DrainCom

Drain Services
HEAD OFFICE - 1307 Kamato Rd Mississauga ON L4W 2M2
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91%

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Reviews by rating (past 12 months)

Reviews for DrainCom

Average customer rating:
9.9 10 (796 reviews)

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Cornel from Markham
Cornel from Markham
4 reviews Markham, ON
2/10

Exterior Basement Waterproofing

Had exterior waterproofing done with DrainCom.com in 2017 Fall.
Had exterior waterproofing done with DrainCom.com in 2017 Fall.
Had exterior waterproofing done with DrainCom.com in 2017 Fall.
Had exterior waterproofing done with DrainCom.com in 2017 Fall.
Cornel M.

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Shelly in Newmarket
Shelly in Newmarket
1 review Newmarket, ON
9/10

Shower Drain Clog

The technician, Valentyn, arrived on time only to discover that I was delayed. He called me to confirm the appointment and when I explained my delay he was very accommodating and returned exactly as promised. The work was efficient, clean and reasonably priced.

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Company Response

Thank you Shelly! Don't hesitate to contact us for any of your plumbing needs.

Chris in Brampton
Chris in Brampton
2 reviews Mississauga, ON
10/10

Drain and waterproofing fix

Amazing group of experienced, honest people. Excellent work at a very fair price. I would definitely recommend this company to anyone who has any plumbing or waterproofing issues with their home.

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Company Response

Thank you, Chris! We always strive to maintain the highest quality and integrity here at DrainCom!

Fei in Thornhill
Fei in Thornhill
1 review Vaughan, ON
10/10

Plumbing

Good overall experience with Drain Com
Thanks to Kate nice and knowledgeable lady that took my call and the technical Valentin that was really fun to work with. He's very smart and friendly. Taught me a few tips which I appreciated, as I like to learn new things. His company is lucky to have him. Will say it wasn't cheap, but have had bad experiences in the past trying to save a buck, so it is what it is. Would hire again.

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Company Response

Thank you very much for your review, Fei! We appreciate your business.

Marnie  in Toronto
Marnie in Toronto
1 review Toronto, ON
10/10

Mixing Valve

Valentyn replaced the mixing valve on hot water tank and he did an outstanding job. He was extremely responsive: he was on the phone asking for details before I'd even got off the computer with my initial query. When he came to my house (exactly at the time he said he would), he was clear in describing what the problems with my system were and laying out and discussing my options. As to the work itself, he was fast and unobtrusive, Valentyn did very high quality work, and left the work area clean and tidy. He also did a great job checking in with me regularly regarding progress. All in all, a very positive experience. I'd happily use Drain Com services again and I strongly recommend them.

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Company Response

Thank you, Marnie! We always strive to provide the best service.

M in Toronto
M in Toronto
1 review Toronto, ON
10/10

Leak investigation and repair

Val was great. Showed up when he said he would and confirmed ahead he was on the way. Provided estimate and completed job in a few hours. Ceiling was leaking and he found issue quickly, assessed what needed to be done and completed it.

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Company Response

Thank you for the kind words!

AA in Scarborough
AA in Scarborough
1 review Toronto, ON
10/10

Plumbing repair

The customer service DrainCom provides is unmatched. Valentin took the time to explain everything he was doing and even showed me exactly what the issues were. He is friendly, knowledgeable, skilled, and completed the job in a timely manner. The communication between office and the myself was also excellent. I would highly recommend them!

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Company Response

Thank you very much. I'll make sure to pass this along to Val!

John Jamieson from Scarborough
John Jamieson from Scarborough
3 reviews Mississauga, ON
10/10

2 leaking taps

We decided to call DrainCom due to other positive reviews. I'm glad we did. Cory in the office and Val in the field were professional and help me navigate water shuts offs and ons with the city. Val was on time for all his visits with us and did a good, quick, thorough job with our leaking taps. I would recommend this company.

1 of 1 people found this review helpful.
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Company Response

Thank you, John! We're always trying to uphold the highest standards of professionalism!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about DrainCom

DrainCom, your local plumbing experts, is your "one stop shop" for all your plumbing, drain and basement waterproofing needs. What exactly does that mean? Well, plumbing is only one of our areas of expertise. From fixing that annoying leaky faucet to waterproofing and/or underpinning your basement, count on DrainCom's trained experts to complete your project on time, on budget and to the highest standards.

CATEGORIES
Drain Services, Drainage Contractors, Foundations, Plumbing, and Waterproofing
SERVICES
Plumbing, Drain Cleaning, Drain Repair, Basement Waterproofing, Foundation Repair, Basement Lowering, Foundation Underpinning, Concrete Floors, Power-flushing
SPECIALITIES
Basement Waterproofing, Sewer and Drains, Foundation Underpinning, Water-services, Plumbing, Power-flushing, Basement Lowering
WEBSITE
http://www.draincom.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
25
RETURN POLICY
25 YEARS WARRANTY
PAYMENT METHOD
Cheque, E-transfer, Visa, Master Card, Amex
LICENSES
All Licences
MEMBERSHIPS
Find Us on Facebook and Twitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEARS WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.