Just a small job ... but I was treated as if it was a huge one! I needed a firm 12" x 12" x 5" piece of foam and was invited to drop by. The showroom is bright and welcoming; the staff members are pleasant and friendly ... and the price was right. The job was done while I waited - less than 10 minutes! If I ever need a new mattress or pillows, I'd be sure to visit Foamite - and I'd certainly recommend Foamite to anyone looking for perfection.