Dodds Garage Door Systems Inc.

Garage Doors & Hardware
Toronto, Etobicoke, North York, Scarborough, Mississauga, Cooksville, Richmond Hill, Thornhill, Concord, Vaughan, Markham, Unionville, Brampton, Oakville, Whitby, Oshawa, Woodbridge, Maple, Bolton, Ajax, Pickering, Georgetown, Newmarket, Aurora, Burlingto
HomeStars  >  Garage Doors & Hardware in Richmond Hill  >  Dodds Garage Door Systems Inc.
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92%
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How well a company responds to Quote Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Dodds Garage Door Systems Inc.

Average customer rating:
9.6 10 (558 reviews)

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Private User
1 review Richmond Hill, ON
10/10

Great service from start to finish. Everyone we dealt with was polite, efficient and provided excellent service. The gentleman who gave us the quote, Mike, was very clear and explained the product and its different components. Ryan, the installer was terrific-very professional. The insert for the window portion was missing; Ryan reported this and it was delivered the next day. I would definitely recommnend Dodds to anyone looking for a new garage door.

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Thank you very much for this great review. When dealing with DODDS you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you the customers for 17 years in a row!

Hillcrest Village in Toronto
1 review Toronto, ON
10/10

This company was referred to us by a neighbour with a similar vintage home.

Excellent service. Quote was provided quickly and efficiently. Once the door was in, it was installed very quickly.

Door itself works great! No concerns with recommending this company to others in the neighbourhood.

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Thank you very much for this great review. DODDS sets the benchmark in customer experience for garage door companies across the G.T.A.

sandi from Mississauga
2 reviews Mississauga, ON
8/10

We had a very good experience with Dodds. After hearing them advertise on 680 News and conducting some independent research we decided to go with Dodds.
Having been in the business for many years and having very competitive prices, gave us the confidence we needed to go with Dodds. The installation was flawless and the service technician was polite and respectful.
The quoted price includes tax.

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Thank you very much for this great review Sandi. At DODDS you only pay for the door that you need at the price that is comfortable for you. Your friendly and knowledgeable DODDS garage door professional will always inform you of the choices you can make that will impact the price of the garage door that is right for you.

DK
2 reviews Mississauga, ON
6/10

We had our garage door replaced in early April and one of the panels had a dent in it. The installer informed us that he notified the company to have that panel ordered to replace the dent for us.

It is now mid-August and I've called numerous times to get an update and every time I've called, I was told that I would receive a call back once they look into it and NEVER has anyone called back like they said they would.

I've even spoken to their supervisor for an update and he said that he would call me back the next day and never did.

It was over 4 months and there was no update from this company and I still had a dent in my "new" garage door.

Dodds eventually did contact me and had the new panel installed with no hiccups on August 16th 2017.

Review has 1 previous version
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We had some problem establishing who this client is since only initials were provided. We have now contacted him and advised him that unfortunately manufacturers have a long delay when a specific section has to be replaced and this section arrived this week and is scheduled to be installed next week. We sincerely apologise that it has taken so long but some factors are outside our control.

jchan in Oakville
4 reviews Oakville, ON
10/10

This is the first time we've ever required garage door repairs, so when the cable for our garage door opener broke last night....my first thought was "what do I do now?" Well, I called Dodds!
They came the very next day. They were very busy, might still managed to squeeze me into their busy schedule.
The service tech Chris K was the best! Very professional & polite, noted the problem right away & got to work....I could tell that he definitely knew what he was doing. In fact, he was so good & fast that I asked that he change the rest of the cables too (we have 2 single garage doors), as they were all the same age.
Just magnificent service from Chris K; very impressed.

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Thank you very much for this great review JChan. Value for money. Another reason why DODDS is voted #1 by you, the customers. At DODDS you receive unparalleled value for every single dollar that you spend.

