I first hired Tip Top Trough last year to replace the eavestroughs on our house. We were extremely happy with their work so we used them again this year to clean the eavestrough. Once again, they did a great job. I’ve been recommending them to friends and would totally use them again.

When I assess tradesmanship, I look at SKILL and WILL.

SKILL: This company failed to properly seal an eavestrough joint at my house. They only offered 2 weeks of warranty, which speaks to the self-confidence they have in their own job. While there was no rain for at least 4 days after the job was done, the seal failed (dripping restarted) about 1-2 months later. This is why for the job they did for me, I am rating the skill very low on the scale provided.

WILL: When I informed them of the problem recently, I was hoping that they will stand up for the job they did and consider addressing it, since all my other joints (more than 15 years old) are without issues. I even offered to pay half the price of the original job, as paying for the full job again just a few months later would be nonsensical. While the company responded initially, they did not agree to do the right thing to admit that they failed on a simple job and accept the proposed compromise.

So I am back to square one and have to pay another company to get this done, which is why I am not recommending this company.

I would hope that for this company and others, it is not only about money, but also about the good feeling of a job well done and satisfied customers - I find it more and more rare to find tradesmen who take pride in the work they do.

Heavy winds demolished the front facade of our home. Within hours the Tip Top crew were onsite and worked diligently to match the existing colors and rebuild all damages. Their expertise, professionalism, and quality of work, not to mention their friendly attitude, made this project seamless and easy. We couldn’t be more thrilled! Thanks Tip Top!!

I found TTT on Homestars and called them because the eaves on the side of my house fell off. Originally I only wanted to do the one side but when Pierce came out he advised me to do the whole house because they were old and economically it was the best way to go. Myriam scheduled a temporary fix to get me through a couple of weeks - which I really appreciated! The crew came before winter set in and I was able to go to Florida knowing that my eaves were well taken care of. I will be calling TTT to clean my new eaves in the fall.

Pierce was excellent with his solutions. Tip Top came out to repair 4 different copper eaves and downspout areas with issues of sloping and drainage. The front downspout had been draining into a dammed up garden bed and flooding via a vent into the basement. Not an easy fix as it is the front of your house with a retaining wall garden. They hid the new sloping eavestrough behind boxwood and out via a removed stone in the wall. Nice job in a difficult area. Edgar and crew polite and efficient. Cold day too!

I hired Tip Top Trough to perform cleaning and reconnect an elbow. Both were done as expected without issues. Their response was quick and professional and the timeline provided was very reasonable. I would recommend them.

I thoroughly enjoy working with Tip Top Troughs to attend to the needs of my homes eavestroughs. This is our second time working with this business and we are pleased with how they fixed a botched DIY and made us compliant with city policy. The process to book was easy and the response was quick for each service request. The team is professional, on time, innovative and helpful. If you are looking for a professional team that will attend to your eavestroughs genuine needs. Then Tip Top Troughs are the way to go.

An old downspout sprang a leak during the recent melt. Tip Top had done another job for us on the front of the house. I called them, and Pierce came by to explain what was required. His two workers arrived soon after and they were friendly, efficient and did precisely what I wanted. A great job and I'm happy to recommend them anytime.

Worked from 8:30 Am to almost 6 PM and it was cold ! Did a great job found some holes near the top of the roof from wildlife which they even put a temporary cover over until the spring when they can fix it. Overall good job ! They are busy tho if you want the work done asap call and book today !

I hired Tip Top Trough to clean my eaves troughs and reattach a section that was falling. off. They arrived as scheduled and did a good job. Myriam is always on top of things. I found Tip Top on HomeStars and have used them once before. They did a fine job then too.