I asked for a quote for some roofing and eaves trough work. After having not seen the quote for a week I emailed and was informed it would take more time. After 4 weeks I requested a refund as at this point I had gone with another company and had never received a quote. I got a reply email saying it had already been sent out to me and it was attached (again) as well. I took a good look through all email folders including junk etc. I didn't see it. However, I answered okay, and took a look at the quote. The roof repairs were quoted, but nothing about the eaves trough work. I followed up asking where the eaves portion was. All further communications from me were ignored, emails and phone calls. Some of the eaves work was a little tricky, so what I think happened was they couldn't get that part of it lined up. Instead of being honest about it, they decided to keep my $200.... overall I guess I'm glad I never hired them!
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