I reviewed several companies for my basement renovation before deciding on the Home Improvement People. My initial contact with Elia (project manager) and continued contact over the duration of the project was always very good. He always answered his phone/e-mail in a timely manner which allowed us to keep the project on tract. As with any project, things come up that you didn't expect, Elia maintained his professionalism and aided us in making the best decisions for our home. Overall we are very happy with the finished basement. In particular some of the trades people deserve a particular commendation; carpenter/hanyman Fabiano; plumber Roman; painter (name not known). These three in particular delivered their services with a high level of professionalism and quality. Our project did take considerably longer than we expected, which is why I cannot give this review a "10" rating. Although the end project was worth the wait, the waiting in between was hard to deal with. Thanks overall for an amazing job!!