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91%

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Reviews by rating (past 12 months)

Reviews for Mr Roof Repair.ca

Average customer rating:
9.6 10 (826 reviews)

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Audrie from South Woodbridge
Audrie from South Woodbridge
6 reviews Toronto, ON
10/10

Addressed ceiling leak

Mr Roof Repair responded the fastest to our desperate calls to address an active leak on our bathroom ceiling after a severe thunderstorm late July. An assessment was coordinated within 2 days after they responded. The assessment report was thorough. When it was determined that the crew couldn’t fix the issue identified on the first visit, they prioritized to get the crew in quickly to replace the flanges that caused the active leak. Then subsequent visits followed to replace the aging skylight and incorrect bathroom vents.
Customer service was responsive across different departments. They helped alleviate our anxiety througout the processes.

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Scott C. in North york
Scott C. in North york
12 reviews Toronto, ON
10/10

Roof Repairs

Our roof lost some shingles in the 2018 wind storm. We also had animal damage and a hole in the flashing. Steve came by and inspected and fixed all the issues on the roof. They also provided us a detailed report with photos showing the before and after state of the roof. They also explained how our venting system needs to be corrected and we will be fixing this next. Thanks guys, great job.

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Company Response

Hey Scott C.... Happy we could help with the missing shingles from the windstorm. We look forward to helping with the venting issue also. Thank you for your business! Take care.

Dan in Burlington
Dan in Burlington
0 reviews Burlington, ON
8/10

Leak in roof

We had a leak in our roof. MrRoof promptly sent out two men to look at our issue. They found that some caulking needed to be replaced and did so. They informed me that the rest of the roof was in great shape and could not see any other issues. They downgraded the call to an assessment. Unfortunately, the roof has continued to leak though.

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Chouster in Toronto
Chouster in Toronto
1 review Toronto, ON
10/10

Quick and friendly

The crew came to do an assessment of a bathroom vent on our roof. They also did an inspection of the roof itself. They were friendly and worked quickly and didn’t leave a mess.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Timely Services

Other companies were taking 2 weeks to come out for estimates. Mr Roof advised that at the very least a temporary fix for the leaking roof would be done followed by a full report. They were able to come out within 24-48 hours and were able to do a permanent fix within the 1 hour they were at the house. I dealt with David Jackson in accounts and he was great at setting up the appointment and explaining the steps to the process. I was very pleased with the service I received and the follow up report was extremely helpful and described areas that could cause issues in the future and what needed to be done if those issues arose.

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Barde - Mississauga
Barde - Mississauga
3 reviews Toronto, ON
10/10

Roof Damage Repaired

Mr. Roof Repair found and repaired two areas on my mother's roof that had been damaged by wind and animals. They provided before and after photos and did a great job with the repair. Thanks Mr. Roof Repair!

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Ed. A in Brampton
Ed. A in Brampton
1 review Brampton, ON
10/10

Complete re-roofing

Very professional people, from the management to the technical personnels. They responded promptly to my requests. The workers performed excellent and impressive jobs. I will not hesitate to recommend Mr Roof Repair to freinds and neighbours. Keep up the good work.

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Company Response

Hi Ed. A... It was a pleasure working with you also, Ed. Thanks for the kind words. Take care!

Private User
Private User
Private User reviews Toronto, ON
8/10

Leaky roof

We had a leak coming through a balcony that we couldn’t find. They guessed at where it was coming from and patched there but our leak kept happening. It helped us find the leak ourselves by process of elimination and they came back to fix it for no extra charge. The quote for a permanent fix seems a little on the high side but im glad they fixed it temporarily and at least they called me back which is more than i can say for most of the companies I called.

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Company Response

Hi There... Sometimes a collaborative efforts wins the day! Glad it worked out in the end. Let us know if we can help moving forward. Cheers!

Cory in Mississauga
Cory in Mississauga
1 review Mississauga, ON
10/10

Brampton Roof Replacement

I contacted Mr. Roof Repair after experiencing some damage from a wind storm. They were able to promptly fix the problems and offer suggestions for an improved roof replacement that were helpful.

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Company Response

Hey Cory... We appreciate the kinds words. Let us know if we can help down the road. Take care!

Jason
Jason
4 reviews Vaughan, ON
10/10

Parapet flashing installed

I had a leaking roof at the worst possible time in 2018. With a number of severe storms occurring late spring causing delays in scheduling, the team at Mr. Roof Repair were exceptionally professional and patient in managing the large volume of customers requesting their services. Full credit goes to their administration staff for alleviating any frustration I had as well as maintaining transparency throughout the entire process. Their initial assessment was worth the investment. Pictures were taken before and after, which was added comfort and evidence that the work was in fact complete. I am very satisfied with their service and I would highly recommend them.

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Company Response

Hi Jason... The weather events of earlier this year were certainly difficult to deal with. We're glad we were able to help you and still maintain the level of service we are known for. Thanks for this. Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. Ensuring your peace of mind by providing a timely solution and or permanent roof repair to avoid issues in ...

CATEGORIES
Roofing, Skylight Installation & Repair, Handyman Services, Pest & Animal Control, and Gutters & Eavestroughs
WEBSITE
https://www.mrroofrepair.ca/?utm_source=homestars&utm_medium=profilepage
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
50
RETURN POLICY
N/A
PAYMENT METHOD
VISA & MASTERCARD
LICENSES
Toronto Municipal Licensing and Standards
MEMBERSHIPS
BBB-Better Business Bureau, National Roofing Contractors Association, Certified Contractors Network
LIABILITY INSURANCE
Yes
DIPLOMAS
Select Shingle Master (CertainTeed), Soprema Certified, GACO Accredited, TPO Accredited
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$399 Minimum For all Repair Service
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Quality Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.