Reviews

10/10

We had all kinds of problems with a two year old furnace. A new install by a company also failed leaving us without heat during the recent cold spell. Bob Fertile, came and gave a competitive quote . He is very attentive to detail and made sure we get the best install team. 2 days later (Jan 4) Berlin and Anthony came to install. They were very thorough and did not accept the status quo configuration. They rerouted exhaust, enlarged return air etc etc. Worked hard all day. Extra nice touch, John T dropped by as set of expert eyes. Furnace is working great. Today (Jan 9) John T came and did fine tuning. Excellent service and aftercare. These folks know how to service a customer. Highly recommend Mersey to any one looking for a new furnace.

Was this review helpful?
Company Response

We strive to provide excellent service, install and are thrilled to hear that was reflected during your recent experience! the team and I thank you for your support.

10/10

You can tell it is a family run business because they care! Good and prompt with their service. I would definitely recommend LawnSavers to any one thinking of signing up for service.

Was this review helpful?
Company Response

Thank you so much for recognizing us for what we value the most. We Care.

10/10

I invited 3 companies on site to inspect the property, assess what was needed to stop water leaking into the basement and to provide an estimate. Two of the companies did not provide a satisfactory remedial plans. Carl McDowell of Canada Waterproofers had excellent knowledge of waterproofing and very practical solutions to the problem. Carl was a pleasure to deal with from the first site meeting to signing off the job at its conclusion. He was patient and clear in all his explanations, and in many respects went above and beyond expectations. His crew was efficient and thorough in their workmanship and their follow-through in terms of finishing details and clean-up. The restoration work was superbly done. Carl was always accessible and helped me complete the City of Toronto flood subsidy forms. I had excellent experience and would highly recommend Carl.

Was this review helpful?
Company Response

Thank you so much for such kind words.
We really appreciate your business and thank you for choosing canada waterproofers to do your waterproofing project.
Please don't hesitate to contact us if you would need anything in the future.
best regards
Canada Waterproofers Team

10/10

The kitchen drain was blocked. I contacted the company on Sunday and they responded right away to set up an appointment. I called them Monday morning to get a price quote and agreed to a 3pm appointment. Alex, the tech came over. He was very knowledgeable about how drains work and the impact of gravity on water flows. He quickly figured out the problem, used his snake effectively to clear the blockage. Alex was very pleasant to talk to and ask questions, which excellent customer service. Even though I was invoiced at the top end of the range of the cost quote, I had no problem in making the payment as it was a job well done.

1 of 1 people found this review helpful.
Was this review helpful?
10/10

Stan Boigon of Renovation Experts project managed our project. Like all projects of this size there were a few tense moments. However Stan worked with us and we managed to work our way through to the next milestone. Stan was very helpful in guiding us through many choices we had to make with regards to flooring, tiles, paint selection etc. We are very happy with our renovated house and are enjoying it. All our friends love our house.

Was this review helpful?
Company Response

It was a pleasure working with these clients and I'm happy that our team was able to meet, and in many of the new spaces exceed, the homeowners' expectations!

0/10

I specifically asked that Latitude install manufacturer supplied clips to my undermount laundry sink. For some reason they did not want to do it but were not honest enough to tell me. Instead they told me that the installer will do it on site. The installer did not bother. I am left with the risk that the silicone will fail and the sink will drop down. Latitude sent a tech Roger over who refused to do anything.

Was this review helpful?