB
10/10

These guys were as good as it gets! All the way from when Don did a complete estimate for both a new furnace and air conditioner, the installation team which did all there work on time, and their software system was able to help me stay on top of the quote, booking and confirming my appointments, and making sure they got paid. Thanks again Guys GREAT WORK!

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Company Response

Russ,
It was a pleasure working with you. We appreciate you hiring us to handle this project for you and your beautiful family. Best of luck next year on the Elk hunt.
Cheers Don Snow

ryfawcett in Calgary
1 review Calgary, AB
10/10

We called Williams to provide our annual servicing on our furnace and hot water heater. The price they quoted was very competitive even before they indicated that if I we were able to wait a couple of days they had a special on for October. We booked the service for a Monday but due to a large early October snowstorm they had a number of emergency "no heat" calls. Williams called to ask if they could reschedule but understood if we could not. We were able to reschedule for a couple of days later. When Williams did come at their scheduled time, Jacob, the technician, was polite, professional, knowledgeable and answered all of the questions we had on the furnace and water heater and gave us advice on how to extend the life of both. We have nothing but the best to say about the service we received from Williams HVAC. Professional, honest and great value. Customer service second to none. We will recommend Williams at any opportunity.

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Company Response

Thank you for your business and writing a review. Both mean a lot to us. Happy to take care of anyone you might recommend.
Don Snow

jcameron in Calgary
1 review Calgary, AB
10/10

We had our furnace replaced by Williams HVAC. Don was very helpful and patient in providing a quote and answering questions. The install was more difficult than expected, but they looked after everything and made sure we were satisfied. Our biggest reason for updating the furnace was our cold basement. Now we get very even heat throughout the house and the furnace also runs much quieter than before. We would be very happy and confident in recommending Williams HVAC to anyone we know.

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Company Response

Jordan,
Thanks again for your business and we appreciate you taking the time to write a review. We know you had a lot options available for this project and glad we could solve all your home comfort needs.
Warmest regards,
Don Snow

Min in Calgary
2 reviews Calgary, AB
10/10

We are so glad we chose William's to replace our furnace and water heater. It was a great experience from start to finish. Don was very patient and informative at the consultation, giving us great information and advice. He was also the only one who took the time to calculate the capacity of the furnace needed to properly heat our house. The software he used to do the quote onsite was great because it provided transparency on the breakdown of the costs, and we could see in real-time how different options affected the final cost. For example, we wanted to supply our own smart thermostat to be installed, and we can see that we get a reduction for that. We looked at multiple options with the pros and cons of each clearly explained. This gave us great confidence in making our final decision. The install was also expertly done. We knew our house had some quirks with venting and air intake, and the guys did a great job not only putting in the new equipment (see before and after pics) but also fixing our venting and air intake. They even added return air to one of our basement rooms that for some reason didn't have it. Overall, I'm very happy with the work. We can tell they took the time and did a quality job. Now we are just looking forward to enjoying our new furnace and water heater for years to come. Thanks William's.

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Company Response

Min, thank you for writing this review. We appreciate you taking the time and it was our pleasure walking you through this replacement process. Big investments like these aren't always easy and we do what we can to make it as stress free as possible.
Sincerely,
Don Snow

Margo from Calgary
2 reviews Calgary, AB
10/10

We had a furnace and hot water heater installed by Williams and our experience was excellent. From the quote by Don to the installation by Adam and Jacob, everything was done with attention to detail, consulting on options and making sure we got the right product for our house. And our house was left cleaner than it was when they arrived. We are very happy with our experience and look forward to a toasty winter in our home.

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Company Response

Margo, wow! Thank you again for your business, and the wonderful and honest review. We enjoyed working with you on this project as well. Warmest regards, Don Snow

tatton in Calgary, Alberta Canada T2T4M9
4 reviews Calgary, AB
10/10

From the 1st phone call through the goodbye at the door the experience was so much better than could be expected.

The staff at Williams are knowledgeable, efficient and professional. The company uses a terrific web based application that makes the entire product selection, quote evaluation and contract process convenient & transparent.

The installation was beautifully done, the quality and care that went into their work was exceptional.

They truly earned their 10 star rating, if you have HVAC needs don't hesitate to call them

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Company Response

Thank you for hiring us to handle your home comfort project and for sharing the experience in this review. We understand that these products aren't everyday purchase items and that the process can become a little daunting. We try our best to make the process as simple and stress free as possible.
Warmest regards,
Don Snow

Private User
1 review Calgary, AB
9/10

A/C had stopped working for the 3rd time in 2 years. The problem was diagnosed in a timely and professional manner and repair options were presented. The staff who did the diagnosis and repair were courteous and efficient.

