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91%

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Reviews by rating (past 12 months)

Reviews for Mr Roof Repair.Ca

Average customer rating:
9.6 10 (854 reviews)

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Dave from Toronto
Dave from Toronto
13 reviews Toronto, ON
0/10

Assessment, attic insulation and small repair

Contacted this group back in September and still waiting for a quote and answers from who I was told the owner Joe. Listen, I blame myself for this - should have never agreed to paying for a quote / inspection - even if they said the $300.00 would be taken off the final job quote. I was told they have competitive prices and “look at out reviews, we are fair”. Ok, I went for it. Inpection was done and a total overkill.....basically recommeneded I replace my entire roof!?! Their original quote for added insulation was 3X other quotes. Owner Joe stated must be a mistake, he would get me a better deal / quote. 4 months later, 10 + emails and many calls........ I am going with another company and I am OUT my $300.00 “credit”. I just wanted an insulation upgrad for winter?!?!

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Company Response

We were indeed approached by this client who was interested in an insulation top up. As insulation is one of three components that make up the building envelope, it was explained to him that an insulation top up, when implemented into a substandard roofing system/attic, especially with poor ventilation, will cause more problems than it solves. The client then contracted us to complete a thorough inspection and written assessment report, supported by pictures, on his attic and full roofing system. Mr. Roof Repair does NOT have a fee for quotations. As we do not send sales people, but trained, accredited roofing specialists to conduct these inspections and other staff to compile the written, picture documented reports, we do charge for that service. The investigation revealed several deficiencies, including substandard ventilation, a poorly installed, low specification roofing system and further attic/ventilation issues. We provided the service, produced the document and made repair suggestions to exactly what we were contracted to do by this client. He just didn’t like our quote for the work suggested. He wanted the expertise of an accredited, educated company but feels that because our quote to do the repairs isn’t in line with the companies that he didn’t trust to assess the situation in the first place, that he shouldn’t have to pay for what he contracted us to provide to him. Unfortunate.

Private User
Private User
Private User reviews Toronto, ON
10/10

Repair and quote

I had Mr.Roofer come and do a repair job on some shingles and do an assessment of my roof, they were efficient and very professional.. I would recommend them to my family and friends

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Company Response

Hi There... Thanks for this. We're happy we could help! Take care.

GJLAU
GJLAU
3 reviews Toronto, ON
9/10

temporary roof repair

These guys arrived at the agreed upon time. Work was done quickly and efficiently. Did not do roof replacement yet as it is December and it is not feasible at this time. I will contact them when the weather is warmer to finish the work.

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Company Response

Hi GJLAU... Glad we could provide what you needed now and look forward to working with you again in the spring. Cheers!

Melissa in Toronto
Melissa in Toronto
1 review Toronto, ON
10/10

Leaking sun tunnel assessment

Our sun tunnel in our bathroom was leaking. Mr Roof Repair not only assessed the damage but if possible arranged to fix it on the spot. Although that was not possible for us they offered a fair assessment within the agreed time and also assessed other aspects of our roof that could become future emergencies. Thanks so much for helping us!

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Company Response

Hi Melissa... So glad that we could provide that type of service to you. Please let us know if we can help moving forward. Take care.

Larry in Hamilton
Larry in Hamilton
1 review Hamilton, ON
10/10

Roof repair

Had Cam and Bram stop by to effect repairs as per Home Inspection results. Excellent service and quality repairs done with absolutely no issues. I would definitely recommend Mr. Roof Repair to anyone needing this service. Cam and Bram were very professional, thorough and courteous.

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Company Response

Hi Larry... We like Cam and Bram too! ;) Glad we could help! Take care.

Mike from Toronto
Mike from Toronto
3 reviews Toronto, ON
10/10

Flatroof evaluation and Skylight replacement

So far Mr. Roof Repair has been extremely thorough in their evaluation and assessement, including finding flaws in roof work that was recently performed by another vendor. I look forward to having them do my flat roof repair!

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Company Response

Hi Mike... Thorough is our middle name! Thanks for the opportunity to work together again. Cheers!

bdegrds in Guelph
bdegrds in Guelph
1 review Guelph, ON
8/10

Roof Repair

They repaired my roof issue quickly and efficiently. No headaches or hassles. Took lots of pictures and made a very detailed assessment. Good customer service, answered all my questions. Repair guys were polite and friendly. Highly recommend.

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Company Response

Hi bdegrds... That exactly the service we aim to provide! Thanks for this. Take care.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacing roof under deck

The flat roof underneath my deck was damaged by disastrous weather, bathroom floor flooded and kitchen ceiling cracked. Andre took charge and sent out an emergency crew to patch the damage. The dauntingly huge roof replacement began quickly. Rodney and Wayne worked tirelessly in spite of rain, snow and sleet, to finish the job before winter set in. They took apart the large deck, laid down new roofing and replaced the deck as it was before. They also cleaned the debris from the yard. It's the third job this company has done for me, and I've recommended them to friends without hesitation. Their care, quality of work, dilgence and guarantees put them at top of list.

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Company Response

Hi There... Andre and Rodney are true professionals. Glad their work was able to shine through! We appreciate your thoughtful review. Cheers!

DM in Courtice
DM in Courtice
1 review Courtice, ON
10/10

Roof Assessment

Mr. Roof Repair was up front about their service and the costs. I had them completed an assessment of my roof before the winter and I was provided a detailed report with pictures outlining the status of my roof outlining any potential trouble spots. They were professional in all communications and were kind enough to complete a few courtesy repairs while on the roof. This was very much appreciated.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. Ensuring your peace of mind by providing a timely solution and or permanent roof repair to avoid issues in ...

CATEGORIES
Roofing, Skylight Installation & Repair, Handyman Services, Pest & Animal Control, and Gutters & Eavestroughs
WEBSITE
https://www.mrroofrepair.ca/?utm_source=homestars&utm_medium=profilepage
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
50
RETURN POLICY
N/A
PAYMENT METHOD
VISA & MASTERCARD
LICENSES
Toronto Municipal Licensing and Standards
MEMBERSHIPS
BBB-Better Business Bureau, National Roofing Contractors Association, Certified Contractors Network
LIABILITY INSURANCE
Yes
DIPLOMAS
Select Shingle Master (CertainTeed), Soprema Certified, GACO Accredited, TPO Accredited
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$399 Minimum For all Repair Service
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Quality Workmanship Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.