We had two guys come yesterday to move the contents of our house. We hired them for four hours.
They arrived fifteen minutes late. They also never bothered trying to reach out about their timing.
When we were discussing the cost, the guys never indicated sales tax or some ridiculous service tax; what was originally quoted as $360 ended up being $450 plus. Not once during our conversation was tax or service fees ever discussed. Had I known about this, I wouldn't have hired them. I get that tax may be necessary, but the service fee was NEVER explained.
They damaged a cabinet door.
I never received a receipt.
I'm disappointed in their services, and rest assures, we won't be using MoD company should we be moving
- Company Response
We do not like to talk bad about our clients but this has to be an exception. This man was a very difficult client. The biggest issue we had with him was his refusal to wear a mask. In this pandemic and in a lockdown the customer refused to wear a mask stating he did not believe in it. Our crew and their families were put at risk by this man going against safety protocols and guidelines from the province.Our crew wore masks and proceeded to do the job but under fear of their lives.From then on he was agitated and very disrespectful to our crew.
Shame on you sir. He was asked to pay $360 plus taxes and an insurance charge which ended up as $442. No more money was requested from him. We never refused to give him a receipt.He does not seek a resolution because he is privileged and arrogant.
Shame on you sir for putting hard working men at risk and telling lies.