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Company Response

Thank you very much for hiring us to handle this repair and for taking the time to write a review so others can benefit form your experience.
Warmest regards ,
Don Snow

John H.
1 review Calgary, AB
10/10

Look no further, Williams HVAC is the best there is in Calgary! Every step of the process was handled expertly and courteously from the initial quote request right through to the in home estimate and installation. I was blown away by the knowledge of the team both on the sales side (Don Snow) and the Installation crew (their names escape me). After a detailed home assessment, we were presented with three options to choose from. We were given some guidance that ended up saving us money without sacrificing on the performance of the unit. Shortly after we had made our decision, the installation was booked and they were fantastic at accommodating our quick turnaround. On the day of the installation, I was notified that the unit we had selected was not available from the manufacturer but rather than pushing our install date out until such time as the units became available, Williams ended up providing us with the upgraded unit for the same price! The Installation team went above and beyond on the day of installation to make sure that I was happy and they even changed a bunch of Furnace exhaust piping at no charge to me because it was not up to code anymore! On top of it all and as if my experience alone isn't enough to convince you to use these guys, they also offer the longest and most comprehensive warranty of all providers in the city and also have the most competitive emergency hours rates in the city.

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Company Response

Hey John, thanks for taking the time to share your experience! If people only understood how different we truly are from the standard in our city. Cheers, and see you in the spring for your first free annual service.
Don Snow

John
9 reviews Calgary, AB
10/10

Chris installed our Trane XR16 three years ago. The unit decided to stop working in the middle of this years' heat wave. After a recharge of refrigerant, we discovered that there was a major leak. Chris's preference was to simply replace the whole unit given how young it is but the Trane distributor here in Calgary refused to stand behind their product and insisted on only adhering to the warranty terms, which included Chris charging us for his time to repair. Being the kind of guy he is, he didn't and promptly went out to buy two portable units so we wouldn't be without AC during the hottest period of the summer. The only reason he had to do this was because the Trane distributor didn't have any parts and it took over two weeks to get them from the US. We can't thank Chris enough for what he did for us and the way he stood behind the product he had installed, unlike the manufacturer. If you need a quality, honest and professional company to deal with, Williams HVAC is simply the best. As for Trane products, we'll never use them again and there's a good reason why Williams HVAC doesn't either!

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Company Response

John,
Thank you for your continued business and for sharing your experience so others can benefit. The true test of a company is how they respond when things don't go as planned, we will always do what we can for our clients and we pride ourselves on our post purchase service(s), when we say "complete coverage", we mean it. Cheers
Don Snow

Andrew from Airdrie
5 reviews Airdrie, AB
10/10

Was recommended Williams by a family member, and got them to quote after getting 3 quotes from other HVAC companies. The other companies were just fine and their pricing was good, but Don took the time to really go over the details, doing a load calculation for the house (only 1 other company did this essential calculation) and offered a great product at a great price. The warranty on the Daiken unit they recommended was better than the warranty on the units the others were quoting, and I didn't need to buy and extended warranty. Their installation warranty was better too.
They came in on the scheduled day, put it in quickly and carefully, doing a very clean and neat job. Walked through the operation and info about the A/C unit, took away the old unit and parts and cleaned up before they left.
Very professional job.
Came back a week later to check operation and see that everything was working properly, adjusted the unit a little to make it quieter which was much appreciated. (It was already a very quiet unit)
Highly recommend them.

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Company Response

Andrew,
First of all, thank you for choosing Williams Home Comfort to handle this air conditioning replacement project, Airdrie residents have a lot of great contractors to choose from. Secondly, we greatly appreciate you taking the time to write about and sharing your positive experience. See you in the spring for your annual maintenance.
Don Snow

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Williams Home Comfort

Why Williams Home Comfort?

Well that's simple, the reason is in our slogan "Honest, Dependable, Comfort". No gimmicks, no tricks, no dishonesty. We strive for the best on every job, whether we are installing a top of the line Furnace and Air Conditioning system, or repairing your current 20 year old heating system. We approach all jobs with the same goal, leave the customer with an experience unlike they have ever had with another Heating and Air Conditioning contractor. Our friendly and courteous staff is fully trained and certified to meet all your HVAC needs. We have a very open approach to our work and keeping our customers engaged in what is going on in the home is essential to our success. Give us a call today, to chat about how we can help achieve peak comfort in your home!

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
High Efficiency Gas Furnaces, High Efficiency Air Conditioners, Hot Water Tanks, High Efficiency Tank-less Water Heaters, Hepa Air Filtration Systems, Humidifiers, Ventilation Systems & much much more.
SERVICES
24/7 Furnace Repair, Furnace Replacement, 24/7 Furnace Service, Heating, Air Conditioning, Air Conditioning Repair, Air Filtration, Hot Water Tanks, Tank-less Systems, Humidifiers, Thermostats, Service & Maintenance Agreements
BRANDS
Furnace & Air Conditoning: Daikin Coleman Hot Water: Bradford White Navien Accessories: Honeywell Aprilaire Clean Comfort Generalaire Imperial Air
STYLES
Superior Quality Installations!
SPECIALITIES
-Furnace Replacement Specialists offering the best warranty in the business! Full coverage for 12 years on Parts, Labour, & Workmanship! -24/7 Furnace Repair on all makes and models
WEBSITE
http://www.williamshvac.ca
YEAR ESTABLISHED
6
NUMBER OF EMPLOYEES
8
RETURN POLICY
100% satisfaction gaurentee
PAYMENT METHOD
Visa, MasterCard, Debit, Cash, Cheque
LICENSES
Fully
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Sheet Metal, Refrigeration/ Air Conditioning, Gasfitting, Electrical
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$69 Diagnostic Fee
PROJECT RATE
FLAT RATE
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 Year Parts, Labour, & Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.