Reviews

10/10

The end to end experience was extremely satisfying. I gave the company a call based on a recommendation from a neighbour for an in home consultation to replace my roof. Mike came by the next day as promised and he already taken a look at my roof with some pictures taken so our discuss was thorough and precise. Mike also provided options on using different materials with pros and cons. I gave the go ahead a few days later. Stephane called yesterday to confirm the date of work. The team came on time and quickly set up the site with my deck and walkways fully covered. The roof replacement work was done quickly (I later learned that Imperial provided some extra crew to speed up the work because bad weather was in the forecast). The crew were professional and courteous and they finished the work on schedule and clean up the site quickly before they leave. I can say that you almost didn't realize a major work has just taken place earlier. I highly recommend Imperial Roofs to anyone who is considering replacing a roof. Thanks for job well done.

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Company Response

Hi David, thank you for the kind words we really appreciate you taking your time out of your busy day to review us. We hope to do more work for you in the future when your family and friends are ready.

1/10

I have disengaged this company after having Jacob's team clean my house for the past 5 years. The service has deteriorated to the point that I didn't have my house cleaned for 8-weeks. I switched to monthly cleaning instead of bi-weekly clean and it seems created difficulty in schedule a cleaner. One particular clean promised a cleaning date in March but never show up and Jacob couldn't schedule a replacement which means that I have to wait further. This is not a sustainable business model that I could leave with. My cleaning date requested was not met and I can only take what Jacob can come up with in the last minute. Jacob never get on top of cleaning schedule himself and seems like he leave it to the individual cleaners. I did give this company good reviews before, but their service, at least to long term customer like me, has dropped to a point that I need to take my business to somewhere else. Not a pleasant experience.

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Company Response

David. After years of faithful service im sorry that you decided to leave us and with such a sour review. At least you mention that you gave reviews for our service because you and all my current clients know that we dont compromise on quality of work. This is a review you left not about a service but because of lack of service. You did mention in your review that you changed from bi weekly to monthly but you failed to let the good people reading know that you demanded a friday spot and I told you we had none. We have gone through many cleaners over the last 5 years with you and I have never sent a cleaner who wasn't fantastic. I always sent my best. They all enjoyed working for you and you were always very happy because you tipped them and even provided lunch for them and Christmas gifts etc...I am grateful for all the clients I have who stick with us through our staffing issues and our growing pains and are sorry that we couldn't accommodate you anymore. Wishing you the best of luck moving forward.

10/10

I was impressed with the 10/10 reviews this company received over the year and decided to contact this company to ask them to take a look at the wifi network in my home because my wife was complaining 'dead zones' in the house. Max responded to my inquiry and quickly asked a few questions to narrow down a few possibilities. He also recommended to purchase two wifi routers to improve the overall network performance. We set a date/time and Max showed up promptly and quickly diagnosis a signal issue in the house even though I was using a few power-line adapter/extender. He installed and setup the wifi routers and re-test the signal and they were greatly improved. Max was knowledgeable, courteous, and professional. He did an awesome for my home's wifi network and I'm sure I will have excellent wifi network from now on. Thanks Max.

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Company Response

Thank you David for taking the time to review my work. I am happy things are working well and the previous reviews helped you chose me. Thank you. Best regards.

10/10

I used Jacob's team in the past three years. I found his team professional, courteous, punctual, and they always met my expectation and strife to accommodate my need and schedule.

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Company Response

David, thanks so much for this thoughtful review! Good clients are just as hard to come by as good cleaners and you and your family are so welcoming, kind and patient. I am so glad to have met you and am grateful to have been able to provide you with cleaning and lawn care services this past year. I am looking forward to continuing our relationship into the future! God bless you and your family! Jacob Brettler & The Home Cleaning Team

10/10

Cody responded o my inquiry right away and provide a quote the next day. He showed up promptly as scheduled and did a thorough and fantastic job cleaning all my house's exterior windows. I will no doubt use him again and highly recommend his service to anyone who wish to have a thorough window cleaning job.

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Company Response

Thanks so much David!
Cody & Einzig Team

10/10

Igal responded to my inquiry promptly and showed up on time on the agreed date and time. He did a professional job in hanging 2 pieces of wooden wall arts, 1 metal framed mirror, 3 photo-to-canvas panels, and a several paintings. He offered expert opinion on how and where to hang these pieces to get the best effect. I won't hesitate to bring Igal back if I need more pieces to hang on the wall. Igal has the knowledge, the skill, and the tool to do a good job for you. Highly recommend Igal to anyone who need to hang wall pieces.

1 of 1 people found this review helpful.
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10/10

Gabriel responded to my inquiry promptly and came for a site visit the next day. He provide his professional opinion on how to approach the project and gave a reasonable estimate. He even agreed to slot in my project sooner that I expected. The work performed was highly professional and took care of details. My backyard was beautifully landscaped with a mixture of scrubs and plants. I'm sure when next spring comes, it will look very nice. I wish to congratulate S.N.G Landscaping for a job well done and I would not hesitate to recommend Gabriel to your next landscaping project.

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Company Response

Hello David and Jeanie,
Thank you very much for your feedback. We invest a lot of time to provide the best service to our partners .Lawn care or snow removal as well. It is a great satisfaction for us, work with people like you . See you soon
Best regards,
Gabriel

10/10

David and Dan did a great job. They came promptly as agreed. Move furniture and stuff from basement to the main floor and the 2nd floor. Taking care of the newly rennovated space when moving. Great team! Will defintely engage their services in future.

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Company Response

thanks for using my service and thanks for the review

10/10

Michael responded quickly and provide site inspection and estimated promptly. He even allowed a last minute change to the design of the door. Les did the installation a couple of weeks later promptly and professionally. All is well. Delivered as promised. Highly recommended.

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Company Response

Thank you for this review David. Every customer has their own unique tastes and needs. We listen with great care and respect to your unique requirements.

10/10

We needed to re-pave our aged asphalt driveway. Marc responded quickly, paid a site-visit, and provided an estimate. He also gave a lot of helpful advice and tips on how to approach this project. Marc was always friendly, polite and professional. Nortown also gave a fair price for the work done and did not ask for a down payment. Marc kept us posted on the schedule for our work, and the teams came on time. Their work was professionally done. Marc even came back to do a touch up on a very small part of the driveway to complete the work. I couldn't be more pleased with the work that Nortown has done. I won't hesitate to recommend Nortown to any one who wishes to have their asphalt driveway re-paved.

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10/10

I have used The Home Cleaning Team on a regular home cleaning service and I'm totally satisfied with their service. Jacob is very caring and bring his team to start on time and finish on time, on budget. The cleaning ladies are very thorough on their tasks and they pay close attention to details. Highly recommended.

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Company Response

Hi David! Thanks so much for this review! I am very thankful to have such a great regular client like you. The cleaners are always so happy after a day working in your home! You are so kind and thoughtful for cooking lunch for them! I look forwarding to continuing our service to you! Jacob

8/10

I'm 100% satisfied with the services provided by the Home Cleaning Team. Beth did a great job and Jacob followed through with the booking. Beth was very thorough in her cleaning tasks. Jacob was courteous, knowledgeable, and offered expert advice on how to get the job done. I'm sure we will have s long relationship in cleaning services as well other services around the house. 8 out of 10 is my rating because this is our first engagement and there is always room for improvement. All in all I'm satisfied with the services provided.

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Company Response

Thanks for this review David! I am thankful to have your business! Please don't forget to mention to us those ways which we can improve so that we will always be able to meet your 100% satisfaction! Best, Jacob & The Cleaning Team