Williams Home Comfort

Heating & Air Conditioning
32 - 4807 32 St SE AB T2R0L2
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Reviews for Williams Home Comfort

Average customer rating:
10 10 (151 reviews)

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jesseosborne
jesseosborne
1 review Delacour, AB
10/10

Furnace replacement

Everyone involved throughout the whole process prior to the replacement of the Furnace with visits from you guys to diagnose the problems in the first place and during the replacement of the Furnace was fantastic to deal with. I'm extremely happy with the service and would definitely recommend you guys to someone else!

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Company Response

Thanks for the kind review Jesse! I was a pleasure working with you.

Jeremy
Jeremy
1 review Calgary, AB
9/10

Furnace replacement

Furnace died Sunday night during a warm spell in January. Williams was out for a quote next day. Quote was comparable to others we had recieved in past. Offered us space heaters if we needed them. Work was done in about 4-5 hours. They tidied up after themselves and it looked like they were never here. When the city inspector came the next week he commented on the quality of work as well.

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Company Response

We are very glad you are happy with our work! Thanks for taking the time to post a review.

Gregg
Gregg
1 review Calgary, AB
10/10

Furnace replacement and exhaust venting reconfiguration

Our 22-year old Lennox mid-efficiency furnace had finally failed after many years of problems and issues with that thing. Ultimately it died due to a very badly cracked heat exchanger, pretty scary. And of course, it failed right at Christmas time. We did some research first and then called three reputable local furnace installers based on reviews, ratings and types of furnaces that they carried. One of these companies was Williams Home Comfort (WHC). We had a pretty good idea on the furnace efficiency type we wanted and the features that we were interested in getting since we wanted to upgrade from the old.

Of the three quotes that we received, WHC's quote was somewhere in the middle, but we chose them mainly because of the initial visit to the house and the warranty on their units. Of all the quotes we had, WHC was the only company that actually demonstrated that they knew what they were doing. The tech that showed up took the time to properly look at the existing layout in the basement where the furnace lives, outside where the venting pipes penetrate the basement wall, measured all distances, reviewed the existing supply & return air ducting configuration, took plenty of pictures of the system, sketched out the existing system and offered suggestions pertaining to the actual installation rather than trying to upsell future services and a furnace with more features. Plus, they were able to install the furnace the next day!! I cannot say the same about the other companies. Of the other two companies, one guy actually showed up without anything to take notes on, took no more that 10 minutes and appeared very disinterested in anything. The other guy had an unpalatable level of sarcasm and was mostly interested in specifying a furnace capacity and features that we were not interested in, plus all the wonderful post services that they offer. Neither one had a sniff on anything technical nor demonstrated an understanding of what some of the installation challenges might be. The other two had poor warranties complete with plenty of caveats, do some research on this if you are planning on a new furnace!

The WHC technicians that installed the furnace were extremely professional, personable and took great pride in their work. They covered and protected all the floors, extremely pleasant individuals and completed the work without any problems, issues or delays. Since the estimator that prepared the quote initially took the time to review the existing conditions in the basement (vent piping configuration, ducting sizes & configuration, space dimensions, etc.), the technicians that installed the unit arrived with all the proper materials to complete the work without any surprises or problems. In other words, they planned the job before they showed up. The previous venting system from the old furnace and hot water heater was a mess and not sure how it ever passed inspection, they removed everything, reconfigured the piping layout and installed new pipes. Beautiful job! The final project looks fantastic! Everything looks level and plumb, and the furnace is awesome!

Next time we, or anyone we know has an HVAC issue, we know who we're calling.

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Company Response

I'm pleased you are so happy with our work. Thanks for taking the time to post this review, it's been a pleasure working with you!

S.Smith
S.Smith
1 review Calgary, AB
10/10

Furnace replacement

The fellows that came to do the work were very courteous and explained what they were doing. Very happy with the job done.

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Company Response

I am glad to hear you are another satisfied customer! All the best

Edward
Edward
2 reviews Calgary, AB
10/10

Furnace Install

Furnace tripped the breaker overnight and then wouldn’t start again. Chris was able to send someone out right away to have a look. Controller was toast on a 20 year old furnace, time for a replacement! (/cry). With no heat Chris was quick to act and had quotes to me within an hour. They loaned us some space heaters to keep the kids warm that night and were installing by the next day. Amazing service and work seems solid (my Father in law was impressed). Not sure how the price compares to others as I didn’t have time to get other quotes but seemed to be appropriate. And the warranty is amazing! Thx again for all your work!

