We had all kinds of problems with a two year old furnace. A new install by a company also failed leaving us without heat during the recent cold spell. Bob Fertile, came and gave a competitive quote . He is very attentive to detail and made sure we get the best install team. 2 days later (Jan 4) Berlin and Anthony came to install. They were very thorough and did not accept the status quo configuration. They rerouted exhaust, enlarged return air etc etc. Worked hard all day. Extra nice touch, John T dropped by as set of expert eyes. Furnace is working great. Today (Jan 9) John T came and did fine tuning. Excellent service and aftercare. These folks know how to service a customer. Highly recommend Mersey to any one looking for a new furnace.
- Company Response
We strive to provide excellent service, install and are thrilled to hear that was reflected during your recent experience! the team and I thank you for your support.