Reviews

10/10

We used Augusta Movers and were very, very pleased with them. Adrian was our main lead for the day and was so positive minded and helpful and friendly. The guys themselves were also so professional, friendly, and reliable. They moved everything. Good people. We had a couple tough things to move and they helped us the whole way through. The administrators Dinko and Steve were also so kind to help us prior to the move. These guys really work hard for their money. I loved that their pay structure was simple and basic. The team we worked with also were flexible to meet our needs. I cannot thank you enough for your help, guys. The guys were so good to us, they'd be the kind of guys we would go out and have drinks with. The pricing was very fair. You could find cheaper, but as mentioned, these guys were reliable and friendly and THAT IS HARD TO FIND!!

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Company Response

Thank you for this amazing review Daniel!
Although it was a long day, our team members came back with smiles on their faces and had nothing but positive things to say about you and the way you treated them.
Your hospitality surpassed everyone's expectations. On quote: the best customer we have ever had:)
We are definitely not the cheapest company out there, but you get what you pay for. We put value behind every dollar.
It pays back to pay your employees:)
Thank you for your support!
Augustamovers team

10/10

The original builder of our roof used 2 attic vents instead of bathroom vents. There was the potential that we would get condensation inside our attic since snow could go up into the vents. Chuck came to do the work the very next day. He knew what he was doing. He was very knowledgeable and explained things to us and offered us options. We are grateful to Chuck for working so quickly for what was a small job, but if we get the chance, we would definitely go back to them. Chuck also saw a few other things to help us consider what we could do for the longevity of the roof. He took pictures and explained the situation to us.

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Company Response

Hi Daniel

Thanks for the great feedback we appreciate you taking the time to write about your experience with Roofs on Homes.
We look forward to working with you in the future and thank you for the opportunity.

Regards
Roofs on Homes

8/10

We requested for a roof assessment on a 10 year-old roof and potentially missing shingles. They took photos and fixed our issue and provided a report and pictures which was all fantastic. It's just that it was a bit too expensive for what we needed, but didn't have the time to shop around. They suggested to replace incorrect fans on our roof for $900. They could be right in their assessment, but since we are finding them to be a bit pricey, we are going to investigate their suggestion to see if a less expensive alternative is available. They say that there could be mold problems, but instead of simply going ahead with what they suggest, I believe a check into the attic is more prudent to see if their suggestion is warranted. **UPDATE 2018-03-24** Yes, the vents that we had on our roof did need to get replaced. The roofers missed seeing that we didn't have enough nails or glue to keep our shingles in place for the long term. Another roofer found this issue. I do believe that this company does an excellent job in providing feedback and information to the consumer which is excellent, but that might add a bit to their costs. It does leave me wondering how a routine check and repair to some missing shingles to our roof would have missed looking at the cause --that there weren't enough nails and glue to prevent that from happening in the future. I still would recommend the company, but I have slight reservations.

1 of 1 people found this review helpful.
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Company Response

Hi There... We're glad that we were able to provide a positive experience for you in a pinch. With the type of services that we provide, high-levels of training and workmanship, coupled with detailed reporting, conscientious and attentive client care and communication as well as warranties that carry weight, we are more often than not, going to require more of a cost than companies or individuals that do not provide these levels of service. Being in an industry that is largely unregulated, consumer diligence is so important. For our part, we adhere to manufacturer specification when assessing your roofing system. The deficiency that was pointed out regarding your vents, conforms to manufacturer spec. Improper venting can lead to moisture build-up and can cause mold and wood rot. We hope you'll consider us for that repair as well. While less costly options are always available, if you choose to move forward with us, you can be assured of the proper job being done and provided to you within the same level of care, in all facets, as you've experienced thus far. If you have any questions regarding our reporting or quote, please speak with your Account Manager @ 416-267-7663. Thanks again for your kind words. Take care.

10/10

They showed up on time. They followed up afterwards. They got back to me quickly. They gave me a written quote. They set up an appt a week in advance and they came. They actually phoned 1 hour prior. At first I was not going to go with this company because I thought they wouldn't have the time for a small project, but they did have time. I called another stellar plumber on here but they didn't follow through and never called back. Water Works definitely does deserve top marks. Larry was my plumber and he was steady and calm. He did the job well and he knew what he was doing with no fuss. He was pleasant. Very good job, Water Works.

