Had a few rollers loose on my garage door, and a bolt missing from the opener itself. Called Dodds and set up an appointment very fast. Dan came and did all the needed work in 30 minutes or less. He got the job done and things are good as new again. Highly recommended, thanks so much.

Phoned Dodds on Thursday to replace broken spring. Came Friday and both springs were replaced in less than 1/2 hour. Unlike my installer who didn't come or answer my call Dodds came when they said they would . I will be using them the next time I need service on my garage door.

The tech they sent was very cool, calm and collected. Installed new garage door opener and some sundry fixes. Very happy with the quality of work and professionalism of the technician.

Great sales, great communication, perfect instalation, all and all extremely positive experience.
Couldn’t be happier with our garage door, not only does it look great it operates better than ever.
Thanks you
Rob

I had done a lot of research into garage doors and had 3 quotes from local dealers. Costco was cheapest, and there were 2 other companies that had better products but were significantly more money. All included garage door openers and similar insulated doors and hardware. What set Dodds apart was the service before, during and after the sale. They confirmed the appointment, gave us everything in writing, pricing was the same as it was online, and they actually followed up AFTER the quote to make sure we had all our questions answered. We picked them partly because of this piece but also because everything they did was warranted for life. In their words they want to put in the door and never see us again for anything. Then after the install, they called us to make sure we were happy with everything and that it was cleaned up and installed to our satisfaction. And as if that wasn't good enough, our insulated value is HIGHER than the other guys and what was standard with their offering, was all optional with the other guys. But even the standard stuff was BETTER than the optional stuff with the other quotes (eg other guys 'upgraded' spring was 15,000 cycle, Dodds was 25,000 cycle spring). I can't recommend these guys enough - forget about the rest, these guys are the best.

We found Dodd’s to be very responsive when we called them and were able to send a repair person within a few hours. The work and service were very much to our satisfaction.

I'm extremely disappointed with Dodds Garage Doors and their poor customer service and quality of doors. I specifically recommended Dodds Garage Doors to my senior citizen parents and to fellow friends and family members because of their good online reviews, specifically from the BBB and because of their advertisement about being one of the best in the industry and providing a warranty on their garage doors. Throughout the years we have had several offers from other companies to install a new garage door at a much cheaper and reasonable price however, because of my insistence that Dodd’s Garage Doors would provide a better product and service we ended up purchasing a new garage door with them at an almost $1300 dollar price tag. Recently, much to my surprise our garage door cable came loose and one of the wheels on the doors came out of the bolt. I immediately called Dodds Garage Doors to get it fixed. I was told that we did not get the “platinum” door package and therefore were not eligible for the guarantee. The door is hardly three years old and I was not made aware of this provision when I first purchased the door with Dodds. Then I was told that in order to even get a service person to even come and look at the issue they would charge us roughly $87+ and that does not include the parts and service charge. This is totally unreasonable, especially given the fact that the installation was clearly faulty if the bolts just slid out of holes and one of the wires came loose. They would not even have to purchase any parts; just put the darn thing back together again. Dodds Garage Door does not care about their customers at all and don’t honour their agreements. They also actively promote false advertising. I do not recommend them and will let everyone I know that this company provides false advertising and awful products and ridiculously high prices. Don’t go with this company. Get your garage door from another cheaper and better provider.

Fixed my tenant's garage door quickly and efficiently, for a reasonable price. Allowed me to pay for the service afterwards over the phone. Anna in the office is very personable and helpful. All in all, very easy! Will definitely use them again.

My husband and I had a really nice garage door installed by doods. They were fast and friendly and would recommend them. Sales and Customer service were great as well.

One garage door off tracks. Turns out that it wasn’t anchored correctly. Went above and beyond to repair by cutting additional 2 x 4 anchor. Also repaired second garage door on brink of failure. Very happy with work and professionalism.