In the midst of a windstorm I noticed shingles in the backyard and unfortunately they only matched the ones on our roof. I searched HomeStars and found Mr Roof Repair and their services described exactly what I was looking for. It was late afternoon when the problem occurred so too late in the day to have someone on the roof.
Pietro and his colleague arrived on time the next day, in short order had inspected the area, and completed the repairs. Pietro reported on the condition of what was there, and it was a great relief to hear no issues existed and that this was just a case of the winds taking away some of the shingles. He could have told me anything and what basis would I have had to challenge so the honesty speaks volumes about their business practices.
Included in the repair fee was an assessment report, and their communication pre- and post- repair were very timely. I highly recommend MrRoofRepair.ca.
- Company Response
Hi SteveN... Thank you for recognizing our efforts in transparency, reporting and communication. We feel that in our industry, one that is unregulated, transparency, reporting and communication are huge difference makers in providing the type of overall service that you've described. Again, thanks for this. Cheers!