Trail Appliances

Appliance Retailers
Calgary AB T2H
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60%

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Reviews by rating (past 12 months)

Reviews for Trail Appliances

Average customer rating:
5.4 10 (233 reviews)

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Ammara
Ammara
1 review Calgary, AB
10/10

Kitchen appliances

After visiting many other stores finally, I bought fridge, stove , dishwasher and chimmny . Danny and shifalli help me very well. I am highly satisfied from their customer services and trail's products.

Approximate cost of services:
$6,000.00
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Company Response

Good morning Ammara
We are very pleased to hear about your amazing shopping experience and will be sure to share your wonderful comments with Danny & Shiffali. Enjoy all of your new kitchen appliances and we look forward to your next visit with us.
403-250-2818 Jason or 403-212-8548 Patricia

Private User
Private User
Private User reviews Calgary, AB
10/10

Bob saved my day!

We're having a cricis with this break down fridge midnight, went to two other store, nothing available this week.
Bob at Trail Appliance NE saved us from frustration. Love this place, thanks so much!

Approximate cost of services:
$892.00
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Company Response

We are delighted to hear that Bob was able to get you a new fridge in a timely manner. We hope you enjoy your new fridge and if there is anything else you need do not hesitate to contact us. Thank you.

Jason 403-250-2818
Jenelle 587-349-7530

Private User
Private User
Private User reviews Calgary, AB
0/10

Microwave

Why would any one buy something from trail? If it needs repairs and is out of the warranty time they will not do anything for you. I believe thid is terrible service. Have purchased from trail in the past but will probably not do so again

Approximate cost of services:
$700.00
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Company Response

Good afternoon
It is unfortunate to hear you are experiencing service issues on your out of warranty appliance and if you would care to discuss this further please contact us directly
587-349-7530 Jenelle or 403-212-8548 Patricia

Olu
Olu
1 review Calgary, AB
0/10

Terrible product and company

I recently moved into a property where trail appliance installed all appliances and believe me when I say this every single appliance does have issues after they installed it, from gas range, to hood fan, to washer and dryer.. I call these support given by the builder and I got the most horrible response that lack empathy or show customer experience a priority.. I will never recommend them to anyone and I would urge people to be careful dealing with them ..

There are video evidence of this appliance located in Calgary

Approximate cost of services:
$6,000.00
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Company Response

Good afternoon Olu
It appears you may be having some service issues on your appliances, to better understand exactly what maybe happening please contact us directly.
thank you
587-349-7530 Jenelle or 403-212-8548 Patricia

Private User
Private User
Private User reviews , AB
10/10

Bought washer and dryer

Was look for new washer and dryer and found the people at Trail appliances to be very helpful and knowledgeable. Will be going back for any other appliances that I need.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for coming to see us and allow our knowledgeable staff to assist you find a new washer and dryer to best meet your needs. We hope you enjoy it, and look forward to welcoming you back for future appliance needs.
Jenelle 587-349-7530
Patricia 403-212-8548

N Mark in Calgary
N Mark in Calgary
1 review Calgary, AB
10/10

New Fridge

Our beautiful biscuit coloured 23 yr old Frigidaire we bought at Trial in the NE from the back area could not be fixed so we went to the same store, same back area and found a new beautiful Whirlpool the exact same size and same style. We met a wonderful man named Bob who eased us in to the latest in refrigeration and helped us make the perfect choice. Delivery was easy and met a great pair of hard workers that were very conscientious. Old Fridge will be missed by the matching stove.

Approximate cost of services:
$1,599.00
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Company Response

Good afternoon
Thank you for this lovey review and sharing your purchase experiences with us. Enjoy your beautiful new fridge and when you are ready to match it with a new range be sure to come by and see us.
587-349-7530 Jenelle or 403-212-8548 Patricia

Rebecca
Rebecca
1 review Langdon, AB
10/10

Shopping for new washer and dryer

Bob was extremely helpful and knowledge. Listened to our needs and showed us around. Absolutely no pressure. He was kind patient and funny!! Would definitely come back for our next purchase. Ask for Bob!!

Approximate cost of services:
$3,200.00
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Company Response

Rebecca, happy to hear Bob made your purchasing adventure fun and stress free. Thank you for sharing your recent experience.

Jason 587-349-7530
Jenelle 587-349-7530

A. Ethier
A. Ethier
1 review Calgary, AB
10/10

Purchase of Fridge

I usually go to Trail for my appliances so when my fridge died last week I went over to Trail to see what there was. Connor looked after me and he was great. I got my fridge on Thursday and am very happy with it. Everyone at Trail is so friendly and helpful and the installers were great too. I won't be going anywhere else when I need more appliances.

Approximate cost of services:
$1,627.00
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Company Response

Good afternoon Ethier
Thank you for this wonderful 13 star review and very kind comments - we will be sure to share this with Connor and know he will be thrilled. Enjoy your new fridge and we look forward to your continued patronage.
587-349-7530 Jenelle or 403-212-8548 Patricia

Simcatmax
Simcatmax
1 review Calgary, AB
1/10

Appliance and Dishwasher

Bought Wolf appliance and ASKO dishwasher. The buying experience was terrible. Was forced to buy from them because of our builder. Installation went sideways when they broke the appliance (range) and did not connect the dishwasher properly. Today we need a replacement valve on the dishwasher, called them and told us they don't carry parts for the ASKO brand. Call ASKO is what they said. Terrible service from day one.

Approximate cost of services:
$38,000.00
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Company Response

Good afternoon
Thank you for sharing your comments regarding your purchase and service experience. It sounds like you are the right track in contacting Asko directly for the service requirements for your dishwasher. If we can be of any further assistance please feel free to reach out to us directly.
587-349-7530 Jenelle or 403-212-8548 Patricia

Veronica
Veronica
2 reviews Airdrie, AB
10/10

Amazing service by Bob

Everytime an appliance breaks I go to trail appliances as they offer good quality and great payment options. Today I had to go for a dryer and I went again with Bob as he is amazing and so helpful. I am so happy with his service.I have had great services and experiences everytime I had need it. I highly recommend getting your appliances from here.

Approximate cost of services:
$1,700.00
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Company Response

Veronica, I am sure you just made Bob's day. We can not wait to share this review with him and the rest of the team. Thank you.

Jason 403-212-2818
Jenelle 587-349-7530

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trail Appliances

Trail Appliances offers Western Canada’s largest selection of home and kitchen appliances. Experience the Trail Difference with our expert sales staff and unparalleled customer service today! Calgary North, Calgary South, Calgary Central, Edmonton South , Edmonton North and Saskatoon.
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