Peter in Mississauga
1 review Mississauga, ON
10/10

Installers arrived as scheduled on a very hot and humid day.
Jacob and his partner proceeded to immediately dismantle
our old garage door. They were all business in this matter. I was surprised by their efficiency. Of course, this work ethic carried over
when they installed our new Garaga garage door. They did an
excellent installation job. Highly recommended.

Peter B.

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Company Response

Thank you very much for this great review Peter. The only surprise in buying a garage door from DODDS is that there are no surprises. You will always get the door that you need at the price it was quoted and the door will be installed with great care and professionalism.

Private User
1 review Oakville, ON
10/10

Good service from start to finish
Installation was on time as agreed and installer did a great job
The garage door looks good and i'm very happy
Would recommend Dodds to family and friends

Oakville

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Company Response

Thank you very much for this great review. At DODDS your satisfaction as a customer, the safety of your family and the integrity of your budget are all of primary importance to us.

Private User
2 reviews Richmond Hill, ON
10/10

Mike made the impossible happen - we were able to get the garage doors we wanted without paying inflated prices for customization. Everything went well from start to finish, we are very happy with our purchase.

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1 of 1 people found this review helpful.
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Company Response

Thank you very much for this great review. At DODDS we are committed to helping you choose the perfect door for you, your home, your street and your budget.

MaggieOnTheGo from Burlington
4 reviews Burlington, ON
10/10

Chris arrived on time and very nice to deal with. Work was done in less than an hour - it was obvious that he was highly experienced and knew what he was doing. We are highly satisfied and would definitely recommend this company.

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Thank you very much for this review Maggie. At DODDS our job is never done until you are satisfied. We are always there for you.

Tina from Markham
2 reviews Markham, ON
10/10

Awesome experience from beginning to end. The sales rep Antony was great took his time to explain and show us what would be the best fit for our home, with no pressure. Angela from the office left me a voicemail to contact her to set date for installation . I called her back easy to talk to really nice girl. Today Steve showed up on time to install super nice guy , efficient , clean , awesome workmanship really took care in everything he was doing. Garage door looks great and I am so happy I went with Dodds.

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Thank you very much for this great review Tina. Every DODDS team member is fully committed to maintaining our excellent standards of service and support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dodds Garage Door Systems Inc.

Dodds Garage Door Systems gives new meaning to the word "reliability".
"We show up when we say we will, we do the job with the expertise of over 52 years in the business, and we tidy up. We never leave a mess!"
"When you require garage door service or garage door electric opener attention, please call us. You won't be sorry. We guarantee it!"
Having done that, just sit down and relax, you have just hired Greater Toronto's #1 garage door company, Dodds Garage Door Systems is your RELIABLE garage door firm.
Dodds major products are "SERVICE", "VALUE", and "CUSTOMER SATISFACTION!"

Dodds Garage Door Systems Inc. is an all-Canadian privately owned company, established in 1958, specializing in the sale, repairs, service and installation of:

Overhead Garage Doors- residential, commercial and industrial
Electric Garage Door Openers - residential,
commercial and industrial
Associated Safety Systems
Preventive Maintenance Programs
Barrier Gates

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Overhead Garage Doors- residential, commercial and industrial, Electric Garage Door Openers - residential, commercial and industrial, Associated Safety Systems
SERVICES
Preventive Maintenance Programs. Repairs and service of all makes of garage doors and garage door openers FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Garaga, CHI, Liftmaster
STYLES
Insulated, Non-Insulated, Wood, Steel, Aluminum, Raised panel, Coach House (Carriage House) Glass, Platinum, Rolling Shutters, Fiberglass.
SPECIALITIES
Garage Doors and Garage Door Openers
WEBSITE
http://www.doddsdoors.com/
YEAR ESTABLISHED
1958
NUMBER OF EMPLOYEES
43
PAYMENT METHOD
Visa, Master Card, Amex, Cheques, and Cash
MEMBERSHIPS
Richmond Hill Chamber of Commerce: Canadian Federation of Independent Businesses:IDA International D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.