Joe The Appliance Guy

Appliance Repair
Vaughan ON L4J 8Z4
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Appliance Repair
Joe The Appliance Guy
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95%

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Reviews for Joe The Appliance Guy

Average customer rating:
9.9 10 (583 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Refrigerator freezer repair

My fridge freezer was developing snow and ice build up and was not cooling properly. I called Joe. He asked me several questions over the phone to try and diagnose the problem. Joe came to repair the freezer and it was exactly what he had diagnosed over the phone. Joe is fast, efficient and his prices are great. I couldn't ask for better quality service. Joe has serviced our appliances in the past and we have always been very happy with his work. He is a true professional. I would highly recommend him.

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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out again and I will be more than happy to help you guys again in the future. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Marta in Toronto
Marta in Toronto
1 review Toronto, ON
10/10

Dishwasher and dryer repair

I contacted Joe last Thursday night re my dishwasher leaking. He responded immediately online and called me the next morning. He was extremely helpful in that he walked me through turning the water valve leading to the dishwasher off and was able to diagnose the issue immediately after asking me a few questions. We arranged for him to come out on the Monday morning. He was very conscientious, very thorough, took his time and fixed the leak.
I was so impressed that I asked him to take a look at my dryer which had been making a knocking noise for the past while. He knew exactly what was wrong with it. We arranged for him to come back 2 days later. Again he was very thorough, took the entire machine apart, vacuumed the interior and replaced the roller that was causing the noise.
I highly recommend Joe. He proved to be very knowledgeable, very personable and extremely conscientious. An excellent technician!

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Company Response

Thanks so much for this review I really appreciate it. It was a pleasure helping you out. What you've described is exactly what I work so hard to provide. I'll be here if you need me again. Take care!
Thanks again
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Frank in Woodbridge
Frank in Woodbridge
2 reviews Vaughan, ON
10/10

Clothes washer repair

Clothes washer broke down, called Joe,joe was on vacation at the time,but had sent one of his colleague to come and take of us.experiance was excellent,.have been using Joe for many years, still the best.Thanks Joe and thanks Allen great job.

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Company Response

thanks so much for the great review especially that it was unexpected. I really appreciate it and I'm glad I was able to help you. Anytime you need any help I'm here.
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

DarrenP
DarrenP
2 reviews Vaughan, ON
10/10

Fast, Efficient and Very Knowledgable

The inside glass of our oven broke. I called Joe just after 10am on a Thursday, told him the problem, gave him the model numbers. Within just two hours, Joe was at our home (properly wearing a mask and gloves which we appreciated due to COVID-19) with the new glass in hand. He quickly set to work and had our stove good as new within about 30 minutes. He also replaced our burned-out interior oven light bulb at no additional cost.
We have used Joe on occasion over the years to repair our refrigerator and an unrelated issue with our stove (malfunctioning heating element), so we knew the type of service we could expect from him and he did not disappoint.
While we hope our appliances behave and that we won't require Joe's services in the future, we won't hesitate to call on him if required.

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Company Response

Thanks so much for this, I really appreciate it. What you've described is exactly what I work so hard to provide. Glad I could provide service in this way. I enjoyed seeing you again and I'll be here if you need me again. Take care!
Thanks again
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Ted in Markham
Ted in Markham
0 reviews Vaughan, ON
10/10

One of the Good Ones!

Bought a used fridge as a 2nd fridge. It's original value was over $2,500. I got it used - for a really good price. I understood that it may experience temperamental, intermittent temperature fluctuations when I bought it. After only a short period of use - it stopped cooling. I reached out to my social network and was referred to Joe from Joe - The Appliance Guy - in business for over 40 years! Joe arrived when he said he would, did his inspection - and it appeared at first that it might be wiser to just trash the fridge rather than repair it. With a very persistent attitude to help the customer get the best value - Joe continued his detailed inspection and analysis and was able to eventually make a repair that ended up costing very little - that brought the fridge back to life! I am so happy that I was referred to Joe. He saved us lots of money and frustration! He even called the next day to see how the fridge is doing! You don't find guys like this very much anymore. THANKS JOE!! We will recommend you highly for appliance repair! You know what you are doing - that's for sure!

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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. Keep an eye on it over the next 2 weeks as it goes through its defrost cycles and let me know. The review is very much appreciated and I enjoyed helping you out,
thanks again,
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Amana Fridge repair

The relay on our fridge burnt out, and we were concerned about having a repairman in our house during the COVID-19 pandemic. The company took the necessary precautions to protect their employees and our family. Danny was our service repairman and was on-time, courteous, professional and efficient. Post service, Danny followed up with us to make sure the fridge was working. I was very impressed with the level of service from the company.

