Joe The Appliance Guy

Appliance Repair
Vaughan ON L4J 8Z4
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Appliance Repair
Joe The Appliance Guy
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98%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 12 timesBest of the Best '22 Best of Award '22winner 12 times

Reviews for Joe The Appliance Guy

Average customer rating:
9.9 10 (630 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Oven repair

My 22 year old oven stopped heating. I was doubtful it could be repaired because many of the parts are no longer available. Joe did research prior to his arrival on my oven and then methodically tested components including those on the main control board, which was the malfunction. Thankfully he had a control board for my oven with him. Eureka, my oven now works. I was dreading looking for a replacement and the cost since my oven was top of the line when purchased. Joe has repaired my appliances over the years and did his best to extend the life of top end appliances. Highly recommend.

Approximate cost of services:
$560.00
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Company Response

Thank you for taking the time to write such a wonderful review.
It's nice to hear from you again and to chat with you. I am so glad I could help you out and salvage your appliance. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Das
Das
0 reviews Vaughan, ON
10/10

Fridge repair

Joe responded quickly to fix a fridge that is over 20 years old. He knew exactly what to do and took the time to explain everything to me. He is super friendly and a true professional. He now has a customer for life!

Approximate cost of services:
$300.00
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Company Response

Thanks so much for the great review. I very much enjoyed helping you out. Hopefully I can be of help again in the future

Private User
Private User
Private User reviews Toronto, ON
10/10

A Top Professional

We called Joe to fix our fridge. We were greatly impressed by his punctuality, knowledge, and final result. We have our fridge back. We give his service 10 out of 10. We highly recommend him.

We already sent his contact info to a couple of people. Our message was brief: "If need - it should be Joe only".

Thank you, Joe, very much!

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write such a wonderful review.
I enjoyed helping you out. Monitor the fridge for a week. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing, expert service

I reached out to Joe for help with my washing machine repair based on excellent reviews on HomeStars. He engaged his colleague Danny to help me out and I am so grateful! Danny was OUTSTANDING. His expert knowledge and help led to a quick repair. He was very honest and I trusted his approach completely. He was also incredibly kind. I am so grateful Joe connected me with him, and so grateful to have a fully functioning washing machine! Thank you Joe and thank you Danny!!!!!! If I could give higher than 5 stars I would!

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad my colleague could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Edward P. from Mississauga
Edward P. from Mississauga
5 reviews Mississauga, ON
10/10

Samsung washing machine repair

For some reason, there was all of a sudden a large hole in the door seal of our Samsung washing machine. Based on prior reviews, I got in touch with Joe via email to have it repaired. I received a prompt reply that he would not be in the area, but Danny could have a look at it. I cannot say enough about Danny's expertise and dedication to client service. He was able to replace the door seal without removing the dryer on top of the washer - a big savings in time and effort, as both are located in a small space and not easily moved. He also did not charge me upfront for the replacement door seal, whereas another provider wanted over $200 upfront. He communicated clearly throughout the repair process and was very professional. His cost was a significant savings over another quote, and was done quickly. I would happily recommend Danny and Joe for future appliance repairs.

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad my collogue could help you out. Hopefully I can help you again in the future when needed.
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Ara
Ara
8 reviews Brampton, ON
10/10

Samsung Dryer Heater assembly replacement

My 8 year old Samsung Dryer (dv50f9a8evp/ac) gave up heating, even though the drum rotated and no other issues. The display didn't show-up any error neither the Samsung Care app images. Contacted few top rated people from Homestars. All gave nearly similar quotes for heating issue , Joe called me and I proceeded with him, as he explained the possible issues which could be a less cost thermal fuse or higher cost replacement of the heater assembly - which could be a rare situation .
He arranged his partner Dany to visit. Dany who servers my area , called me and explained the same. He showed up promptly as scheduled. To my bad, the issue was on the heater coil element. Dany showed me with the multimeter reading from the faulty unit. The price was discussed upfront before the replacement of a new Samsung heater assembly unit. As a Samsung service man , he carried the original spare units in his van, so no delay for parts. The Dryer internal housing case was also vacuumed and cleaned by him.
He explained about the expected burning smell from the new heating coil during the initial use , preventing future brake downs, and also about the 2 month parts & 1 month labor warranty, incase of a manufacture defect.
Satisfied with the job , nice team (Joe/Dany) to get the service quickly.
Recommend this team for appliances services.