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Company Response

Hi Daniel,
The staff of Waterworks would like to thank you for your review. We are happy to be of service to you and install the pet toilet. Once again thank you and have a great day,

10/10

I sometimes am afraid of the companies that get awesome reviews, because sometimes they get too busy or end up charging higher premiums, but not this company. Instead, Mr Roof Repair continues to earn its excellent marks. They responded to my email inquiry quickly. They were polite. They stuck to their quote. The cost was reasonable, not cheap, but reasonable for the quality and service and having good admin on the back end. The workers who came to do the job, took the photos before and after. They were courteous and prompt. It is a relief to have companies still do good jobs out there!

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Company Response

Daniel - We are glad you had a good experience with our company and even more pleased that you felt we lived up to all of our positive reviews. We appreciate the opportunity to help you protect your home.
The MrRoofRepair.ca team!

10/10

We went shopping to several places for carpet installation and came across several sales people who didn't know their product and were simply awful at informing us. We had to go home and do our own research and finally ended up with Ultra Carpet and Flooring. They were amazing. Manek was exceptional. Manek was professional, courteous, quick, knowledgeable, respectful, and was conscious of our budget and provided us value for the product. The carpet installation was of high quality. The did a thorough job. They were quick to respond to our schedule. Rajesh the coordinator of our installation kept us informed. And the cherry on top was the fact that Manek called us to follow up. That is rather rare, we find in all the subtrades we contracted out. I have no doubt and no hesitation in referring Manek and his team! They made our basement finishing experience a 5 star experience.

1 of 1 people found this review helpful.
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10/10

I had to get some ductwork moved since I was finishing our basement. My usual provider (a successful company here on Homestars) was too busy to be able to make it out and missed a few of his appointments. I called Chris at AirPlus and he responded that day and had Peter come out to estimate the morning after. Peter then scheduled to do the work 2 business days after that. I was so relieved that Peter was able to fit me in and get the work done quickly. Quality appeared quite good, but I am not a professional of ducting to know if there are issues. Nonetheless, AirPlus and Peter relieved much stress for me by being prompt, very professional, and available. Thanks!

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10/10

We called charge to install new locks of better grade and to drill in a larger hole for our front door. He came in to look at the work and provided his professional advice. He was able to look at a variety of options and I found him to have a common sense approach that is streetwise. After we decided what we wanted, he accommodate our request and worked late into the evenings to finish the job. If it was necessary, he would have come in a pinch.

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Company Response

Thank you sincerely for taking the time to write your kind feedback.
Eagle Doors & Locksmith Service Inc

10/10

This is the second time I used Emerald. David was very helpful in identifying what staffing and truck length I would need for the move to ensure it would go as planned. He called a couple of times to confirm all was in place. The movers were respectful and polite. During the move, the elevator went out of service and the workers kept on doing as much preparatory work and moving things one at a time to save on time which was very appreciated. The only unfortunate surprise was that I didn't know there was a minimum number of hours to be charged. When I moved the first time, I didn't recall having to pay the minimum. So when it came time to payment, that was a bit of a disappointment, since I did everything I could to make the move go quickly. This is most likely my own fault since it was so hectic, I just didn't read the details somewhere.

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10/10

I'm very pleased with the work that Arshad and his colleague did. They are hard working and polite gentleman who are knowledgeable and confident about the work that they do. Arshad was flexible about our meeting time, was on time and actually early most of the time.

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10/10

On Mourad's first call, he took the time to explain to me how he would do the house inspection. He wanted me to be with him every step of the way. He was thorough. He took about 3 hours to inspect and one hour for a comprehensive report. I would stay that I saved myself a good 10 or 20 grand in costs from him telling me how to prevent damaging events from happening by the stuff he taught us. I trust the guy. He is fully licensed and has been in the industry for over 15 or 20 years.

1 of 1 people found this review helpful.
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