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Company Response

We all know how hard impressing a father-in-law can be! Glad we could get you heat and keep the kids warm in the process. Thanks for the review!

Greg
Greg
1 review Calgary, AB
10/10

Furnance

The workmanship and installation was very good and prompt. The equipment is running and working great.

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Company Response

Thanks for the review Greg, glad we could help you out!

Homeowner
Homeowner
1 review Calgary, AB
10/10

Furnace purchase and installation

Installed a new furnace and sized and replaced the exhaust flues for the hot water tank and other existing furnace.

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Company Response

Thanks for the review. Enjoy the new system!

scclarke
scclarke
1 review Calgary, AB
10/10

Hot Water Tank Replacement

This is the second job Williams have done for us. They provide options and accurate estimates for the work they do, they show up on time and clean up the work site once the work is completed and they explain what they have done and answer homeowners questions. They are friendly and are very good communicators

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Company Response

Very much appreciate the feedback, Happy Holidays!

RAS
RAS
4 reviews Calgary, AB
10/10

Replaced hot water tank

Williams in the past has replaced our 2 furnaces with High Efficiency ones, added Air Conditioning and a garage heater - all work was done promptly, cleaned up well and great installation. So when we needed to replace our hot water tank it was a no brainer to use them. As usual the work was done well, great installation and a couple of extra small things done when they were here. Pricing was competitive. Highly recommended.

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Company Response

Glad to hear this installation went well just as the last did, very much appreciate the repeat business. Happy holidays!

allyandadil
allyandadil
1 review Calgary, AB
10/10

Furnace and Hot Water Tank Replacements

After meeting with several other HVAC companies we met with Chris Williams from Williams Home Comfort. There was a marked difference between him and the other companies we met with. Our house is quite old and has a bit of a quirky layout to it. While other HVAC companies seemed to be interested in installing the most complex and invasive solutions, Chris was able to provide, the best possible solution taking into account not only the quirkiness of the house but my budget as well. Him and his team showed up on time, got the job done in the expected time and were entirely professional about it. I've had no issues with the work done to date and I would genuinely recommend them to anyone.

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Company Response

I'm pleased you are so happy with our work. Thanks for taking the time to post this review, it's been a pleasure working with you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Williams Home Comfort

Why Williams Home Comfort?

Well that's simple, the reason is in our slogan "Honest, Dependable, Comfort". No gimmicks, no tricks, no dishonesty. We strive for the best on every job, whether we are installing a top of the line Furnace and Air Conditioning system, or repairing your current 20 year old heating system. We approach all jobs with the same goal, leave the customer with an experience unlike they have ever had with another Heating and Air Conditioning contractor. Our friendly and courteous staff is fully trained and certified to meet all your HVAC needs. We have a very open approach to our work and keeping our customers engaged in what is going on in the home is essential to our success. Give us a call today, to chat about how we can help achieve peak comfort in your home!

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
High Efficiency Gas Furnaces, High Efficiency Air Conditioners, Hot Water Tanks, High Efficiency Tank-less Water Heaters, Hepa Air Filtration Systems, Humidifiers, Ventilation Systems & much much more.
SERVICES
24/7 Furnace Repair, Furnace Replacement, 24/7 Furnace Service, Heating, Air Conditioning, Air Conditioning Repair, Air Filtration, Hot Water Tanks, Tank-less Systems, Humidifiers, Thermostats, Service & Maintenance Agreements
BRANDS
Furnace & Air Conditioning: Daikin Goodman Luxaire Hot Water: Bradford White Navien Rinnai Accessories: Honeywell Aprilaire Clean Comfort Generalaire Imperial Air EcoBee
STYLES
Superior Quality Installations!
SPECIALITIES
-Furnace Replacement Specialists offering the best warranty in the business! Full coverage for 12 years on Parts, Labour, & Workmanship! -24/7 Furnace Repair on all makes and models -Complete Comfort Club maintenance programs
WEBSITE
http://www.williamshvac.ca
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
6
RETURN POLICY
100% satisfaction gaurentee
PAYMENT METHOD
Visa, MasterCard, Debit, Cash, Cheque
LICENSES
Fully
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Sheet Metal, Refrigeration/ Air Conditioning, Gasfitting, Electrical
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$155 Diagnostic Fee
PROJECT RATE
Flat Rate
WRITTEN CONTRACT
Yes
WARRANTY TERMS
12 Year Parts & Labour + 1 Year Satisfaction Guarantee
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