Reviews

0/10

They charge $49 to show at the door to get a price - which is fine. But quote to disconnect and replace a one piece toilet (no plumbing just the gasket) and change the cover plate on the bathtub tap and shower arm (unscrew, add plumbers tape and screw in new arm and no valve change) was quoted at $980 - for a job that I could do in two hours max. so paid for the estimate and sent a very nice man away.

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Company Response

Unfortunately many details have been omitted from this review. Client wanted a very heavy one piece toilet lifted from the 2nd floor and carried out to the garage, then carry in a one piece toilet from the garage back up tho the 2nd floor and installed. This job required 2 men and we have to charge accordingly. The parts client purchased were wrong so we had to pick up and replace the correct parts. Not sure why this client believes its a simple gasket change. Thank you.

10/10

Have used this company for several years dealing with Sam and Frank. Showrooom is old-school - bit chaotic - but selection is excellent, functioning display means you can test out nearly every door knob and handle, and pricing is excellent. Recently ordered same product as sold at a "designer" location and exactly the same product was 55% less. The staff are patient and relaxed in dealing with customers and I highly recommend this company.

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10/10

House on a hill and no machine access made this job tough. Removed a massive stone wall, excavated and waterproofed a problem area. Took the time to really understand the problem, unlike others quoting did not try to do more than needed and made some really excellent suggestions for other ways to address issues.. Great team of guys, worked hard, Igor was on site to supervise. Left worksite well organized and cleaned up path/walkway. Proof is in the pudding - despite a the recent winter of the worst case scenarios with freeze thaw cycles when we used to have issued, absolutely no problems. Would highly recommend.

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Company Response

It was a pleasure to help you. Best, ICYReno- team in Toronto

Bml
10/10

Best review came from the guy from the counter company. He was using lasers to measure for counter - "this kitchen is really straight!" He was shocked given we had a U-shaped area with a peninsula and neither the floors nor the walls are straight in this old Victorian! They have a strict contract which made us do a better planning job. We also found a delivery error from Ikea and made sure we had the right parts when they arrived so the job went smoothly. Tell them what you want done and get out of their way - they are really good. We had several spots that required custom fillers and they look great - even created a 5 inch wide door from a drawer front for a tray cupboard. Willing to provide excellent and experience advice. Would strongly recommend. In and out as scheduled.

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Thank you for high appreciation of our job. To my pride my partner - son is a perfectionist. Good job in leveling is totally his merit.
We all received a good result because you were so cooperative.

10/10

Biweekly cleaning, excellent work, really great staff, prompt and thorough. Have used for several years now.

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10/10

Once again had Sue come to the rescue to help select colours and cabinet finishes for our main floor (we are in a bungalow so includes bedrooms), and finalize fabric and manufacturing of custom drapes. Sue is great to deal with, listens to you, and helps make great decisions. Our reno is over and looking great thanks to her advice and help!

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Company Response

Thanks Barbara! Always a joy to work with you!

10/10

Once again, Alex came to the rescue when a 'home repair" faced challenges. I emailed him to say I needed some help, described the issue, and luckily for me, he was passing nearby and popped in, fixed the problem and it was all cleared up with very short notice. It is so nice to be able to deal with him - we have used his services several times over the past few years for small and large jobs and every time we have been well looked after. Would recommend his services highly.

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Thanks for taking the time to write this review.

10/10

We did a major renovation of our home that included gutting the kitchen modifying and moving walls and replacing all the hardwood floors in a bungalow. We "moved" to our lower level during the construction as we had to totally empty the main floor. We were very pleased with Sosna. Their team and subcontractors were great to work with, and quickly adjusted anything we were concerned about. We are pretty picky! The work was done in a reasonable time - the delays were related to items we ordered not Sosna, and the quality of the workmanship was great. Our home was an older home - and as we expected, there were some surprises and challenges but everything was looked after properly. We are delighted with our renovation and would highly recommend Sosna to others.

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Company Response

Thank you Barbara! It was a pleasure working with you!