First, we shopped around, interviewed a couple of other contractors, got other quotes. But we decided to hire Alpine in the spring to redo our garage roof and install new fascia, soffits, new gutters and downspouts. Why Alpine? Because not only was their quote competitive and the response time great, but the estimator David F. was the most professional of the three we'd met. He makes a great first impression, and maintains it throughout the project, from estimate to invoice.
And because they did a really good job, and the service was great, in August when we needed to have our house roof replaced we called them/him again.
This time there were a few problems with the installation and things didn't go as well as they might have, but again due to David's outstanding service, everything was done superbly and thoroughly.
Both roofs look great now. We're very happy with the results. And we'll definitely call Alpine again and gladly recommend them. As long as there are professionals like David F who represents his company really well and who truly understands customer service: being a good and sincere listener, and delivering exactly what is promised.
and Martin L,