Igor and his were nice to work with, but my basement still leaks. When I first contacted him, I asked him to assess what needed to be done and he recommended an inside waterproofing job, which he completed. However, water still comes through the window well. I called him about it and he said he'd be happy to install additional proper drainage outside for a mere $1,200. And yet, that wasn't what he recommended initially - he suggested the costlier option. When I asked for a better price, given that he had guaranteed me a waterproof basement, he declined to do so. Disappointing.