Reviews

10/10

After booking an appointment, Matthew arrived on time and quickly set out to tackle general dirt and stains in my carpets. The result, 90 minutes later, was clean carpets, no stains and a very pleasant experience. I waited to post this review until the carpets dried and just like Matthew recommended and said, after I vacuumed, they look like new.

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Company Response

Thank you so much Ms Beverley for the amazing review, feedback and thank you so much for the business. We are so glad to be of a service and we look forward serving you again in the future. Yours, Adel Majd and the 416-SO-CLEAN Team

10/10

Upon a recommendation of a neighbour, I called Alpine Roofing for advice - did I need a new roof or could I wait another year? Within days I had my answer - Mimi came, took pictures of my roof that was missing shingles and I had no waterproofing between the wood and the shingles. I got a second quote and inspection, just to verify what I was told. Two days later, the crew pulled up at 8:30, right on time and worked until 7, replacing my roof. I now have repaired wood, waterproofing and new shingles. The crew were friendly, worked fast and cleaned up both as they worked as well as a final clean-up at the end. What could have caused a lot of damage inside, was averted quickly. And, their pricing and warranty was better than my second quote. I would recommend this company without any hesitation.

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Company Response

Thank you, Beverley, for you nice review

10/10

I decided to get my carpets cleaned at the beginning of the week, and was able to get scheduled in within four days. Ivan arrived on time and worked quickly to make my light carpets look good. He explained what he was doing, made suggestions to keep the carpets looking cleaner and was very pleasant. Once again, Reliable Carpet Care was.....reliable.

1 of 1 people found this review helpful.
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Company Response

Glad we could live up to our reputation. Hope to hear from you again. Thanks for the feedback.

10/10

Our fridge/freezer stopped working two days before we were leaving town for two weeks. Joseph responded immediately to my urgent call for help. He arrived within hours of my call and was able to re-start the fridge. Due to our travel plans, we did not want to leave anything in the fridge in case it stopped working mid-trip so left some condiments, etc. in the BBQ. Upon returning, we found the fridge is working perfectly, never stopped again and hopefully has a few more years of life to it. Joseph was a real pleasure to meet and to help us so quickly.

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Company Response

Thank you so much for that glowing review!
I truly appreciate your business and especially clients like yourself
Thank you for your support!

10/10

Repeat performance - Spring carpet cleaning. Jay arrived on time, even a bit early, went right to work, and finished cleaning our carpets in record-breaking time. The stains are gone and the carpets dried quickly, and look great.

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10/10

Nick and Chris arrived on time, after calling beforehand to confirm their arrival time. They immediately went to work, explaining to me what they were doing. Because we have just finished a renovation, I could hear the particles that were in our ducts getting sucked through the hose. I have no doubt that the drywall dust, chips and everything else that collected over the years is gone and our ducts are now clean. They were fast, polite and a pleasure to have in the house.

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Company Response

Hi Bev. Thanks for taking the time to share about your experience with us. We appreciate you putting your trust in us to get the work done and glad that you were happy with the work we performed. If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. All the best, Paul

10/10

A dripping faucet in a bathroom turned out to be a bigger problem than expected. Larry arrived quickly and advised to either order a part that would take time to arrive, or change the faucets. We opted to change the faucets which Larry expertly installed. The job was done quickly, the bathroom and work space was left neat and the drip was gone. Again, Larry did an excellent job.

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Company Response

Hi Beverley, thank you for the great review and your continued loyalty. Its always a pleasure working for you. Looking forward to servicing your future plumbing and drains projects. Thank you from Waterworks Plumbing and Drains Inc.

10/10

I called to arrange carpet cleaning with little notice, but Jay was able to accommodate me. He arrived on time, started to clean immediately and the cleaning was completed quickly. The stains, from every day use, are gone; the carpets look like new. The price was comparable to what I had paid in the past. Jay was a pleasure to work with. Customer service is obviously very important to Jay, as he called me this morning to make sure that the carpets dried properly and that the stains that I was worried about were indeed gone. This was a terrific experience.

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Company Response

Thank you so much for the review and the business. We truly appreciate it. We look forward serving you again in the future. Cheers, Jay Nader steam Kleen

10/10

Dave arrived on time and outlined what had to be done to replace four tiles around my newly installed shower knob, in a shower that was tiled 14 years ago. He was fast, worked cleanly and did a super job. You cannot see a difference between the original grouting and the new grouting around these tiles. I will be calling Dave again, when I have other miscellaneous jobs to do around the house. He is knowledgeable, friendly and reasonably priced.

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Company Response

Thanks for posting a review so quickly Beverely and I hadn't even gotten around to asking you for it. Great to hear you're satisfied with my work and looking forward to your next call.

10/10

When my kitchen sinks backed up late last night, I thought I was in real trouble as we don't have a regular plumber - until now. What luck that I called WaterWorks Plumbing. Natasha arranged for LARRY to arrive within two hours. Once he was here, we also had him change our bathroom faucets to give us better water flow, and change the shower faucet that had a broken temperature control. Larry was fast, a pleasure to have in the house, did a very clean job, was very knowledgeable, explained what he was doing and the best thing is - all our plumbing issues were fixed, because of our clogged kitchen sinks. The Water Works and Larry will now be our regular plumbers when we need one.

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Company Response

Hi Beverley, thank you for the awesome review. We are happy to help in any way we can and glad the problem is resolve. Our priority is making sure you have the best experience with anyone you have ever dealt with. It will be our pleasure to be of help to you or your family in the future. Thank you from us at Waterworks Plumbing and Drains Inc.

10/10

First saw North Shore Eavestroughing at the Toronto Home Show and got a very detailed explanation of product and process. When we called to set up an appointment, we got - Fast quotes, fast scheduling, fast installation. Installers were helpful suggesting appropriate downspout locations and were very pleasant, worked quickly and left the property spotless. The price was comparable to other companies, but the service was exceptional. Darren and his team truly know the meaning of customer service.

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Company Response

Thanks alot Beverley!