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Company Response

Thanks so much for this great review. What you've described is exactly what I work so hard to provide. I'm glad I sent Danny and he was able to salvage and service your refrigerator in this way. I'll be here if you need me again. Take care!
Thanks again
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Private User
Private User
Private User reviews Vaughan, ON
10/10

Kenmore Washing Machine

My washing machine decided it didn’t want to work and during the COVID lockdown I didn’t know what I was going to do about getting it looked at. I called Joe, and Collin came to see it the next day and he fixed it! He wore a face mask and gloves, and was efficient and professional. It was quite a relief to have the machine running again, and for a reasonable fee.

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Company Response

So glad I could help out. Thank you so much for the great review.
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

YolieC in Vaughan
YolieC in Vaughan
1 review Vaughan, ON
10/10

Best Experience Ever

I can’t thank Joe enough for referring colleague Colin and for their great service provided on such short notice. Our refridgerator wasn’t working properly and with their vast experience and ability to trouble shoot over the phone, they solved the problem in a quick, pleasant and professional manner. Also, we have a senior at home and they took great care to maintain a safe environment during these tough times. Very fair priced for the amount of work done. Joe is always there to help and provide the right person for the job. Can’t say enough great things and would recommend Joe for any repair needed to be done. THANK YOU!!

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Company Response

Thanks so much for this wonderful review, even though this time I could not come myself. What you've described is exactly what my experienced and professional colleagues and I work so hard to provide. Glad we could service for you in this way. I'll be here if you need me again. Take care and be safe!
Thanks again
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

KS in Vaughan
KS in Vaughan
1 review Vaughan, ON
10/10

Fridge repair during COVID-19 lockdown...

Clean, fair priced, decent and diligent work from an honest and knowledgeable contractor. Joe is well planned, meticulous and prepared. Joe made sure that he understood the problem before arrival, gave multiple quotes for different possible outcomes and provided instructions for his and our safety during COVID-19 lock down. Upon arrival, he identified the root cause of the problem quickly and fixed the problem explaining each step, ensuring that only the necessary repair was done, nothing more, nothing less. He stayed as long as necessary to ensure that the problem was solved for good and gave his assurances that he will stand behind his work if although unlikely, the problem comes back. Very satisfied. Our community needs more people like Joe, especially during these hard times.

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Company Response

Thanks so much for this. What you've described is exactly what I work so hard to provide. Glad I could get out on a call and service you in this way. I'll be here if you need me again. Take care and stay safe!
Thanks again
Joe The Appliance Guy
416-984-3760
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

drragonlady
drragonlady
3 reviews Toronto, ON
10/10

Great service

I called Joe because my 22 year old washing machine was making loud noises on the spin cycle. I asked him to come Monday afternoon or Tuesday. He was very accomodating. He fixed my machine. He had the part, I didn't have to pay him for an extra trip to go out and get it. He even took the time to fix a burner on my old stove that wasn't working.
As always, great service. Thanks Joe!

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Company Response

Always a pleasure to do service for you. Thanks for the great review.
Joe

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joe The Appliance Guy

Appliance Repair company founded in 1979 with a dedicated service group where customer loyalty and care is number one.
Honest Professional appliance service and installation performed by me and my experienced network for many years in the GTA.
WE NO LONGER SERVICE north of Hwy 9 or Stouffville
Fully certified, GAS license, Specialize on gas ovens and 41 years appliance service experience.

CATEGORIES
Appliance Repair
PRODUCTS
Refrigerators, Ranges, Dryers, Washers, Dishwashers
SERVICES
Specializing on gas ovens, refrigerators and all appliance electrical problems. Service ; RANGES - Gas or electric, WASHERS front load and top load, DRYERS – gas or electric, REFRIGERATORS – Side by Side, top or bottom mount, DISHWASHERS – portable or built-in, FREEZERS – chest or upright,
BRANDS
ADMIRAL, AMANA, BAYCREST, BEATY, BEAUMARK, BELANGER, CITIZEN, COLDSPOT, DANBY, FINDLAY, FRIGIDAIRE, GENERAL ELECTRIC, GOLDSTAR, GSW, GURNEY, HOTPOINT, INGLIS, TAPAN, JENN-AIR, KELVINATOR, KENMORE, KITCHENAID, LEAONARD, LG, MAGIC, CHEF, MAYTAG, McCLARY, MOFFAT, PHILCO, RCA/ROY, ROPER, WHIRLPOOL...
SPECIALITIES
SPECIALIZE ON GAS OVENS, refrigerators and all appliance electrical problems. A Trusted Name for over 41 years In Appliance Repair and Service.
WEBSITE
http://www.theapplianceguy.ca
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
0
LICENSES
Gas License TSSA and all available certificates Government certified
DIPLOMAS
All diplomas and certificates for this field
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Invoice provided with all work performed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.