Thugs, Scoundrels,... there aren't enough words to describe how bad this company is. NEVER use them or they'll ABUSE you financially.
I used their services after seeing a pretty convincing ad. in Kijiji. What I got was two guys who took their own sweet time to move my items and then after the 5 hour move from my small condo to my new place a few mins. drive away, I get dinged with a hefty bill of nearly a grand + $25 to pay by credit card because I didn't have enough cash.
They charge you extra for each flight of stairs going up and down. I got billed for five flight of stairs.
They charge you extra for each bulky item. They define what is bulky and what isn't.
They charge you extra for a sofabed.
They charge you extra for each heavy item. They again define what is heavy and what isn't. So for example with a sofabed, you get charged for a bulky item + sofabed + heavy item.
They charge you extra for service charge. What the #(@&???
Plus all applicable taxes
They ripped my leather sofabed.
They broke my ikea closet.
They dumped practically everything in my ground-level basement room.
Never will I ever use their service again. I must have done something bad in my life to have been punished by these guys.
BEWARE -- save yourself the trouble of looking for something cheap (as I thought I did) and go with a reliable moving company.