Urban Piping did an outstanding job replacing the poly-b throughout our house, replacing toilets and flushing drain lines. We were impressed with the customer service, prompt response time and attention to detail through the estimate process. Going through the findings, I learned a lot about the house because Graham took the time to show and explain things to me, even well outside the scope of work. These guys do the entire job, including the refinishing work to walls, ceilings, etc so my job was easier, I didn't have to research and hire separate contractors for anything! Graham also helped us to make smart decisions about specific pieces of work to stay in budget.When it came time for work to begin, he walked me through what to expect through to completion. Attention to detail is beyond thorough with this crew! Everything turned out exactly as we expected and on budget, and the quality of the finishing work is so good that my family can't tell where the walls were opened up! They ran air scrubbers and took great care to protect the house from damage or traveling mess; it was cleaner when they left than it was before they started! Thanks for taking such great care of us through this project, guys!