Reviews

10/10

Mallion is one of those companies that you would like to find in every walk of life. It's small, family run and very friendly but most importantly very professional. Everything from providing informed advice on aspects of gutters that most of us never think about, to cleaning up after the job is complete, was done with pride and quality. Petar the owner rolls up his sleeves and ensures that the most complex aspects of the job are completed to his satisfaction. We highly recommend this firm and our neighbour is already expressing interest in getting a quote.

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Company Response

Thank you very much for trusting us to work on your home June and Marty! We really strive to do everything the right way as if it was for our own home. Thank you for your feedback we really appreciate it! We do strive for the best possible customer service. Thank you for recommending us to other homeowners who wish to have a pleasant experience when contracting a service trade.

10/10

We have used Just Decks for two major projects in our backyard over the past 20 years. Many years ago they built a very large, multi-level, cedar deck for us and two years ago they built a somewhat smaller composite deck. Needless to say we were very pleased with all aspects of their work. More recently we had a problem with one of the post lights in our railing. It was over two years since the deck was installed but not only was the manufacturer of the light willing to provide a replacement free of charge but also Paul at Just Decks was quick to offer someone to come out and do the replacement. Brad, the co-owner with Paul, showed up a couple of weeks following my request and put in the new fixture. No hassles and no complaints, just great service.

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10/10

From the very first meeting with Pamela through the installation and follow up with Andrew and Brad our experience with Outdoor Lighting Perspectives was only positive. Not only did they complete the job quickly and efficiently but they also went an extra mile to try to help us out with a faulty deck light that they did not install. Great people and great service.

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Company Response

Thank you so much for such a lovely review and feedback. I can assure you the pleasure was ours. From design through installation the whole project was a treat, and it was terrific working with you.

10/10

Two years ago we selected Pro Concrete from Hamilton to do the concrete patio in our backyard. At the time we gave them a ten star review on HomeStars. When it came time to have our front walkways, steps and driveway done we didn't even get a second quote from anyone else. The hallmark of this company is its commitment to the customer. While they are not perfect, when things do go wrong they do their very best to address the issue. The front of our house looks amazing and any concerns we had, all of which were minor, were addressed effectively. The two owners visit the sites and are part of the team including getting their hands dirty. We highly recommend this company for your concrete work.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for the feedback & excellent review.

10/10

We don't know why anyone would use someone other than Hossein and his team to install their potlights. If every company was as professional, friendly and efficient as Potlight Expert, the world would be a better place. Fast, clean and competitive but also when we had a minor problem with the dimmer switches they came to make the adjustment without hesitation. These guys are good period.

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Company Response

Thank u for your kind words our gol is your satisfaction and we are not satisfied until you are. Hossein AFNANI

10/10

Following an energy audit we recognized that we needed more insulation and additional baffles in our attic to improve our heating and air conditioning efficiency. I ran into Wojtek at my neighbours house and following a quick chat and a quote and some reference checking we proceeded with them. Based on the professionalism of all involved and the thoroughness of Tom and Carlos who did the job I would highly recommend this service. They not only did what we had contracted them to do but they also identified and repaired some gaps in the roof that could have led to leakage.

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Company Response

Thanks for the kind words, June!
We would hate to see your new R60 insulation get damaged by water, so patching a few minor holes in the roof is the least we can do! Hope you enjoy your now cooler home for the rest of this scorching summer!


First Review

10/10

I ordered a fairly large gazebo from Costco and given the size and complexity of the structure I also selected their Installation services package. They use We Install It to execute the installations. Phil and Mark from We Install It showed up early on the scheduled day and work diligently to assemble a very large and complex Gazebo in a professional and pleasant manner. They also made several useful suggestions regarding location and other details which we gladly accepted. When one part was missing and another was damaged they took photo's and notes to pass along to Costco and offered a suggestion as to how best we should handle it. I highly recommend this company on the basis of the work done by Mark and Phil.

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9/10

We have been leasing a furnace and air conditioner from Reliance for 10 years. The technician who came in to do a regular service call mentioned that we might want to look into getting a new unit. It seems the costs have decreased and with ours getting older it would be preferable to move into a new unit. Moreover he mentioned several rebate options that might be available. To make a long story short within four days we had a new unit installed, we are paying less money per month for the same quality of unit and we are expecting rebates worth $3000 between those offered by the company and the government. On top of that the process from the discussion with technician through the meeting with the representative and the professional work done by the installers was all efficient and first rate. I highly recommend their services.

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Company Response

Thank you so much for your review and feedback! -Cait

10/10

I can't say enough about the value, professionalism and quality of the work done by the Pro Concrete staff. With one minor exception at the end of the project, they hit every timeline. Moreover they did an exceptional job of cleaning up afterwords. My neighbour even commented on how they would knock on his door when they were parking in front of our houses, to ensure that he would not be inconvenienced. As it turns out he is also needing his driveway done and based on my experience I am sure Pro Concrete will be his company of choice. Their prices are also more than competitive.

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Company Response

Thank you very much June! We truly appreciate your review. We are glad to hear we met all of your & your neighbours expectations.

10/10

In a day when customer service is largely left to automated attendants and quota driven technicians it was most uplifting to see the high quality of service from Reliance Home Comfort. From the customer service attendant that took my call to Matt the technician who completed the service requirement the entire process was first class. The problem with my furnace that arose at 10:15 this morning was addressed by 2:30 this afternoon including the need to retrieve parts across the city. I can only wish that all business would take customer care as seriously as Reliance. Thanks to Matt and whomever answered the phone when I called. Marty Keast

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Company Response

We sincerely value this wonderful feedback Marty and thank you for choosing Reliance Home Comfort. Hearing about your great experience with Matt is wonderful news and we will be sure to pass this along. Thanks again. ~ Rich