Mr Roof Repair responded the fastest to our desperate calls to address an active leak on our bathroom ceiling after a severe thunderstorm late July. An assessment was coordinated within 2 days after they responded. The assessment report was thorough. When it was determined that the crew couldn’t fix the issue identified on the first visit, they prioritized to get the crew in quickly to replace the flanges that caused the active leak. Then subsequent visits followed to replace the aging skylight and incorrect bathroom vents.
Customer service was responsive across different departments. They helped alleviate our anxiety througout the processes.