A1 Air Conditioning & Heating

Our 20 year air conditioner finally had to be replaced (we had a friend try to revive it but it only survived two months). We obtained four quotations. A1 was not the least expensive but Richard Preston, the salesperson, was very credible and offered the most appealing variety of air conditioners. We also liked Richard’s informative, objective presentation. On installation day (less than a week after the sale) two technicians arrived at our door on time (7:00 a.m.). They were very professional and completed the job in about four hours. I noted that the outside unit had a slight dent one panel. I photographed the dent and sent Richard an e-mail attaching the photo. He contacted the General Manager (Rolf von Estorff): within an hour the panel had been replaced. At the end of the job, Mike, one of the technicians, walked us through the installation (air conditioner and humidifier) and gave us plenty of useful advice (he very kindly cooperated with me video recording him so that we would remember it all!). It’s now been over a week since the new air conditioner was installed. It’s working beautifully. I have no hesitation in very highly recommending A1.

From the first call to final installation I received professional and knowledgeable help, courteous, superb workmanship, and excellent service. Could not be happier. This was the right choice.

Thank you.

A1 arrived earlier than scheduled as we were out of AC on the most humid weekend of the summer. They were courteous and professional. When we need any further services A1 will be our choice.

As the summer heat finally got to our family we decided it was time to turn on the AC and oh oh no air or power!! Mike from which I have read in reviews walked through the door and was all that I read about!! Great service and great guy !! Thank you for your help you are our hero!! A1 your the best!!

We have dealt with A1 for many years. Several years ago we investigated replacing our 30 year old air conditioner. While others were prepared to sell us a new one without question, the A1 rep pointed out that energy savings would not cover the cost, and it was better to stick with the old one. At 34 years, the old AC finally died. we got quotes from A1 and another well regarded company. A1 offered the most economical, high efficiency replacement, and we were pleased to go with A1.

We have been completely satisfied with our dealings with A1 over the years, and the sales approach and installation of our new air conditioner were excellent. We haven't hit summer yet to know if there will be any issues with the unit, but we are confident that A1 will be there to sort things out if needed. We highly recommend A1.

We have been dealing with A-1 since 1999. They replaced the furnace at that time and our air conditioner in 2004. They have been handling maintenance on that equipment ever since. So when it was time to switch to a high-efficiency furnace and a tankless water heater due to a main floor renovation we were undertaking, we called A-1. Their prices are competitive, the product is reliable and the service has always been top-notch. I wouldn't hesitate to recommend A-1.

When we first moved into our house we knew that our furnace was warmer than usual from our house inspectors, so right away, we had an A1 technician come to service the furnace and to see what's wrong. It turns out the air exchanger inside the furnace needed replacing, and of course, it's one of the few very expensive items that was not covered by the warranty. Instead of telling us just to buy a new part, the technician, took out the air exchanger, brought it out to manufacturing company in Mississauga to see if it could be fixed, and came back several hours later, telling us that it just needed a good clean. He popped it back in, and the furnace was good as new. He saved us a lot of money.

When our original furnace failed, I was told to call A 1, misunderstood and called another company with a similar name..my first mistake. We ended up with a terrible install and a furnace that failed within a year. That furnace failed on New Years Day and A1 was there to bail us out. The install was a unique and difficult one due to venting etc and lots of modifications needed to be made..we were actually concerned that it couldn't be done but Perry and his crew of Chris and Mike were brilliant!! They arrived on time on the coldest day of the year and worked hard inside and outside in -40 temps to make sure we had heat!! Never so happy spending money!!! I would only ever deal with A1 from here on in! I have dealt with the other guys and it cost me money and peace of mind...not again now that we are with A1 Their follow up service and post install inspection has also impressed us!

Had used another local company to assess and quote repairs on our eight year old Carrier furnace. They refused to breakdown the estimate (approx 1,000.00) into labour and service. Called A1. They sent out Mike. He was very professional. He provided a detailed estimate of parts and labour and also provided education about our Carrier furnace that we had not learned from Sears at the time of purchase.

We were left with a repaired furnace, and feeling that Mike had been honest in his estimate and very professional in his work. We will now be calling A1 for all of our heating and air conditioning needs.

20-yr old furnace broke down in June, obtained a few quotes on replacement. Richard Preston was a humble and professional agent, his quote was not the lowest one, but we decided to use their service due to a strong recommendation from a good friend. Installing technicians (Dale & Jeff) were very good and I ended up paying extra for Wifi thermostat, but we are happy with that this upgrade. This 2-stage Lennox does a very good job and overall home comfort was much improved. The saving is not big as calculation because we set the desired temperature higher than last year. We are very happy with their service and we purchased the 10-yr Super Care warranty as well.