Approximate cost of services:
$350.00
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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad my collogue could help you out. Hopefully I can help you again in the future when needed.
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

TC2 in Maple
TC2 in Maple
12 reviews Vaughan, ON
10/10

Kitchen fridge

The reviews are all true. Joe responded to my message same day (on a Sunday) and tried to diagnose over the phone. He called back the next day to let me know Colin would be contacting me. Colin arrived and efficiently diagnosed and fixed the broken temperature gauge which caused an ice buildup in the freezer behind the back panel (which is out of sight) and blocked airflow to the fridge. Temp went back down to a normal 37 degrees that night (from 68 degrees). These are my new go to appliance professionals !! Thank you so much!!

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Kathy
Kathy
1 review Vaughan, ON
10/10

Joe is nothing short of amazing!

In this age of appliances being so hard to get, we were full of anxiety when our clothes dryer suddenly stopped heating. We found Joes info on our Nextdoor app and called him in the morning. He came two hours later, inspected our dryer, found the problem (a broker heater), spent time replacing the heater, and cleaned out the lint all the way out to the outside of the house. He was so kind and personable, assured us that we didnt need to purchase another dryer, and explained exactly what he did and why. To our joy, the dryer was repaired within an hour and we were up and running again. Joe has been doing this for many years, and we will not hesitate to call him the next time one of our appliances has issues!!!!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out in this way. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks so much again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Heather in Brampton
Heather in Brampton
0 reviews Richmond Hill, ON
10/10

Front-load Washing Machine Repair

Joe was prompt and professional from initial contact. He scheduled a call to discuss the specific issues with our washing machine (Whirlpool Duet). He research the appropriate parts in order to be as efficient as possible once he arrived. Even though he had to step out to pick up another replacement part, he kept in contact and advised me when he was returning. Joe is a very genuine guy; very polite, professional & knowledgeable! To top off the service call (which was very fair priced), Joe found my husbands wedding ring that had gone missing for over 2 years!! Im so thankful I called Joe and how thorough he was when checking our machine! Joe is on my speed-dial now for any appliance repairs in the future.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Ryan  in Don Mills
Ryan in Don Mills
2 reviews Toronto, ON
10/10

Refrigerator

For over 15 years, Joe has helped us out and been very honest with us. He is so quick to return calls and shows up when he says he will. He is also very passionate about his work and makes every effort to keep costs down. I trust him and 100% recommend to everyone who needs help keeping family life going smoothly!

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thank you so much for your support!
It was very nice to see you guys again.
Thank you for your business and if you require anything in the future I'm a phone call away.
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joe The Appliance Guy

Appliance Repair company founded in 1979 with a dedicated service group where customer loyalty and care is number one.
Honest Professional appliance service and installation performed by me and my experienced network for many years in the GTA.
WE NO LONGER SERVICE north of Hwy 9
Fully certified, GAS license, Specialize on gas ovens and 41 years appliance service experience.

CATEGORIES
Appliance Repair
PRODUCTS
Refrigerators, Ranges, Dryers, Washers, Dishwashers
SERVICES
Specializing on gas ovens, refrigerators and all appliance electrical problems. Service ; RANGES - Gas or electric, WASHERS front load and top load, DRYERS – gas or electric, REFRIGERATORS – Side by Side, top or bottom mount, DISHWASHERS – portable or built-in, FREEZERS – chest or upright,
BRANDS
ADMIRAL, AMANA, BAYCREST, BEATY, BEAUMARK, BELANGER, CITIZEN, COLDSPOT, DANBY, FINDLAY, FRIGIDAIRE, GENERAL ELECTRIC, GOLDSTAR, GSW, GURNEY, HOTPOINT, INGLIS, TAPAN, JENN-AIR, KELVINATOR, KENMORE, KITCHENAID, LEAONARD, LG, MAGIC, CHEF, MAYTAG, McCLARY, MOFFAT, PHILCO, RCA/ROY, ROPER, WHIRLPOOL...
SPECIALITIES
SPECIALIZE ON GAS OVENS, refrigerators and all appliance electrical problems. A Trusted Name for over 41 years In Appliance Repair and Service.
WEBSITE
http://www.theapplianceguy.ca
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
0
LICENSES
Gas License TSSA and all available certificates Government certified
MEMBERSHIPS
CEASA
DIPLOMAS
All diplomas and certificates for this field
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Invoice provided with all work performed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.