Reviews

10/10

Great service person on the day of the application and as well as phone service to answer our questions. Very informative and re-assuring service with a warranty for their work. I would use them again.

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Company Response

Hi Jenny and Pierre,

Thank you so much for the positive review. We take professionalism serious here at Pestend and we are always delighted when our customers are satisfied with the service provided.

Best Regards,
Pestend Team

10/10

Window Replacement We hired Ambia again to replace our large dining room windows which a near our showpiece fireplace. Ambia did an excellent job! We requested two of the openings to be reduced to accommodate the window casing near our fireplace. They did so without any difficulties. The crew is very knowledgeable, professional, polite and kept a clean work site. Tony delivers reliable customer service and always follows up with phone calls and emails. Ambia is highly recommended and will use them again.

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Company Response

It was a pleasure working with you again Pierre and Jenny thanks for the review we appreciate your feedback.

10/10

We hired Elite Designed Concrete for the third time this summer. Elite constructed our backyard patio with stairs leading to our lower deck also made my Elite. We are very pleased with their quality of work and customer service. Their crew members are very approachable and receptive to feedback during the design process. Our third tour with Elite is a testament of our experience of them. Hire Elite!

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Company Response

Thank you for your review Jenny and Pierre. We were very happy to build this third project for you and it's great to know that we were able to meet your expectations yet again. Marcelo and Raffy.

10/10

Ambia did an exceptional job in replacing our garden door entry system. The product is beautiful, well made, the crew is very knowledgeable and professional and kept a clean work site. Omar, Alex and Peter are skilled and worked very well together. The customer service delivered by Tony (and his manufacturer) is excellent and noticeable. Ambia is highly recommended.

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9/10

We contracted Clarke Basement Systems to install the water guard and sump pump system for the entire perimeter of our home inclding two backwater valves. We completed this work over a period of approximately 2-3 years. The basement is dry and is now ready for finishing. During this period system requried a bit of tweaking to ensure the water flows as it should directly towards the sump pump. Clarke Basement Systems honoured their warranty which is where the relationship is tested. They passed. Thank you Fitz, Jacob, Claude and Stephanie for your reliable service.

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10/10

I contracted North Shore Eavestroughing to replace our existing gutters with new eavestroughs and leaf guard. The entire process from visiting the home, estimating, answering my questions and installation was very well performed and with no hassles. I called them to address a leak after the initial installation and they honoured their warranty without hesitation. I would recommend North Shore Eavestroughing to my friends and family.

1 of 1 people found this review helpful.
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Company Response

Thanks Jenny and Pierre for your business and the kind review! We stand behind our 10 year workmanship warranty.


First Review

9/10

It has been over 2 years since the completion of our renovations and wanted to take this opportunity to say that we are NOW very happy with the quality of the workmanship. At first, we weren't pleased and our initial review reflected how we felt BUT as time passed and the memories faded, we can honestly say that we are extremely pleased with Alex's work. There were certainly hiccups along the way but fair to say this will happen with every renovation! We've been living in our home now for 2 1/2 years and we have only witnessed a strong and well built product and that pleases us a great deal. Not a single nail pop or peeling paint, just to give you an example! Having said that, Alex and Lianos Interiors proved worthy and honest and we'd certainly reccomend him and his company to anyone looking for a GREAT contractor! It took a long time but we finally realized that we did hire the right person and the right company to do the work...congratulations Alex for turning us around and making us see that you are one of the good ones! In case we didn't say it then, we're saying it now...THANK YOU! Jenny and Pierre

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Company Response

We are a DESIGN AND CONSTRUCTION firm and pride ourselves in offering better than standard service, products, and workmanship than our direct competitors. Our website clearly demonstrates the type of work we do and illustrates some of the many successful projects we have completed for many "more-than-happy" clients.
We do not buy bulk items but only recommend and repeatedly use top brand products and materials like Toto, Riobel, Rubinet, Lightolier, high end custom cabinetry, marble, granite, etc. just to name a few.
We are accessible during normal business hours when needed by the client but have been known to also pick up the phone during evenings and weekends, including Sundays, when necessary. We monitor the project's progress regularly, however, we have established relationships with qualified and fully licensed sub-trades, who are also business owners, and who are specialized, knowledgeable, and highly skilled in what they do thus requiring minimal supervision.
The business has not grown by avoiding “client satisfaction”. We work diligently to accommodate the demands of a growing business because of consistent customer satisfaction and in some cases an overwhelming amount of referrals through previous clients.
We work hard to make our clients’ vision more tangible with our knowledge of design and construction; a distinguishing characteristic of our business. This added service is offered by very few other contractors who typically look towards an interior designer exclusively (at an added cost) or back to the client who typically is not as aware of all the choices available to them. It has been a tremendous benefit to our clients as we have assisted them in both designing and executing the construction on their space, while meeting and not “controlling” their budget.
Time lines discussed at the onset of a project are guidelines in every case. There can be factors beyond the contractor's control that will undoubtedly cause delays such as unforeseen extra work, untimely client changes in the design or selections of finishes, etc. We do not view these as delays but simply part of the process of achieving the best results. We communicate these time extensions at every occurrence of such situations so as to make the client aware of our new completion date.
For these and many other reasons, I strongly encourage any of our potential clients who are reading this review not to use it as the sole criteria for selecting us as their designer/contractor. We would be happy to offer our portfolio of previous projects and provide references (previous clients) to put aside any doubt of our ability to perform.
Please go to our website for more information.

10/10

Congratulations to Raffy and Marcelo for exceeding our expectations! The Elite members were the first contractors we hired after an emotionally draining 7 month interior renovation experience. They were patient, sensitive, understanding, communicative, on-time, on-budget and affordable and they addressed all our questions and concerns in a very timely and professional manner. They really do care about the experience they deliver. They've created a good name for themselves and we are extremely happy to know they do whatever is necessary to help maintain their great reputation! Along with the great experience we had, we also received a beautiful product that we (and our neighbours) love. Great skills, great craftmanship, great customer service...what more can anybody ask for? All contractors should emulate their professionalism! Thanks guys...

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Company Response

Thank you Jenny and Pierre for your kind review. We were happy to be chosen to design and build your project and are glad to hear we exceeded your expectations. Marcelo and Raffy.